I love how quick and easy we can communicate with our clients and caregivers. We use it quite frequently in our jobs as recruiters in our agency so it's nice to have something this easy to use to communicate with a lot of people in such a short amount of time. It's easy to text a mass group of people by adding contacts into groups so that comes in handy when it's time to reach out to caregivers for their monthly or annual requirements. It's helped my job as a recruiter immensely! Review collected by and hosted on G2.com.

The text character limits are the only qualm that I have with TextUs. Sometimes I really need more space to write a message but the limits force me to send multiple messages which isn't as convenient. Sometimes the texts are delivered quickly in those fragments and it takes a few minutes to type all the messages out so candidates get a little confused sometimes. Other than that small thing - TextUs is great! We just need a higher character limit! Review collected by and hosted on G2.com.

Templates, ease of use, speed track day-to-day communication quickly. Review collected by and hosted on G2.com.

I wish that it connected better with our companies API, I have to manually add contacts which is the most time consuming part of the process. I can use my companies pre-set texting templates, but I can't personalize the templates so I just add manually into the textus Chrome Extension.

Also, I have to uninstall and reinstall the chrome extension maybe once a month. Sometimes daily if I work from my laptop versus company-provide PC. Review collected by and hosted on G2.com.

TextUs gives me easy access to reach out to candidates and families for updates, schedules, ect when a phone call would not be neccesarry or urgent.

I also love that I can download the app on my personal phone to keep track of incoming messages or reach out to nurses when I am on call for the weekend without having to log into my work laptop! Review collected by and hosted on G2.com.

The ability to not recieve pictures or documents via text and limited characters in each message. Review collected by and hosted on G2.com.

The fact that I can integrate it with my office line so the people I call, get a text from that same number is HUGE! Having more than one number can be red flags to people these days. Review collected by and hosted on G2.com.

The app can be finicky from time to time but nothing too bad. Review collected by and hosted on G2.com.

As a recruiter, an application like TextUs is perfect for being able to blast out to multiple candidates at a time. Review collected by and hosted on G2.com.

My company places the option to opt out of a text message before the candidate gets a chance to read the content. Often times they mistake it for spam and opt very quickly. Review collected by and hosted on G2.com.

TextUs has been very useful to our office for reaching out to field staff members with important updates. We use it frequently and it has been a useful tool for customer service inquiries. Review collected by and hosted on G2.com.

The character limit is NOT enought. We used to be allowed to text messages up to 480 characters (which was perfect!), but now, we have an egregous limit of 320 characters, which is not enough for some of the very important reminders that we send as a company.

The text blasts/campaigns should have an option of editings, removing individuals, editing message, etc.

We cannot send or receive images through this platform and have to have separate emails

Caregiver's contact will not pop-up when searching the actual number instead of name Review collected by and hosted on G2.com.

I like the fast and efficient communication I have with my clients. I never miss a text and always am able to respond faster than a phone call. My clients love that I can talk to them at a drop of a hat! This is also convenient for follow up questions because the person is saved as a contact. Textus is the best! Review collected by and hosted on G2.com.

I dont like that I have to change my password. I sometimes forget it and have to log in everyday and my password doesnt save. Other than that I love Textus and it is GREAT! Still no compliants with Textus aside from that. Review collected by and hosted on G2.com.

I like that TextUs is easy & convenient. I have the mobile app as well. So if I miss a message on my computer it comes straight to my phone. Their IT/tech team is always quick to e-mail when there are major issues with the system. They also respond whenever I submit tickets about issues that I have, and they always follow up on the issue until it's resolved. Review collected by and hosted on G2.com.

I don't like scheduling campaigns to go out & the system goes down, sometimes they are sent out of order and/or to the wrong person. Review collected by and hosted on G2.com.

As an admin, I love the features TextUs has for my team. They are easy to use and navagate. I also love the detailed reports that allows us to see what is working and what is not. Review collected by and hosted on G2.com.

Sometimes support is slow to respond. Had an issue that took much longer to resolve than desired. Review collected by and hosted on G2.com.

Textus has been essential to communication with our employees and applicants. We send multiple texts each day to a variety of employees and candidates. Our recrutiing team is able to send out group texts to determine applicant's interest in various roles and keep them engaged through out the hiring process by sending quick updates. Our managers are able to communicate with employees without taking time away from their work to respond to a phone call from our office. People tend to respond quicker to texts than phone calls and TextUs has been vital in our recrutiment and staffing managment business. Review collected by and hosted on G2.com.

Nothing really comes to mind. We have a lot of users on one account so sometimes it can be a bit disorganized, but the assigned to me feature helps with keeping your messages visible. Review collected by and hosted on G2.com.