--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 629 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 629 ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons **What users like:** - Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks. (145 reviews) - Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries. (64 reviews) - Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates. (50 reviews) - Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly. (35 reviews) - Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments. (71 reviews) - Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient. (47 reviews) - Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality. (18 reviews) - Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images. (17 reviews) - Users experience **sending issues** with TextUs, including problems with photo sharing and message delays. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Great Product to grow your business! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney V. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2022 **What do you like best about TextUs?** User-friendly platform. Easy flow for everyday use. **What do you dislike about TextUs?** nothing at this time. the newest features covered any recent needs :) **What problems is TextUs solving and how is that benefiting you?** Lead generation and easy communication with candidates all over the country regarding their applications, submissions and over all employee communication while on an assignment. **Official Response from Amy Fischer:** > Thank you for the review, Courtney! ### 2. Great for businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I love textus because you can use it on your phone or computer and easily send texts. You can create campaigns and bulk messages for recruiting. You can talk with people without even having to use your personal number! **What do you dislike about TextUs?** Honestly I'm not really sure that there is anything I don't like about textus. Sometimes they don't populate or notify on computer but they always do on my phone. **What problems is TextUs solving and how is that benefiting you?** Textus provides a safe and easy platform to contact candidates and keep a relationship while also not having to use your personal number. It increases productivity. ### 3. TextUs is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Ian E. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** Ease of use and reliability of the service. You can always count of TextUs **What do you dislike about TextUs?** I hope there's a feature like group chat aside from the campaign option. A higher limit for file size in attaching images/files. **What problems is TextUs solving and how is that benefiting you?** Sometimes we have employees who prefer to have their concerns attended to via Text instead of spending so much time over the phone. This actually makes us more productive on other areas too. ### 4. Get platform to get in contact with your employee's **Rating:** 5.0/5.0 stars **Reviewed by:** 🌟Amy R. | Healthcare Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Reaching out to my employee's quickly. Can send out mass emails and mass texts. **What do you dislike about TextUs?** The limit I can text in a day. Wish the campaigns easier than creating a speadsheet then editing it. **What problems is TextUs solving and how is that benefiting you?** Reaching out to several canidates at one time. ### 5. Simple, Effective, Efficient and Useful texting services. **Rating:** 5.0/5.0 stars **Reviewed by:** Kashyap G. | Sr. Client Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** Text Campaign is something which I liked the most while using TextUS. Also, the reporting structure which TextUS provides by which we can easily pull out the report for an analysis. TextUS helped myself and team to get effective results in recruitment. **What do you dislike about TextUs?** Limited word limits, and also some times we experienced that the candidates/resources were not getting texts on real time. But it as few times only, rest all is good. **What problems is TextUs solving and how is that benefiting you?** It is solving a problem of mass texting, and much more helpful in texting the candidates for any carrier holders without any consequences. Also, reporting is important and useful to pull out the effectivness. ### 6. Most reliable and efficient text service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I recently had the pleasure of using an outstanding text service, and I must say, it has revolutionized my communication experience. This exceptional text service has proven itself to be a game-changer in terms of efficiency, reliability, and convenience. What I like about it is its user-friendly interface. Texts are saved, and can't be deleted, i like this feature. And Email notification for text. **What do you dislike about TextUs?** I need to add every name and number to it. Need some shortcut to send the text to anyone, just with the contact number. **What problems is TextUs solving and how is that benefiting you?** Keeping every text, not deleting it. And closing the conversation when not in use. ### 7. Easy to Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about TextUs?** The best part of TextUs is simply the ease of navigating it. Everything is straightforward, and it is simple to do things like searching/retrieving older contacts or editing their infomation. Our training on the program was brief but I was able to get in, play around, and figure everything out rather quickly and felt like I was a pro within a week's time. **What do you dislike about TextUs?** The only real issue I have with TextUs is the lag in receiving messages. It can be inconsistent. Sometimes a message will show up that says it's from several minutes ago. So far, it hasn't caused an issue, so it's just a minor problem. Additionally, there can be a inconsistency inbetween a message showing up via the app on my phone and via the browser. Sometimes the app is faster and sometimes it's the site. **Recommendations to others considering TextUs:** Even though it is simple to use, encourage your staff to play with the program, send practice tests, and get a good feel for how they want to make it work for them. **What problems is TextUs solving and how is that benefiting you?** The ability to easily edit contact information has made it easy for me to keep track of if I have personally interacted with a contact that one of my colleagues put into the system. I like to label my contacts a certain way so even if one of my co-workers initially entered them into the system, I am able to quickly edit them to my formatting which allows me to quickly make sure if someone is a new or old contact of mine. Also I have been able to increase my productivity by utilizing the campaign feature. Uploading from my company's ATS into TextUs has saved me a lot of time rather than manually texting every single person. **Official Response from Amy Fischer:** > Joshua, we really appreciate the review- thank you so much!!! We love hearing that our app is super user-friendly & helping you reach candidates quickly. We are always working to improve our app so we appreciate your recommendations as well. ### 8. Text Us - Review and Recommendations **Rating:** 5.0/5.0 stars **Reviewed by:** Janine Martha D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about TextUs?** What I like about TextUs is that it's easy to navigate and very user-friendly. It also has a function for text blasts, which is very helpful in our organization when we are texting multiple travelers at once. **What do you dislike about TextUs?** What I dislike about TextUs is that when you click the compose part and send it to a specific person and you want to send a JPEG or PDF file, there's no option for that. You still have to search the inbox when you want to send a file for the traveler. **What problems is TextUs solving and how is that benefiting you?** The contact numbers being organized is one of the business problems that TextUs is assisting us with. We can create a specific group for our travelers to which we can only send a specific text, and our business performance will undoubtedly improve! ### 9. More pro's than con's **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** I love how convienent it is to reach out to candidates, especially when they're not able to pick up the phone. It's truly easy to navigate. **What do you dislike about TextUs?** Sometimes the server is down, hence it makes it hard to communicate with candidates. **What problems is TextUs solving and how is that benefiting you?** Targeting multiple candidates at once - text blast. ### 10. Solid platform for the price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Easy to use, integration possible with our ATS, affordable. **What do you dislike about TextUs?** Would love to see some AI features for suggested templates. **What problems is TextUs solving and how is that benefiting you?** Text us is allowing us to use our work phone numbers to communicate via text with our candidates, a feature that is expensive and bulky on our current ATS. ### 11. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** It is very easy to use and I like that we can save templates. **What do you dislike about TextUs?** They dont have Call center so customer service response takes too long **What problems is TextUs solving and how is that benefiting you?** Communication. It makes easier for us to communicate with our candidates ### 12. It works as good as a text **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** It works as good as a text . But nots as good as a call **What do you dislike about TextUs?** It's different number every time I text someone **What problems is TextUs solving and how is that benefiting you?** It's easier to text on a computer but I don't get after hours texts ### 13. Good Text App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** I like how you can easily add new contacts and the system for organizing opened and closed texts **What do you dislike about TextUs?** It has this weird quirk where whenever I add a new number that doesn't exist it recommends a bunch of random other contacts/numbers (this is relatively recent) **What problems is TextUs solving and how is that benefiting you?** It's so great to be able to text back and forth with customers easily, at least half of my customer communication is complete this way ### 14. Textus is a good product that makes it easy to communicate with large groups of people. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** TextUs is easy to use and impliment new messages. They have good customer support. **What do you dislike about TextUs?** I do not like that Text us has limited character use in messages. **What problems is TextUs solving and how is that benefiting you?** TextUs allows us to mass communicate very easlily. ### 15. Convenient and Comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** The user interface is very easy to use. If you're not a tech savvy user, you'll most likely to love it since you can navigate the software without difficulties. **What do you dislike about TextUs?** Apart from it's great features, TextUs in the web application sometimes encounter system glitches. It'll appear as sent but after refreshing for a couple of minutes, it'll say the message is undelivered. **What problems is TextUs solving and how is that benefiting you?** Since we're working outside US, email responses can be slow. This is where TextUs comes in. We can easily send messages to our client when we need to address matters urgently. Also, the ability to send mms and attach photos on text messages lessens the need for our client to send it through email. This is very time saving. ### 16. TextUs is convenient. **Rating:** 4.0/5.0 stars **Reviewed by:** Lilly P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** I like how you can clear conversations but you can go back to them if needed! I also like that it has the same phone number as our company phone. **What do you dislike about TextUs?** I don't like how TextUs gives us suggested numbers when creating new contacts. **What problems is TextUs solving and how is that benefiting you?** TextUs makes is very easy to communicate with clients and I love how the number is able to be the same as our phone line. ### 17. Text Us Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jinky T. | Account Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** Easy way of communicating with clients.. **What do you dislike about TextUs?** The limit of words that you can use, I hope there will be no limits **What problems is TextUs solving and how is that benefiting you?** Answering questions of clients and giving out information ### 18. works great and keeps me in touch with my team without sacrificing my personal information. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Certified health coach (ACE), Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** the app and being able to still work no matter where I am **What do you dislike about TextUs?** does not accept some pictures and contact info if it is shared. **What problems is TextUs solving and how is that benefiting you?** helps with better communication ### 19. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** It is helpful and easy to send texts for my business **What do you dislike about TextUs?** would like picture messages because it would help be easier for my clients **What problems is TextUs solving and how is that benefiting you?** communication with my clients ### 20. User friendly and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** The platform is extremely user friendly and was integrated into our CRM, which makes it an efficient way for tracking conversations with our talent pool. Our industry can be very fast paced so the campaign and template features make it a breeze to get a high volume of messages out quickly **What do you dislike about TextUs?** Occasionally response times are slow from customer service **What problems is TextUs solving and how is that benefiting you?** Allows for quicker response times compared to traditional methods such as phone and email, thus creating a better candidate experience ### 21. It's great especially for people who can't call or email. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about TextUs?** As mentioned above, it's a great way to reach out if the person can't call or send an email or if they simply prefer text. **What do you dislike about TextUs?** I had to log in every time to be able to review and respond to messages. **Recommendations to others considering TextUs:** It's worth a try. **What problems is TextUs solving and how is that benefiting you?** Undelivered/bounced back emails usually. As long as I have a valid and text-supported number, I can still deliver my message. **Official Response from Amy Fischer:** > We appreciate the awesome review- thank you! ### 22. user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberli Marie L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about TextUs?** user-friendly and very practical to use on communication **What do you dislike about TextUs?** lease tools to use like (edit text or unsend text) **What problems is TextUs solving and how is that benefiting you?** as of the moment i dont see any problem yet. ### 23. Excellent portal for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Hanan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about TextUs?** I really like how there is a way to search through conversations. I can look up people by their names or number. I can even choose to receive emails when I get a text in the portal. **What do you dislike about TextUs?** As far as what I dislike about TextUs, sometimes, when I look through my conversation history, it will jump from a couple of days ago to a month ago, which isn't accurate because I text people daily. **What problems is TextUs solving and how is that benefiting you?** They previously mentioned that they added a feature where you can search through conversation history through specific words mentioned in the conversation, which I think is pretty neat! ### 24. User-friendly and Multi-Functional app!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** Not only is this an app to communicate with your professionals individually, you can also send out friendly text blasts to a large group! The app gives you multiple quick view options that are both easy to use and function the same as the web page. **What do you dislike about TextUs?** Popout version not always working as this is the main view I use. **What problems is TextUs solving and how is that benefiting you?** The ability to communicate with a large group of candidates at once rather than having to individually message ### 25. TextUs is # 1 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Being able to reach candidates quickly in a timely manner **What do you dislike about TextUs?** I don't dislike anything about TextUs at this time **What problems is TextUs solving and how is that benefiting you?** Candidates seem to always prefer a text over a call so I am able to reach them faster by texting ### 26. A great app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Simply way to describe needs. Appreciate the way to implement comunication **What do you dislike about TextUs?** Local languages needs. We are Italian and need to speak in our tongue **What problems is TextUs solving and how is that benefiting you?** Internal biz quick comunication ### 27. TEAM LEAD **Rating:** 5.0/5.0 stars **Reviewed by:** Jashandeep K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** QUICK REPLIES AND EASY TO USE. I LIKE USING TEXT US. **What do you dislike about TextUs?** WHEN TRY TO SEACH SOMEBODY WITH THEIR PHONE NO THEY DO NOT COME UP INSTEAD HAVE TO WRITE DOWN THEIR NAME. **What problems is TextUs solving and how is that benefiting you?** COMMUNICATING WITH EVERYONE IS EASY. ### 28. Great way to reach out to clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** It is easy to use and understand. I like that I can favorite some conversations to go back to them later for follow up. **What do you dislike about TextUs?** I wish it was easier to send out a mass text to multiple people. **What problems is TextUs solving and how is that benefiting you?** It gives a way to reach out to our clients and stay in touch with them in an easy way for them. ### 29. Good concept needs tweaked **Rating:** 2.5/5.0 stars **Reviewed by:** Melissa Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Userfriendly, i like the layout and how to create texts **What do you dislike about TextUs?** Crashes, cant link it to salesforce or merlin. **What problems is TextUs solving and how is that benefiting you?** Contacting mass groups of individuals. ### 30. its very convenient to use . **Rating:** 4.0/5.0 stars **Reviewed by:** veronica T. | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about TextUs?** you can keep conversation records, so you always know where you left off. **What do you dislike about TextUs?** I would like less steps to upload telephone numbers **What problems is TextUs solving and how is that benefiting you?** it is faster to respond to associates because the whole team can answer. ### 31. TextUs Review **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas H. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about TextUs?** The template creations are really helpful. I also feel like the scheduling of text messages is helpful too. It helps make messaging streamlined, and ensures good communication. **What do you dislike about TextUs?** I think the mobile app can be challenging to use at times. It is sometimes harder to find the templates, and I also feel like I don't get updated push notifications. **What problems is TextUs solving and how is that benefiting you?** It allows me to communicate with candidates through my work phone number while keeping my personal phone number private. The benefit is not having to worry about having my personal number out there. ### 32. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2021 **What do you like best about TextUs?** The layout is very user-friendly. I haven't had issues navigating. **What do you dislike about TextUs?** I wish that the extension would notify me when I have a message. **What problems is TextUs solving and how is that benefiting you?** We are using TextUs to keep in touch with our Healthcare professionals. **Official Response from Amy Fischer:** > Thanks for the review- love hearing you haven't had any issues navigating through the platform! ### 33. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** TextUs is a great service for contacting multiple people at once. They did not see other phone numbers or replies like a general group text does. They also have great customer service if you need any help or training. **What do you dislike about TextUs?** Nothing to dislike about TextUs, it's easy to use on the computer or your phone. **What problems is TextUs solving and how is that benefiting you?** Goup texting saves time! ### 34. Text us is great **Rating:** 5.0/5.0 stars **Reviewed by:** Denisse p. | recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about TextUs?** I like how incorporated it with the system we use at work and how easy it is to use it with bullhorn **What do you dislike about TextUs?** sometimes its alittle slow to load and it take a bit for my text messages to show, ans sometimes it does not match with bullhorn **What problems is TextUs solving and how is that benefiting you?** Incorporating it to other aps it makes work faster and easier **Official Response from Amy Fischer:** > Denisse, thank you for the great review! :) ### 35. My opinion **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** Getting in touch with candidates when phone calls aren't working. **What do you dislike about TextUs?** It's not alway online and creates delays **What problems is TextUs solving and how is that benefiting you?** Not able to access from phone ### 36. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** efficiency, customer support and ease of use **What do you dislike about TextUs?** API integrations, need to partner with other ATS companies **What problems is TextUs solving and how is that benefiting you?** efficiency and retention ### 37. Works well **Rating:** 3.5/5.0 stars **Reviewed by:** Brittany J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** Works well sometimes but other times takes forever to send a text campaign **What do you dislike about TextUs?** Freezes sometimes. Wish it was faster! Takes long **What problems is TextUs solving and how is that benefiting you?** It's helping reach a larger range of candidates ### 38. TextUs is a great texting platform allowing easy to use functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Text blasts/campaigns, easy to type, can save numbers **What do you dislike about TextUs?** Pictures wont download so can't see them **What problems is TextUs solving and how is that benefiting you?** Having work life balance ### 39. Highly recommended for every company!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Leah s. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Mass text! It is so easy to send a text to so many people!! **What do you dislike about TextUs?** NOTHING!!!!!!!!!!!!!!!!!! Everything is so easy to use! **What problems is TextUs solving and how is that benefiting you?** I am able to reach clients much easier! ### 40. Great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Carissa B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** I enjoy having the icon on my browser so I can instantly see if i've gotten a text. **What do you dislike about TextUs?** I would like to be able to edit a text I sent out or unsend a message. **What problems is TextUs solving and how is that benefiting you?** Easier communication with the candidates I'm working with. Most prefer text over calling and emailing. ### 41. Gets the job done! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** I love that it links directly to Salesforce so I can contact my candidates easily! **What do you dislike about TextUs?** Sometimes there are bugs and my messages do not send. **What problems is TextUs solving and how is that benefiting you?** Recruiting ### 42. Great Business Communication Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** TextUs is ideal in my line of work. It is user friendly and very reliable when it comes to communicating with my employees and applicants. I love being able to have a seperate number line to minimize the volume of calls i receive to my desk line directly! **What do you dislike about TextUs?** There is very little that I do not like about TextUs. The only issue I have ever had with the program was a scheduled campaign being flagged as spam. This was easily and quickly resolved by the TextUs support team. **What problems is TextUs solving and how is that benefiting you?** TextUs helps with easily being able to reach out to multiple applicants all at one time,that have applied through our company. I love being able to see the delivered rates as well as response data for my team. ### 43. Textus ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about TextUs?** quick and easy to use the receiver of the text are responsive **What do you dislike about TextUs?** I do not like how you have find the names for the text and how long it take to do so **What problems is TextUs solving and how is that benefiting you?** I am to get mass infromation out to candidate quickly ### 44. Senior HR Generalist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** Intergration, the widget, pre-typed templates, fast response times **What do you dislike about TextUs?** It doesn't integrate with Paycom, so there are still manual processes for the team and I. **What problems is TextUs solving and how is that benefiting you?** Being able to speak to candidates and team members in mass texts as oppose to having to send individual messages ### 45. TextUs awesome program **Rating:** 5.0/5.0 stars **Reviewed by:** Shelia W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about TextUs?** The fact that you can go in and out your signature is a great feature. Also it makes it easy to locate individuals to send text **What do you dislike about TextUs?** The slide out in the program because it goes to every window is little annoying **What problems is TextUs solving and how is that benefiting you?** Unknown ### 46. very good **Rating:** 5.0/5.0 stars **Reviewed by:** lindsay R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** easy, technologically advanced, quick to fix issues **What do you dislike about TextUs?** cannot pull from phone contacts, sometimes is glitchy **What problems is TextUs solving and how is that benefiting you?** mass texting ### 47. Textus has been a great addition to my work experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** I like that you can easily text the people that you need to for better communication. **What do you dislike about TextUs?** I dislike that you cannot text photos/attachments. **What problems is TextUs solving and how is that benefiting you?** It allows us to easily and quickly contact the staff that can't pick up their phone as fast. ### 48. Very Easy to Use and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about TextUs?** I love how you can see if a text was delivered. The conversations you have with people stay as a chat. So you can always go back and reference a conversation. I find that so helpful. The App is so easy to learn. **What do you dislike about TextUs?** There us not much dislike about the app if i am being really honest. I have not ran into a problem. **What problems is TextUs solving and how is that benefiting you?** TextUs is solving having to text ever person one by one. You can send out mass text blast. It's easy and saves you so much time. ### 49. TextUs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** being able to text associates without my personal phone number. **What do you dislike about TextUs?** We have a lot of small errors with notifications **What problems is TextUs solving and how is that benefiting you?** It is nice to be able to communicate with people who might not be people who enjoy talking on the phone ### 50. TextUs is EZ! **Rating:** 5.0/5.0 stars **Reviewed by:** Dee B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about TextUs?** It is convenient and easy to use. My candidates respond quickly, and I'm able to meet my goals. **What do you dislike about TextUs?** It isn't easy to toggle between messages. **What problems is TextUs solving and how is that benefiting you?** It solves communication issues with candidates. Whether I'm asking them to complete their application or inviting them to an interview, TextUs is an awesome benefit. ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A41%3A33+-0500&secure%5Bsession_id%5D=ffea75df-bc3b-4f39-ba24-73d30cf7afb0&secure%5Btoken%5D=aa5d36f8137e1db220cdbaa510573cad66ff72030e9a3ec3a484495770287295&format=llm_user) ## TextUs Integrations - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TextUs Features **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis **Additional Functionality** - Dashboard - Cloud - Mobility **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging **Content** - Automation - File Sharing **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,375 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)