--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 629 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 629 ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons **What users like:** - Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks. (145 reviews) - Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries. (64 reviews) - Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates. (50 reviews) - Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly. (35 reviews) - Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments. (71 reviews) - Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient. (47 reviews) - Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality. (18 reviews) - Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images. (17 reviews) - Users experience **sending issues** with TextUs, including problems with photo sharing and message delays. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Awesome service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Personnel Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about TextUs?** I love how i can send multiple messages at once **What do you dislike about TextUs?** I wish I could send group texts instead of separate texts! **What problems is TextUs solving and how is that benefiting you?** People don't like answering phone calls so it helps to have a way to text people in this day and age! **Official Response from Amy Fischer:** > Hey Jennifer- thanks so much for the review! ### 2. I have had no issues with TextUs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about TextUs?** I like that I can quickly navigate between candidates and clearly communicate via text. **What do you dislike about TextUs?** The character limit. I wish there were more characters. **What problems is TextUs solving and how is that benefiting you?** I am able to look back at previous conversations and I'm able to quickly communicate effectively with candidates. **Official Response from Amy Fischer:** > So happy to hear you're able to communicate quickly & effectively with your candidates. Thank you for the review! ### 3. Improved strategy for outbound sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about TextUs?** It is quick and easy to add a new number and use pre-created templates for outbound messages. **What do you dislike about TextUs?** Campaigns are simply a mass/bulk text blast. It would be helpful to have drip campaigns/sequences. **Recommendations to others considering TextUs:** TextUs makes sending out texts, especially templated responses, super easy. It has allowed me to connect more regularly with prospects and makes follow-ups simple as well. You are able to add bulk numbers to a "campaign" which is convenient for blasting out to a wide range of prospective clients. I understand TextUs has integrations to SalesForce, but my organization uses HubSpot. It would be great if there was an integration there, but even without it I find that it is quite simple to copy/paste numbers from hubspot into TextUs to create a new contact. Hopefully TextUs has plans to create a Hubspot integration in the future. I believe email marketing and sales is limited, even if you are a master at crafting cold emails and diligent with your follow-ups. Sales people need to meet people where they currently are, and today that is on mobile phones. Being able to quickly text and see replies in real time saves me effort from having to do outbound calls to get somebody on the other line. Plus, texts are read way more often than a voicemail would be replied to. **What problems is TextUs solving and how is that benefiting you?** My open rates and replies are much better using TextUs than traditional email messaging. **Official Response from Amy Fischer:** > Wow, thank you for the awesome review! We are glad we help you connect more regularly with prospects & you are seeing a better reply rate than you were with emailing. As far as the integration with HS, we are always looking/working on new integrations in the future! :) ### 4. TextUs has been a great tool for our company. It is easy to use and has many features. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Senior Launch Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about TextUs?** I like how many different features TestUs has. You can send out text blasts, send a text to a single person, and it is very user friendly. **What do you dislike about TextUs?** I can't think of anything that I dislike. It has a great format. **What problems is TextUs solving and how is that benefiting you?** I am able to contact candidates for work without having to use my personal number. If I am trying to send out the same text to everyone, using a text blast is an easy, quick way to get that completed. **Official Response from Amy Fischer:** > Not having to give out your personal phone number but being able to use the app on your actual personal phone is one of our most popular features! Thanks so much for the review, we are happy to hear you're enjoying it! ### 5. Incredible tool for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey P. | Physician Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about TextUs?** The convenience of communication w/ providers. Not everyone has time to pick up the phone and chat and this is the easiest way to connect and get the information needed and the information requested. **What do you dislike about TextUs?** Sending and receiving pictures is difficult. I use this for communication with my long term working doctors and if they need to send me pictures of credentialing documents, etc. it's difficult to get them out of the app. **What problems is TextUs solving and how is that benefiting you?** I never realized how many providers I was probably missing communication with that were texting my work line and I have really benefitted from this app. I have almost doubled my communication and "touch points" on a daily basis . **Official Response from Amy Fischer:** > Lindsey, we are so happy to hear that our app has helped you almost double your communication! Thank you for your suggestion on improving sending/receiving pictures as we are always working to make our platform even more user-friendly! ### 6. Best Way to Contact Members **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2021 **What do you like best about TextUs?** TextUs is very easy to use, and there are tutorials whenever I forget a step! It's the best way to communicate with our members and get information to them quickly. **What do you dislike about TextUs?** There are times when a contact's phone number is invalid, and TextUs will show "not delivered" when you try to send a message, but doesn't have a warning when you add the contact **What problems is TextUs solving and how is that benefiting you?** Nonresponsiveness - I would send emails and leave voicemails and wouldn't hear back! But when I started using TextUs, I would get immediate responses **Official Response from Amy Fischer:** > Glad to hear you're getting immediate responses by using TextUs! Thank you for your review. ### 7. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about TextUs?** I like being able to run campaigns and see your results **What do you dislike about TextUs?** I wish I could send larger campaigns included with our membership **What problems is TextUs solving and how is that benefiting you?** We're able to communicate with our employees faster and daily about new positions **Official Response from Amy Fischer:** > We love hearing you're utilizing the analytics feature to see the results of the campaigns you are sending out! Thank you so much for the wonderful review. ### 8. Textus is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2021 **What do you like best about TextUs?** I love that textus allows me to easily recruit candidates and stay in contact with them throughout the day. **What do you dislike about TextUs?** I dislike when textus has trouble loading and it updates on my phone faster than it does online. **What problems is TextUs solving and how is that benefiting you?** I am solving the problem of constantly calling and bugging candidates. I can shoot them a quick text, and they can respond at their earliest convience. **Official Response from Amy Fischer:** > Thank you for the wonderful review! If you are ever having loading issues, please feel free to reach out to our Support Team at help.textus.com ### 9. Great Company and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about TextUs?** I love the easy access it has to text our candidates and the ability to pair with our program to journal our conversations automatically. **What do you dislike about TextUs?** I dont have anything I dislike. The recent update to the program has helped enhance what users can do and be even more accessible. **What problems is TextUs solving and how is that benefiting you?** I am able to reach out to more individuals using the text program than calling. Many individuals are busy in todays world and text is the top way to communicate. **Official Response from Amy Fischer:** > We love that you're enjoying our platform so much- thank you for the review! ### 10. Great for texting from computer or cell phone! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about TextUs?** I love how easy it is to text from the computer. The mass text feature is my favorite. It take a few minutes at most to get a message group ready to send. **What do you dislike about TextUs?** I dislike how long it takes for a mass text message to go out. I sent a mass text the other day to 700+ starting at 10:30am and it was still sending by the afternooon. **Recommendations to others considering TextUs:** Give it a try. It really is better than typing texts on your cell phone! **What problems is TextUs solving and how is that benefiting you?** Not having to use my cell phone to text. It's a lot easier to type on the computer and then a send a group or even single message. **Official Response from Amy Fischer:** > Thank you so much for the awesome review! Our group campaign feature is one of our most popular features :) ### 11. Manpower Memphis Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about TextUs?** We can now receive pictures through text messaging **What do you dislike about TextUs?** That you can not have multiple text messages pulled up at the same time as in the past **What problems is TextUs solving and how is that benefiting you?** We can reach more people through texting **Official Response from Amy Fischer:** > We are happy to hear you're reaching more people using our platform. Thanks for the review! ### 12. Gamechanger **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about TextUs?** - Able to use extension to quickly put together campaigns from Bullhorn - Integrated directly into Bullhorn so texts are saved to notes immediately - Higher response rates on average than other outreach methods **What do you dislike about TextUs?** - App defaults to campaign statistics rather than inbox to start off on main page - Sometimes when re-visiting old campaigns and responses, it's clunky to move back to the inbox and have to search rather than have summarized responses available **Recommendations to others considering TextUs:** Easily something I would recommend to anyone in the recruiting industry. **What problems is TextUs solving and how is that benefiting you?** - Big issue today is being able to reach people in a way where they see your message. Everyone has text messaging, everyone usually at least looks at the message. Not the same case for Inmails, or even E-mails. **Official Response from Amy Fischer:** > Wow, Jonathan- thank you so much for all of the feedback! We love hearing that you would easily recommend us to anyone in the industry & will take into consideration what you currently would change. We hope you continue to enjoy using our platform & integration with Bullhorn! ### 13. Wonderful experience with textus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about TextUs?** Reach out to mass people at one time with same message. Wihtout cc Get individual texts **What do you dislike about TextUs?** Nothing so far I am still learning things **Recommendations to others considering TextUs:** must-have tool for recruitment agencies **What problems is TextUs solving and how is that benefiting you?** Shifts announcement confirmation via text wihtout calling **Official Response from Amy Fischer:** > Thank you so much for the great review! ### 14. No one listens to VMs anymore... **Rating:** 5.0/5.0 stars **Reviewed by:** Selena D. | Physician and Advanced Practice Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about TextUs?** Actually, get responses and no phone tag **What do you dislike about TextUs?** At times, not receiving notifications... **What problems is TextUs solving and how is that benefiting you?** Gaging passive candidates interest; reaching out about positions available; scheduling times to speak, no phone tag; healthcare recruitment **Official Response from Amy Fischer:** > Thank you for the review, Selena!!! ### 15. Easy and straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob A. | Recruiting Clerk, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2021 **What do you like best about TextUs?** Straightforward interface. Love being able to save templates and also send out a mass text or schedule them for later. **What do you dislike about TextUs?** I can't think of any complaints at this time! **What problems is TextUs solving and how is that benefiting you?** I can stay on the same page with my team on who we have communicated with. **Official Response from Amy Fischer:** > Jacob, thanks for the review!! :) ### 16. TextUs is Helpful for contacting candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** I think TextUs is easy to use and helpful when contacting candidates for recruiting. I like that I have access to my messages long after I have contacted the candidate. **What do you dislike about TextUs?** I do not like the textus web browser extension, I don't like the pop ups I receive when I am using it. **Recommendations to others considering TextUs:** Great service especially when you need to contact several people at once. **What problems is TextUs solving and how is that benefiting you?** With TextUs I am easily able to assist my candidates with recruiting and their hiring process. **Official Response from Amy Fischer:** > Thanks for the review! Glad to hear our app is helping you communicate with your candidates much quicker & easier. ### 17. Useful for everyday communication **Rating:** 5.0/5.0 stars **Reviewed by:** Dejya M. | Staffing Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about TextUs?** Textus makes it easy to connect with clients. **What do you dislike about TextUs?** Somehow spam messagers are still able to text our business line. **Recommendations to others considering TextUs:** Easy to use onlin eor in app. **What problems is TextUs solving and how is that benefiting you?** Textus helps us easliy communicate with workers who do not have a traditional phone line **Official Response from Amy Fischer:** > Dejya, thanks for the review! We really appreciate it! :) ### 18. A delightful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Daija R. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** I love how organized the platform is, and I can access it on my mobile devices. **What do you dislike about TextUs?** There is not much I don't link about TextUs. **What problems is TextUs solving and how is that benefiting you?** TextUs have given me the ability to contact my candidates when I'm away from the office or my computer. **Official Response from Amy Fischer:** > Daija- Thanks so much for the review! :) ### 19. Time saving communication to associates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about TextUs?** Fast communication to associates for replies, assignment reminders and you have a clear paper trail of all communication as well as date/time. **What do you dislike about TextUs?** The old version I received a pop up for every text coming through to quickly see the text and continue to do my other work without having to go in to the program and check all text. **What problems is TextUs solving and how is that benefiting you?** No problems. Saves time for making phone calls to associates who do not have voice mail set up. **Official Response from Amy Fischer:** > Thank you for the review! ### 20. TextUs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2021 **What do you like best about TextUs?** I like that I am able to archive messages when I am not in a current conversation with a provider, but I can always come back to it when I start working with them again. **What do you dislike about TextUs?** I don't particularly appreciate that the google chrome extension is on the sidebar. **What problems is TextUs solving and how is that benefiting you?** TextUs is helping me communicate with doctors and nurses via text for any urgent credentialing matters when they are having a busy work day. **Official Response from Amy Fischer:** > Thanks so much for the review! ### 21. I Love Text Us! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about TextUs?** User-friendly,much easier then a phone call **What do you dislike about TextUs?** I would prefer to receive the notifications immediately when they come through rather than 3-5 mins. after the person has responded **What problems is TextUs solving and how is that benefiting you?** Being able to communicate through other languages as I work remotely and using translators is difficult sometimes. Here I can copy and paste the text and then respond with my reply **Official Response from Amy Fischer:** > Thank you so much for the review! ### 22. Big fan of TextUs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2021 **What do you like best about TextUs?** Easy to use, the appealing layout makes texting from a computer easy! **What do you dislike about TextUs?** Sometimes a bit glitchy, messages won't load immediately, etc. **What problems is TextUs solving and how is that benefiting you?** Mass text campaigns as well as individual messages. ### 23. Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Alaina B. | Recruiter , Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about TextUs?** I like that I can communicate with associates and candidates quickly! **What do you dislike about TextUs?** I wish I could have multiple conversations open at once. **What problems is TextUs solving and how is that benefiting you?** Payroll issues, behavior issues. Quick way to resolve them. **Official Response from Amy Fischer:** > Hey Alaina! So happy to hear you're resolving some issues by using our platform. Thank you for the great review! :) ### 24. TextUs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly S. | GIFTED Healthcare, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about TextUs?** The simpleness. It is so easy to use, and I have never had any issues **What do you dislike about TextUs?** There is nothing that I can think of that I dislike. **What problems is TextUs solving and how is that benefiting you?** It is easy to connect with those that I am trying to reach versus having to call them and wait a longer period of time for them to reach back out, when they can simply see my text and reply in a quick manner. **Official Response from Amy Fischer:** > Kimberly, we love hearing that you find our app so easy to use! Thank you for the review! ### 25. It has been incredible to see how quickly people respond to text message as opposed to voicemail **Rating:** 5.0/5.0 stars **Reviewed by:** scott g. | Principal IT Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about TextUs?** the user interface is very simple to work with **What do you dislike about TextUs?** Honestly the biggest downside is how the messages randomly close **What problems is TextUs solving and how is that benefiting you?** The biggest problem we are solving is the increase response rate of candidates. **Official Response from Amy Fischer:** > Glad you are seeing an increase in your response rate, Scott! Thanks for the review. ### 26. TextUs Usefulness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about TextUs?** Being able to save templates for text messages to send out messages to my candidates quickly. Not having to use my personal cell number when sending out mass texts. **What do you dislike about TextUs?** Sometimes texts do not sync automatically. **Recommendations to others considering TextUs:** Straight forward and easy to use **What problems is TextUs solving and how is that benefiting you?** Syncing with our CMS to allow other recruiters to see how recently a candidate has been messaged. **Official Response from Amy Fischer:** > Thank you for the review! ### 27. great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about TextUs?** This product allows our organization to reach a larger demographic. **What do you dislike about TextUs?** at this current moment I have yet to find something I do not like **What problems is TextUs solving and how is that benefiting you?** benefits include reaching a much larger audience **Official Response from Amy Fischer:** > Thank you for the review! ### 28. TextUs is a Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about TextUs?** It is easy to use and navigate. It is convenient how it is connected to Bullhorn as well. **What do you dislike about TextUs?** N/A. I do not have any issues with TextUs. **What problems is TextUs solving and how is that benefiting you?** It is great to have a texting function directly with your candidates. **Official Response from Amy Fischer:** > Our integration with Bullhorn is amazing- so glad you're seeing the benefits of it! :) Thank you so much for the great review. ### 29. Great Platform for Employment Services! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about TextUs?** Easy to navigate website. User friendly. **What do you dislike about TextUs?** Lack of customization when exporting user data. **What problems is TextUs solving and how is that benefiting you?** TextUs helps expedite reaching out to our employee base. It's helped streamline many processes. **Official Response from Amy Fischer:** > Happy to hear we are helping streamline many of your processes. We really appreciate the review, thank you so much! ### 30. Text us has been very user friendly and has been an excellent tool with recruitment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about TextUs?** I like that I am able to have the app on my phone and receive notifications instantly so I can respond to candidates in a timely manner. **What do you dislike about TextUs?** there has only been a handful of times where text us went down or wouldnt work but i can't think of anything in particular **What problems is TextUs solving and how is that benefiting you?** Being able to communicate with candidates via text has been huge! A lot of times they cannot take a phone call so it is more efficient. **Official Response from Amy Fischer:** > Thank you for the review- we love hearing our app is helping you connect with candidates more efficiently! ### 31. Perfect Texting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about TextUs?** I like the ease of setting up campaigns. We can text 500 customers in a matter of minutes. **What do you dislike about TextUs?** There isn't anything about the service I dislike. **What problems is TextUs solving and how is that benefiting you?** Instead of having to contact customers with direct calls, we can send several hundred reminder text messages in a matter of minutes. **Official Response from Amy Fischer:** > Thank you for the 5 star review! :) We really appreciate it! ### 32. The integration between Textus and Recruitcare has made it easier to keep track of the communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about TextUs?** The thing about Textus that I like best integration. **What do you dislike about TextUs?** If no one responds within a certain period of time, the message is removed from my assigned. **What problems is TextUs solving and how is that benefiting you?** There are no problems at the moment that I am trying to solve with TextUs. **Official Response from Amy Fischer:** > Thank you so much for the review! ### 33. Great tool for connecting with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Chad F. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2021 **What do you like best about TextUs?** The ability to conveniently connect with candidates directly. **What do you dislike about TextUs?** Not having the ability send pictures when conducting campaigns. **What problems is TextUs solving and how is that benefiting you?** I love that we can automatically document our conversations in the candidate tracking tool database. This prevents us from pasting and doing double work. ### 34. Easy way to connect with candidates! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about TextUs?** I like the simplicity of the interface and how easy it is to enter all of the information for the candidate. **What do you dislike about TextUs?** It's really a great service! don't know **What problems is TextUs solving and how is that benefiting you?** How easy it is to connect with candidates through this service. **Official Response from Amy Fischer:** > Thank you for the review, we appreciate it! ### 35. Great Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about TextUs?** The ability to contact groups of people with the campaign system. **What do you dislike about TextUs?** No groups texts. If you could just text a couple people at the same time from the main screen it would be helpful. **What problems is TextUs solving and how is that benefiting you?** The ability to create another point of contact with my employees easily. **Official Response from Amy Fischer:** > Thank you for the review! ### 36. Connecting people worldwide **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about TextUs?** It connects people from different parts of the world. **What do you dislike about TextUs?** Texts or characters are limited to 420 only. **What problems is TextUs solving and how is that benefiting you?** Sending messages from an app like TextUs helps people, especially during this Pandemic. It is making more ways to stay connected. **Official Response from Amy Fischer:** > Happy to hear we are helping you stay connected during the pandemic. Thank you so much for the review! ### 37. Great tool! Makes it so much easier to connect with candidates! **Rating:** 4.5/5.0 stars **Reviewed by:** Eileen C. | Vice President, Search Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about TextUs?** Candidates are inundated these days with emails so we get faster responses which is key. **What do you dislike about TextUs?** I cannot think of anything at this time. **Recommendations to others considering TextUs:** Game changer! **What problems is TextUs solving and how is that benefiting you?** Faster fulfillment for our clients **Official Response from Amy Fischer:** > Thank you so much for the review, Eileen! We love hearing that you're connecting with your candidates much easier using our app. ### 38. Great communication method for reaching a mass audience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about TextUs?** I love the campaign feature. It is great being able to reach multiple candidates at once. **What do you dislike about TextUs?** There are glitches more frequently than I would like. **Recommendations to others considering TextUs:** It is so helpful and I would recommend it to anyone who is looking to efficiently communicate to a large audience. **What problems is TextUs solving and how is that benefiting you?** I am able to connect with candidates efficiently, and it saves so much time to be able to reach a mass audience. **Official Response from Amy Fischer:** > Thank you so much for the review & recommending us to others who are looking to communicate efficiently! ### 39. I am able to communicate with my aides via txt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about TextUs?** I would like for the app have the ability to send screenshot **What do you dislike about TextUs?** I have no complaints regarding the app. There's nothing that inproperly working **What problems is TextUs solving and how is that benefiting you?** I have no probelms that are being solved with text us. I can communicate with aides regarding cases **Official Response from Amy Fischer:** > Thank you for your review! ### 40. Works great if you are hiring a lot at once! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about TextUs?** I love how you can just jump from the application to texting the applicant. **What do you dislike about TextUs?** It was glitchy. After a few messages to multiple people, it would freeze and then I would have to go out and back in. **What problems is TextUs solving and how is that benefiting you?** Having to use and keep track of several different email addresses. **Official Response from Amy Fischer:** > We are happy to hear this helps make your hiring process more simple. Thank you for the review! ### 41. Lilly's TextUs Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about TextUs?** How I am able to personalize the texts I send with only having to type one message out. **What do you dislike about TextUs?** There is nothing that I dislike about the new TextUs. **Recommendations to others considering TextUs:** It is very easy to use and makes my job a lot easier! **What problems is TextUs solving and how is that benefiting you?** I am a travel nurse recruiter, so I am sending out jobs to nurses to see if they are interested, and hopefully get them to sign a contract with my company. **Official Response from Amy Fischer:** > Hey Lilly- thank you so much for the awesome review! :) We are happy to hear you're loving our platform & are able to send out jobs & reach your candidates quicker & easier while traveling. Of course, we also like to hear that there is nothing you dislike!!! ### 42. Glitchy at times but a very good Recourse **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about TextUs?** Having Template Text Messages, Makes it quick and easy to reach Large numbers of individuals **What do you dislike about TextUs?** Just runs slow if texting a good amount of individuals at a time, the Phone app could be improved as well. **What problems is TextUs solving and how is that benefiting you?** Quick outreach to individuals. Reaching a mass amount of people at once gets a way better response rate. Its 2021 almost 2022 people dont like phone calls anymore. The best plat form is Text messaging. **Official Response from Amy Fischer:** > We are always working hard to improve our app to make it the best it can be- thank you for your review & recommendations! :) ### 43. Really Great APP! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about TextUs?** Scheduling texts, easy to manage groups, and pretty user-friendly. **What do you dislike about TextUs?** Wish you could delete people out of TextUs and when you mass text a group that you can unselect those who you do not need to text. Wish you could store closed messages under the person and not altogether with other closed messages. **What problems is TextUs solving and how is that benefiting you?** Safe Platform to send Documents and easy to access as a group. **Official Response from Amy Fischer:** > Thank you so much for the review!!! ### 44. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about TextUs?** You can send text blasts to several candidates at once while adding their first names to personalize. **What do you dislike about TextUs?** Sometimes the app has glitches that will make text send or be received slower. **Recommendations to others considering TextUs:** It is a great app and does its job effectively and efficiently. **What problems is TextUs solving and how is that benefiting you?** It helps me to reach more people at once which is beneficial when you are trying to market your jobs and fill a need. **Official Response from Amy Fischer:** > Personalization in our campaign feature is a fan favorite- we are so happy to hear you're enjoying our platform! Thank you so much for the review. ### 45. Textus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about TextUs?** I like best is when I am able to send a group text message and it has an app on my phone **What do you dislike about TextUs?** Pls allow a photo message for group text as well **Recommendations to others considering TextUs:** Maximize the accessibility of the app **What problems is TextUs solving and how is that benefiting you?** This is a great way to reach out to people, especially when they're at work **Official Response from Amy Fischer:** > Thank you so much for the review! ### 46. I love it to send work related texts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2021 **What do you like best about TextUs?** It uses my work phone number vs. my personal cell number **What do you dislike about TextUs?** Can't mass text over 10 people at a time **What problems is TextUs solving and how is that benefiting you?** Can contact more people with the same text at once. **Official Response from Amy Fischer:** > Thank you for the review! As for reaching more than 10 people at a time, you can always reach out to your Account Manager to see about upgrading your account so you're able to reach more people at once! :) ### 47. Efficient and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe P. | Hospitalist Medicine Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2021 **What do you like best about TextUs?** As I am sourcing, the accessibility of the app. The easiness to create templates and campaigns. Time-efficient! **What do you dislike about TextUs?** Sometimes it takes a few tries to log in. **What problems is TextUs solving and how is that benefiting you?** Reaching a large number of candidates faster than before. **Official Response from Amy Fischer:** > Felipe, thank you so much for the awesome review! Our templates & campaign features are 2 of our most talked about features our app offers. We love hearing you're reaching more candidates faster than ever! :) ### 48. Very user friendly, simple format with lots of functions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2021 **What do you like best about TextUs?** I can easily create, edit, delete, or change templates that I frequently use. **What do you dislike about TextUs?** Notifications can take a while to pop up, and when you select a contact with more than one contact listed, it defaults to "there" instead of their first name. **What problems is TextUs solving and how is that benefiting you?** Texting is a much more effective way to get someone's attention. **Official Response from Amy Fischer:** > Thanks for the review! :) ### 49. Enterprise Delivery Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Terri B. | Enterprise Delivery Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about TextUs?** The ability to reach a large number of potential candidates at one time **What do you dislike about TextUs?** Ability to update client contact number changes more effectively **Recommendations to others considering TextUs:** Utilize all of the tools provided! **What problems is TextUs solving and how is that benefiting you?** I can prescreen applicants much quicker than before. This has saved me a lot of time **Official Response from Amy Fischer:** > Terri- happy to hear you're saving so much time by using our campaign feature. Thanks for the review! ### 50. Great service! **Rating:** 4.0/5.0 stars **Reviewed by:** Madison B. | Recruitment Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about TextUs?** how convienent it is! great service! great platform! **What do you dislike about TextUs?** i dislike how long it takes for a text blast to send. i will send a campaign in the morning and it will still be sending after work hours **What problems is TextUs solving and how is that benefiting you?** I am able to reach many candidates at once and also able to star conversations for people i talk to on a daily basis **Official Response from Amy Fischer:** > Hey Madison- thanks so much for the great review! If you're needing to send more contacts at a time, you can talk to your Account Manager about our high-volume option. ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?page=33§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A12%3A02+-0500&secure%5Bsession_id%5D=cd311b92-3809-45ee-8dbf-17976c05591e&secure%5Btoken%5D=51c3b6dfc037f456420c251db28d2b2986edff96bd02b0b8cfb54c095fd2c9c6&format=llm_user) ## TextUs Integrations - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TextUs Features **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis **Additional Functionality** - Dashboard - Cloud - Mobility **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging **Content** - Automation - File Sharing **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,375 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)