--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 629 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 629 ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons **What users like:** - Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks. (145 reviews) - Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries. (64 reviews) - Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates. (50 reviews) - Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly. (35 reviews) - Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments. (71 reviews) - Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient. (47 reviews) - Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality. (18 reviews) - Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images. (17 reviews) - Users experience **sending issues** with TextUs, including problems with photo sharing and message delays. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Effortless Communication, But Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie L. | Associate Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about TextUs?** I appreciate how simple it is to reach out to both prospects and residents. **What do you dislike about TextUs?** It is quite difficult to send mass texts without having to re-upload contacts or set up a group, which makes the process less user-friendly. **What problems is TextUs solving and how is that benefiting you?** In student housing, the generation we are trying to connect with communicates almost exclusively through text messages at all hours. They rarely check their emails and often ignore phone calls. Texting has become the most effective and convenient way to reach them. ### 2. Very user friendly and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Daphane P. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about TextUs?** setting up different groups is easy and convenient **What do you dislike about TextUs?** the app on my phone doesn't let me send to groups **What problems is TextUs solving and how is that benefiting you?** fast and easy messaging to employees ### 3. Convenient communication **Rating:** 4.5/5.0 stars **Reviewed by:** Breanna A. | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** TextUs gives me easy access to reach out to candidates and families for updates, schedules, ect when a phone call would not be neccesarry or urgent. I also love that I can download the app on my personal phone to keep track of incoming messages or reach out to nurses when I am on call for the weekend without having to log into my work laptop! **What do you dislike about TextUs?** The ability to not recieve pictures or documents via text and limited characters in each message. **What problems is TextUs solving and how is that benefiting you?** Fast and easy communication with multiple candiates and families at one time. Great for mulitaskers and our evolving generation using texting only. ### 4. Business Texting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about TextUs?** As a recruiter, an application like TextUs is perfect for being able to blast out to multiple candidates at a time. **What do you dislike about TextUs?** My company places the option to opt out of a text message before the candidate gets a chance to read the content. Often times they mistake it for spam and opt very quickly. **What problems is TextUs solving and how is that benefiting you?** Textus solves the problem of outreach to candidates in bulk. Text messaging is the current wave. Everyone glances at their phone throughout the day. I've been using TextUs for many years. I've loved that they've added many messaging templates and tutorials over the years. Plus, it lets you know if a phone number is not really a cell number. ### 5. TextUs is useful, but needs a couple of things fixed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about TextUs?** TextUs has been very useful to our office for reaching out to field staff members with important updates. We use it frequently and it has been a useful tool for customer service inquiries. **What do you dislike about TextUs?** The character limit is NOT enought. We used to be allowed to text messages up to 480 characters (which was perfect!), but now, we have an egregous limit of 320 characters, which is not enough for some of the very important reminders that we send as a company. The text blasts/campaigns should have an option of editings, removing individuals, editing message, etc. We cannot send or receive images through this platform and have to have separate emails Caregiver's contact will not pop-up when searching the actual number instead of name **What problems is TextUs solving and how is that benefiting you?** The problem was solved when they gave us back the 480 character limit, however, it was reduced to 320 once again and has not improved from there. ### 6. I like how it syncs with our Applicant Tracking System **Rating:** 4.0/5.0 stars **Reviewed by:** Brin F. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about TextUs?** I use TextUs in conjunction with Bullhorn to track applicants. I like how TextUs automatically imports all text messages. That way, whenever a candidate calls into our office, all the correspondence between the individual and anyone in our organization with TextUs can see where the candidate is in the process. Update: Just discovered the Legacy Popout feature, which I like because you can see all the conversations between the candidate and recruiters. Using this feature, it's also easier to read text strings. **What do you dislike about TextUs?** Takes a long time to load. Seems like a latency issue between Bullhorn and TextUs. Update: Difficult to read text conversations sent through multiple messages because they parse oldest to newest in Bullhorn. Therefore, we need to read backwards in order to read the whole conversation! **What problems is TextUs solving and how is that benefiting you?** Texting is a faster way to get ahold of most candidates, so when quick answers are needed, or bits of info exchanged, it's the ideal communication method. TextUs provides a secure, trackable way to communicate with candidates! Update: I like the feature where you can delete pictures from the text string. This enables us to receive bank proof through Textus, upload the proof, then delete it from the text string for candidate privacy. Also, when we need to send a mass message, Textus is extremely helpful through the Campaign feature. The phone number search in webpage is so useful for this! ### 7. Best way to nurture relationships and leads! **Rating:** 5.0/5.0 stars **Reviewed by:** Breanna B. | Client Services Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Texting is the best way to communicate with a fast paced society! I like how it makes my job more efficent, as I am able to communicate with more people and more efficently. **What do you dislike about TextUs?** I wish I was able to pull up contacts easier, without having to input the phone number and type in the contact's name if they were already have an active thread; I wish this process was more efficent. **What problems is TextUs solving and how is that benefiting you?** Currently, I do not have any issues. ### 8. Good texting service, but lacks integration **Rating:** 2.5/5.0 stars **Reviewed by:** Kyle B. | Leasing Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about TextUs?** I like that you are able to set up templates and that they are able to use variables to adapt to contact names. Its very helpful for when you have to send the same message to multiple users, but still want the message to feel personalized. **What do you dislike about TextUs?** I dislike that there isn't the option, for my workflow at least, to integrate names and contact information automatically. So I have to add every contact manually, then manually copy it onto my message log. **What problems is TextUs solving and how is that benefiting you?** Text us makes it easy to contact many users at once and even allows to schedule messages to be sent out in the future. So it makes it easy to contact multiple people at once. **Official Response from Amy Fischer:** > Thank you for the review, Kyle! You can check out the integrations we do have here: https://textus.com/product/integrations/ ### 9. Speedy communication service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about TextUs?** The fast lines of communication that is seamless to the contacted individual. As well as the notifications for delivered and non delivered. Easy to implement with our system. **What do you dislike about TextUs?** What I do not like it the way of texting new contacts, the process is a little long so a way to add multiple at a time would be great, or even a mass text option. **Recommendations to others considering TextUs:** If you are looking at Textus, it is a great way to keep consistent contact without utilizing a personal line, it is much faster to get messages out than your phone. A superior way of messaging. **What problems is TextUs solving and how is that benefiting you?** Solving communication issues, when calling, not everyone has the availability to jump on a call. I am much more productive with it as texting provides a way to leave a more convenient way for others to receive and respond at their earliest convenience! **Official Response from Amy Fischer:** > We love hearing you are solving your communication issues by using our app. Thanks for the review! ### 10. Textus Review-best application ever **Rating:** 5.0/5.0 stars **Reviewed by:** Deeksha G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Textus is very fluent and fast application, the response rate is spectacular. Most recommended to professionals for easy processing of day to interaction. it have great feautures and with stable interface. this can be used in browser and mobile phone applications so it very convenient. **What do you dislike about TextUs?** Sometimes the text message is not refershed due to which it slows the response rate. **What problems is TextUs solving and how is that benefiting you?** it helps to intract with candidates/clients who are busy at work and cant respond to calls, so we can communicate with to them with text and also fetch the paperwork for provceeding at textus only in high quality. ### 11. great i love this **Rating:** 5.0/5.0 stars **Reviewed by:** mariah m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** fast commnication , no wait times , can send out mass mesage messages. **What do you dislike about TextUs?** needs new color designs for messages if possible **What problems is TextUs solving and how is that benefiting you?** if i can contact someone via call i can message them ### 12. The best two-way communication tool with the team...! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I really like that Textus has a friendly platform, everything is very easy to use, our account manager Mary is very friendly and is always available to help. I have used other communications channels in the past and have found Textus to be very helpful, our employees love it, they are able to communicate with the team, I have designated a team of users who are able to access the messages and any of us can respond to our employees. I really believe that this service has made our employees feel closer to HR and management...! Excellent product and service **What do you dislike about TextUs?** I would like to be able to send images/media without an additional cost. One thing that it is not great, it is that some carriers identify some of our messages as SPAM, even when you follow the recommendations to avoid that **What problems is TextUs solving and how is that benefiting you?** We use Textus to communicate with our employees. In many occasions, we need to send communications with more than 300 employees at the same time and we need them to be able to reply in a private way, everybody has a mobile phone..! Our employees really like this tool and feel more appreciated ### 13. Easily user-friendly, even for new employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about TextUs?** I love how user-friendly it is! I'm relatively new to my company and was introduced to several different applications that were confusing to navigate. However, TextUS was one of the most simple applications to maneuver. I love everything about it, quite frankly! As I go on in the future, I want to recommend TextUS to every company I work for in the future. **What do you dislike about TextUs?** I suppose the notifications would be something I haven't seen good ease of. I don't know if that is from my end, but I find it a bit difficult to get notified for messages. Update: My review still stands! I do still find the notifications not as prominent as I would've wanted, but I check up on the application regularly. I do wish there were better capabilities of the templates feature, such as: being able to edit keywords when texting of differing appointment times/dates but wanting to send the same message. **What problems is TextUs solving and how is that benefiting you?** Truthfully, I am not aware of any issues being resolved, nor do I know of any problems, period! I would love to see more effort in notifying and text template editing capabilities, however. That would be extremely beneficial to me. ### 14. Easy to use communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about TextUs?** TextUs is easy to utilize and navigate. There are many features that are beneficial for utilizing as a professional communication method. **What do you dislike about TextUs?** TextUs does not currently support group messaging, which could be helpful to ensure fluent communication. TextUs is not HIPPA compliant, which creates a barrier for professional use in some circumstances. **What problems is TextUs solving and how is that benefiting you?** Rarely experience problems when utilizing TextUs - support team is quick and responsive when issues do arrise. ### 15. Useful but with a few quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Marisa T. | Recruiter II, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about TextUs?** I enjoy textus' ability to send out text campaigns when you schedule them. It saves me time from creating campaigns every single morning before I start my shifts. **What do you dislike about TextUs?** I've had 2 unread messages in my inbox that I cannot find! I am assuming they may be from blocked numbers, but I've tried to manually find the messages & mark all as read. These "ghost" messages won't ever seem to go away. **What problems is TextUs solving and how is that benefiting you?** We are using TextUs to reach out to health clinicians for travel assignnmets or travel contracts. It helps us reach out to more clinicians daily as opposed to cold calling everyone. **Official Response from Amy Fischer:** > Thank you for the review, Marisa! ### 16. Easy to Use Tool for Texting Employees and Candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Easy to use and upload contact lists for campaigns, making it simple for us to send out messages as HR to all of our employees **What do you dislike about TextUs?** Sometimes the character limit can be restricting when sending announcements **What problems is TextUs solving and how is that benefiting you?** We needed an easy way to communicate with all of our employees when it came to sending out information, and TextUs allows us to do this with ease. ### 17. Very easy to use, making texting very simple and love the text blast option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** The text blasts are very helpful makes it very easy to text everyone at once and the program does it for us **What do you dislike about TextUs?** I do not like the fact that it doubles in terms of the messages sometimes, we have to refresh it **What problems is TextUs solving and how is that benefiting you?** Reaching out to multiple people at one time when we are in urgent need of people ### 18. Communication Made Easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** I appreciate the simplicity and ease of use of the program. **What do you dislike about TextUs?** Conversations don't always close out as planned. Conversations that are closed out do not notify when a message has not been delivered. **What problems is TextUs solving and how is that benefiting you?** It gives my clients the option to conveniently text back needed answers when they are too busy for a phone call. ### 19. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Joseline s. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** it is easy to use and send messages to the right people **What do you dislike about TextUs?** it is slow sometimes and it freezes up when sending messages **What problems is TextUs solving and how is that benefiting you?** Send messages to those we cannot reach via email or calls. ### 20. Good for work communication only **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** User friendly interface and easy navigation. We uses this app at least 100 times a day for communication. **What do you dislike about TextUs?** I do not like how it erases draft messages when you click outof the contact. I would like attachments integrated as a default setting and not limited. **What problems is TextUs solving and how is that benefiting you?** Helping with communication for employees. ### 21. Textus desktop is great, mobile app could be better **Rating:** 4.0/5.0 stars **Reviewed by:** stephanie w. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** I like that i can have it on my desktop at work and not have to give out my personal cell number. It is also integrated with our CRM so the messages pull into the database which is also great. **What do you dislike about TextUs?** I have not been able to zoom in on photos texted when viewing through the app on my phone. I cannot save the photos when viewing on the app either. The notifications for Texts sent via textus are very delayed. I won't receive notifications in my email inbox for sometimes 5-10 minutes later. **What problems is TextUs solving and how is that benefiting you?** Great way to communicate without giving out your personal cell phone number, messages link/integrate into CRM. ### 22. Good but could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** I appreciate that TextUs is fairly easy to use and allows us to communicate with our team and supports recruiting efforts. **What do you dislike about TextUs?** We have a very limited character amount per text and unable to receive images or send images through TextUs. **What problems is TextUs solving and how is that benefiting you?** Allows quick communication with Candidates. ### 23. Great but can be better **Rating:** 3.5/5.0 stars **Reviewed by:** Kimberly G. | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about TextUs?** I like the campaign messages and non group messages that are available **What do you dislike about TextUs?** we can not send or recieve photos. the site itself is a bit outdated. **What problems is TextUs solving and how is that benefiting you?** quick and safe communication ### 24. Great Commnication Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** I love that TextUs is user-friendly and makes communicating with people easy. I love that I can use TextUs from any device as long as I have an internet connection, and there is a time stamp on every text I send and when someone responds. **What do you dislike about TextUs?** TextUs is excellent, but the one thing I "dislike" or would change is that when I close a conversation on my profile, it closes it for everyone else that has ever had a conversation with the person. I want to be able to complete the discussion on my profile and stay open to anyone else. **What problems is TextUs solving and how is that benefiting you?** TextUs solves the problem of not knowing who else has spoken with a candidate. We can see if someone else has spoken with a candidate and when they did. We don't have to spend the extra asking people or keeping a manual spreadsheet for tracking purposes. ### 25. Great form of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** TextUs has provided seamless communication with our clients. It is simple to set up and use. **What do you dislike about TextUs?** There is not an audible notification when a new text is received. **What problems is TextUs solving and how is that benefiting you?** One point of communication ### 26. It is ok **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** easy to use. simple appplication. like a regular text app **What do you dislike about TextUs?** no pictures. staff send timesheets and medicals that i cant see **What problems is TextUs solving and how is that benefiting you?** using work number to send text with providing personal number ### 27. Excellent tool and very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley H. | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Ease of use and efficiency. Love the features. **What do you dislike about TextUs?** Having to use excel to create mass text. **What problems is TextUs solving and how is that benefiting you?** Instant communication with candidates that do not answer the phone ### 28. Very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** Being able to text associates and not have to use my cell number. **What do you dislike about TextUs?** The windows don't always notify me that I have an incoming text. **What problems is TextUs solving and how is that benefiting you?** Communicating with folks who don't answer calls. Also, many folks do not like to leave voicemails or listen to their voicemails, but are more likely to leave a text or respond to a text. ### 29. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about TextUs?** The site is user-friendly and the out-of-office feature is easy to set up. It says if the messages were delivered or not which is very helpful. Customer Service is very friendly and quick to respond. I use this for my job every day. **What do you dislike about TextUs?** Sometimes the site goes down but it usually comes right back up and the text messages still come in. **What problems is TextUs solving and how is that benefiting you?** I am able to communicate much quicker with my clients. **Official Response from Amy Fischer:** > Thank you for the review! ### 30. Textus is an app that I use daily at work, which me stay in communication with my nurses. **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** I like the ability to save text templates that I send often, which allows me to not have to type repeated messages. **What do you dislike about TextUs?** I dislike when the systemk goes down, and my messages don't deliver. **What problems is TextUs solving and how is that benefiting you?** TExtUs is allowing me to communicate when my travelers quickly an deffieicntly, without having to call them while at work. ### 31. TextUs, best texting tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Ruben M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about TextUs?** I like I'm able to use create and use custom templates for all my different needs. I can also send a text campaign on a candidate list. It's easy to use and up to date. **What do you dislike about TextUs?** The only small issue is when searching for candidates, I"m not able to automatically paste their names or phone #. I need to type something in first then select it to be able to paste. **What problems is TextUs solving and how is that benefiting you?** Reaching out to candidates and having them able to text me back about questions and scheduling phone calls! I get notifications when a candidate responds back to me. ### 32. It was good **Rating:** 5.0/5.0 stars **Reviewed by:** Ernesto M. | Senior Skilled Technical Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** It's easier to use and chat with people **What do you dislike about TextUs?** Well, sometimes I see other people's conversations. I prefer not to see them , but it's what it is **What problems is TextUs solving and how is that benefiting you?** Communication with candidates regarding the different positions that we handle in the company. Doing follow-ups and others. ### 33. Not great with sending multiple texts at once **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** easy to use, mimics all the features of texting **What do you dislike about TextUs?** Integration sometimes pull names of people that are "no text" and wastes the number of text messgaes we can send per day. Unable to send images over texts. **What problems is TextUs solving and how is that benefiting you?** Easier to communicate with candidates without using a personal number ### 34. Great for businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I love textus because you can use it on your phone or computer and easily send texts. You can create campaigns and bulk messages for recruiting. You can talk with people without even having to use your personal number! **What do you dislike about TextUs?** Honestly I'm not really sure that there is anything I don't like about textus. Sometimes they don't populate or notify on computer but they always do on my phone. **What problems is TextUs solving and how is that benefiting you?** Textus provides a safe and easy platform to contact candidates and keep a relationship while also not having to use your personal number. It increases productivity. ### 35. Easy to Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about TextUs?** The best part of TextUs is simply the ease of navigating it. Everything is straightforward, and it is simple to do things like searching/retrieving older contacts or editing their infomation. Our training on the program was brief but I was able to get in, play around, and figure everything out rather quickly and felt like I was a pro within a week's time. **What do you dislike about TextUs?** The only real issue I have with TextUs is the lag in receiving messages. It can be inconsistent. Sometimes a message will show up that says it's from several minutes ago. So far, it hasn't caused an issue, so it's just a minor problem. Additionally, there can be a inconsistency inbetween a message showing up via the app on my phone and via the browser. Sometimes the app is faster and sometimes it's the site. **Recommendations to others considering TextUs:** Even though it is simple to use, encourage your staff to play with the program, send practice tests, and get a good feel for how they want to make it work for them. **What problems is TextUs solving and how is that benefiting you?** The ability to easily edit contact information has made it easy for me to keep track of if I have personally interacted with a contact that one of my colleagues put into the system. I like to label my contacts a certain way so even if one of my co-workers initially entered them into the system, I am able to quickly edit them to my formatting which allows me to quickly make sure if someone is a new or old contact of mine. Also I have been able to increase my productivity by utilizing the campaign feature. Uploading from my company's ATS into TextUs has saved me a lot of time rather than manually texting every single person. **Official Response from Amy Fischer:** > Joshua, we really appreciate the review- thank you so much!!! We love hearing that our app is super user-friendly & helping you reach candidates quickly. We are always working to improve our app so we appreciate your recommendations as well. ### 36. Text Us - Review and Recommendations **Rating:** 5.0/5.0 stars **Reviewed by:** Janine Martha D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about TextUs?** What I like about TextUs is that it's easy to navigate and very user-friendly. It also has a function for text blasts, which is very helpful in our organization when we are texting multiple travelers at once. **What do you dislike about TextUs?** What I dislike about TextUs is that when you click the compose part and send it to a specific person and you want to send a JPEG or PDF file, there's no option for that. You still have to search the inbox when you want to send a file for the traveler. **What problems is TextUs solving and how is that benefiting you?** The contact numbers being organized is one of the business problems that TextUs is assisting us with. We can create a specific group for our travelers to which we can only send a specific text, and our business performance will undoubtedly improve! ### 37. More pro's than con's **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** I love how convienent it is to reach out to candidates, especially when they're not able to pick up the phone. It's truly easy to navigate. **What do you dislike about TextUs?** Sometimes the server is down, hence it makes it hard to communicate with candidates. **What problems is TextUs solving and how is that benefiting you?** Targeting multiple candidates at once - text blast. ### 38. Textus is a good product that makes it easy to communicate with large groups of people. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** TextUs is easy to use and impliment new messages. They have good customer support. **What do you dislike about TextUs?** I do not like that Text us has limited character use in messages. **What problems is TextUs solving and how is that benefiting you?** TextUs allows us to mass communicate very easlily. ### 39. Convenient and Comprehensive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** The user interface is very easy to use. If you're not a tech savvy user, you'll most likely to love it since you can navigate the software without difficulties. **What do you dislike about TextUs?** Apart from it's great features, TextUs in the web application sometimes encounter system glitches. It'll appear as sent but after refreshing for a couple of minutes, it'll say the message is undelivered. **What problems is TextUs solving and how is that benefiting you?** Since we're working outside US, email responses can be slow. This is where TextUs comes in. We can easily send messages to our client when we need to address matters urgently. Also, the ability to send mms and attach photos on text messages lessens the need for our client to send it through email. This is very time saving. ### 40. It's great especially for people who can't call or email. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about TextUs?** As mentioned above, it's a great way to reach out if the person can't call or send an email or if they simply prefer text. **What do you dislike about TextUs?** I had to log in every time to be able to review and respond to messages. **Recommendations to others considering TextUs:** It's worth a try. **What problems is TextUs solving and how is that benefiting you?** Undelivered/bounced back emails usually. As long as I have a valid and text-supported number, I can still deliver my message. **Official Response from Amy Fischer:** > We appreciate the awesome review- thank you! ### 41. Excellent portal for communication **Rating:** 5.0/5.0 stars **Reviewed by:** Hanan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about TextUs?** I really like how there is a way to search through conversations. I can look up people by their names or number. I can even choose to receive emails when I get a text in the portal. **What do you dislike about TextUs?** As far as what I dislike about TextUs, sometimes, when I look through my conversation history, it will jump from a couple of days ago to a month ago, which isn't accurate because I text people daily. **What problems is TextUs solving and how is that benefiting you?** They previously mentioned that they added a feature where you can search through conversation history through specific words mentioned in the conversation, which I think is pretty neat! ### 42. TEAM LEAD **Rating:** 5.0/5.0 stars **Reviewed by:** Jashandeep K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** QUICK REPLIES AND EASY TO USE. I LIKE USING TEXT US. **What do you dislike about TextUs?** WHEN TRY TO SEACH SOMEBODY WITH THEIR PHONE NO THEY DO NOT COME UP INSTEAD HAVE TO WRITE DOWN THEIR NAME. **What problems is TextUs solving and how is that benefiting you?** COMMUNICATING WITH EVERYONE IS EASY. ### 43. Great way to reach out to clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** It is easy to use and understand. I like that I can favorite some conversations to go back to them later for follow up. **What do you dislike about TextUs?** I wish it was easier to send out a mass text to multiple people. **What problems is TextUs solving and how is that benefiting you?** It gives a way to reach out to our clients and stay in touch with them in an easy way for them. ### 44. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2021 **What do you like best about TextUs?** The layout is very user-friendly. I haven't had issues navigating. **What do you dislike about TextUs?** I wish that the extension would notify me when I have a message. **What problems is TextUs solving and how is that benefiting you?** We are using TextUs to keep in touch with our Healthcare professionals. **Official Response from Amy Fischer:** > Thanks for the review- love hearing you haven't had any issues navigating through the platform! ### 45. Text us is great **Rating:** 5.0/5.0 stars **Reviewed by:** Denisse p. | recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about TextUs?** I like how incorporated it with the system we use at work and how easy it is to use it with bullhorn **What do you dislike about TextUs?** sometimes its alittle slow to load and it take a bit for my text messages to show, ans sometimes it does not match with bullhorn **What problems is TextUs solving and how is that benefiting you?** Incorporating it to other aps it makes work faster and easier **Official Response from Amy Fischer:** > Denisse, thank you for the great review! :) ### 46. Great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Carissa B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** I enjoy having the icon on my browser so I can instantly see if i've gotten a text. **What do you dislike about TextUs?** I would like to be able to edit a text I sent out or unsend a message. **What problems is TextUs solving and how is that benefiting you?** Easier communication with the candidates I'm working with. Most prefer text over calling and emailing. ### 47. Gets the job done! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** I love that it links directly to Salesforce so I can contact my candidates easily! **What do you dislike about TextUs?** Sometimes there are bugs and my messages do not send. **What problems is TextUs solving and how is that benefiting you?** Recruiting ### 48. Great Business Communication Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** TextUs is ideal in my line of work. It is user friendly and very reliable when it comes to communicating with my employees and applicants. I love being able to have a seperate number line to minimize the volume of calls i receive to my desk line directly! **What do you dislike about TextUs?** There is very little that I do not like about TextUs. The only issue I have ever had with the program was a scheduled campaign being flagged as spam. This was easily and quickly resolved by the TextUs support team. **What problems is TextUs solving and how is that benefiting you?** TextUs helps with easily being able to reach out to multiple applicants all at one time,that have applied through our company. I love being able to see the delivered rates as well as response data for my team. ### 49. Textus has been a great addition to my work experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** I like that you can easily text the people that you need to for better communication. **What do you dislike about TextUs?** I dislike that you cannot text photos/attachments. **What problems is TextUs solving and how is that benefiting you?** It allows us to easily and quickly contact the staff that can't pick up their phone as fast. ### 50. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Plug In for chrome is extremely helpful with notifications when texts are received **What do you dislike about TextUs?** Lack of group texting makes it difficult if you oversee many accounts **What problems is TextUs solving and how is that benefiting you?** reaching customers directly from my work number ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?filters%5Bsentiment_snippet%5D=1159618&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A22%3A56+-0500&secure%5Bsession_id%5D=d92e60b5-048a-4549-a8aa-9c7f2e93260d&secure%5Btoken%5D=6ba38a23721100c1408e33a2fc03f20e32161b6b1672ad84e8dddb59a22080b0&format=llm_user) ## TextUs Integrations - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TextUs Features **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Additional Functionality** - Dashboard - Cloud - Mobility **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Content** - Automation - File Sharing **Engagement** - Social Promotion **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,390 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)