Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Brilliant idea but very glitchy"
2/5
What do you like best about TextUnited?

Can load multiple languages

Automatically transfers to translator in easy to cope with segments

All translations in one place

Synchronises with Zendesk Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

Slow

Can't delete or archive Zendesk projects

On hold status doesn't stay i.e. you have to put on hold again to edit an on hold task

Common error in the translated segments - the machine translation seems to move spaces around words with tags. (Makes report too bulky).

Email notifications display user names as Surname Forename (backwards)

Article names in Zendesk projects (in addition to article IDs)? Was working then stopped, back to just ID no.

In file-based projects, filter by "Created by me" and the results also show projects by others. Seems to show only other projects that are multi-lingual. Those show but cannot be opened (no ownership). Same across all users.

Once your user is unticked as a translator, it still assigns you and generates a task for you.

Apostrophe and quotes (' ") are not correctly translated. E.g. in French Winner Flex : Qu'est-ce que la fonction tableau blanc ? Should be Qu'est-ce que…. Review collected by and hosted on G2.com.

CG
Caroline G.
Product documentation specialist
Small-Business (50 or fewer emp.)
"Almost there, but much more work needs to be done"
2.5/5
What do you like best about TextUnited?

The machine translations are generally good. Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

The browser is too slow, and you can't bulk change projects such as put on hold. You are not able to use TU to translate English (Gb) to English (USA) suitably using the terminology and machine translation. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Review for TextUnited."
5/5
What do you like best about TextUnited?

Ease of machine translation - it's speedy and addresses multiple types of documents (excel, PPT, word, etc). Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

I often come across a word count issue and projects are stalled due to it. We don't have a good sense of volume and when we'll need to use the software, so it's harder to predict and sometimes puts us in a jam. That's not a TextUnited issue though, just predictability and frequency of use on our end to be better prepared with the right level of account. Customer Service at TU is always helpful. Review collected by and hosted on G2.com.

Philip F.
PF
Philip F.
Personal- & Torspieler-Trainer, Musik-Lehrer, Forró-Botschafter
Small-Business (50 or fewer emp.)
"Great Translation Plugin with a brilliant future!"
3/5
What do you like best about TextUnited?

Super easy interface, front-end translating in several languages, easy machine translation! Super nice support team - they seem to care a lot about their individual customers! Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

It is not yet possible to translate content for logged-in users like courses. If that would be possible, it will be without a doubt the number 1! Review collected by and hosted on G2.com.

DS
Dara S.
Learning Operations Senior Specialist
Enterprise (> 1000 emp.)
"Great Translation Software and team!"
5/5
What do you like best about TextUnited?

Text United software is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

There is not much I can say I dislike about it. Review collected by and hosted on G2.com.

JS
Jari S.
Trainer
Enterprise (> 1000 emp.)
"Easy to use"
4/5
What do you like best about TextUnited?

All in one place from different people and easy to use Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

Could be nice to have a preview of the finished document. Review collected by and hosted on G2.com.

JM
Jeannette M.
Instructional Designer
Enterprise (> 1000 emp.)
"Excellent quality and turnaround time"
5/5
What do you like best about TextUnited?

Translation services and ease of use. They will take an export file from Storyline and quickly translate it according to our instructions. Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

There is nothing I dislike, except for this too long survey. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Text United review"
3.5/5
What do you like best about TextUnited?

Application has rich functionality and a good API to be used in integrations. Good service from customer success team. Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

Application is very slow. It takes a long time to view projects etc. Today it took me over 50 secs to load the first page which lists my projects. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"mostly good"
4/5
What do you like best about TextUnited?

translation memory, help to track older translation; also like add a term, help to unify names, etc. Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

Couldn't type Chinese well in the Safari browser is an often complaint from Mac users. Review collected by and hosted on G2.com.

Kristaps J.
KJ
Kristaps J.
Strategic Development Director
Small-Business (50 or fewer emp.)
"Great tool, great support"
4/5
What do you like best about TextUnited?

Customer service........................ Review collected by and hosted on G2.com.

What do you dislike about TextUnited?

I can feel that some things still need some work, but overall the price and functuality is great. Review collected by and hosted on G2.com.