---
title: Textual Reviews
meta_title: 'Textual Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Textual works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Textual Reviews
**Vendor:** Textual  
**Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)
## About Textual
The TL;DR of Mobile Commerce. Textual is pioneering SMS Commerce. The Textual platform allows clients to create Shoppable Text Messages with a few minutes out of their entire Product catalogue. Inbound and Outbound shopping experiences are created using text message. Proven use cases for Text to Buy aree: - Inventory Sales - CPG Product Reordering - Daily Deals The UX of purchasing products is all text based, and Customers instinctively respond to the native mobile experience, creating remarkable conversion rates for businesses.  Instead of tapping on small links to small mobile websites, Customers are able to purchase directly inside text messaging. Join our mission to eliminate the purchase funnel with a radically convenient (and native!) mobile shopping experience.






- [View Textual pricing details and edition comparison](https://www.g2.com/products/textual/reviews?open_modal_url=%2Fproducts%2Ftextual%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftextual%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A50%3A52+-0500&secure%5Bsession_id%5D=5690b893-9d90-42f9-bc7e-1aade788c403&secure%5Btoken%5D=ebf8f0a93f7fefb56d5ae7be669e3d5366c607bafa436b71419d59f0d6b8ce37&format=llm_user)

## Textual Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface
- Generative AI

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other
- Multi-Channel Marketing

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion
- Customer Service Analytics

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Customizable Fields
- API
- Real-Time Notifications
- Lead Nurturing
- Human Handover
- Lead Management
- Product Recommendations
- Customer Experience Management
- SMS Messaging
- Appointment Management
- Chat/Messaging
- Real-Time Monitoring
- Lead Distribution
- Campaign Segmentation
- Data Import/Export
- A/B Testing
- Real-Time Data
- Real-time Conversations
- Customizable Branding
- Lead Qualification
- Template Management
- Autoresponders
- Contact Database
- Customer Segmentation
- One-to-One Messaging
- Communication Management
- Campaign Management
- Activity Dashboard
- Lead Capture
- Appointment Scheduling
- Reporting & Statistics
- Event Triggered Actions
- Chatbot
- Group Messaging
- AI Copilot
- Customer Database
- Multi-Channel Communication
- Email Automation
- Surveys & Feedback
- CRM
- Engagement Tracking

## Top Textual Alternatives
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,244 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,385 reviews)