TextSMS4Dynamics is an innovative app that seamlessly integrates SMS with Microsoft Dynamics 365 CRM. This tool enables organizations to leverage the personalized marketing and sales capability of SMS within their Dynamics environment, improving personalized engagement, higher open rates, and quick response. CRM users can send and receive SMS messages, communicate promptly, send pictures or emojis during messaging, and automate messages based on actions made within CRM. It can be configured to work with any OOB or custom entities.