The best part is we can see when someone reads our message. Review collected by and hosted on G2.com.

It is sometimes difficult to locate old messages unless you put in the whole phone number. Review collected by and hosted on G2.com.

Everything is available GUI, I barely need to contact support. Once we got the service on it's feet it's been working really well, since everything is very easy to add to/ change. Review collected by and hosted on G2.com.

Could do with someone taking a look at the permissions page and re-labelling some of the fields, since it can be confusing what correlates to what. Review collected by and hosted on G2.com.

Format and ease of access

Response success - young people especially respond so much faster to an SMS than any other communication method.

Much quicker to type using a keyboard attached to a laptop, ipad etc than a small phone keypad.

Efficiently set up with lists, contacts, history etc Review collected by and hosted on G2.com.

There is nothing I dislike...it is one of the top resources within the Further Education based company I work for Review collected by and hosted on G2.com.

The system works so well with great customer service supprot Review collected by and hosted on G2.com.

There is nothing to dislike about this product. It would be nice to be able to speak to the team on the phone Review collected by and hosted on G2.com.

easy to use and provide a good overall service Review collected by and hosted on G2.com.

did not want to answer questions on Data protection with regards to data being stored outside of the UK and EU in the US which causes us a issue so we are looking at changing service to protect our data. Review collected by and hosted on G2.com.

TextMagic is a great tool and has transformed our business. It is so easy to use and has a lot of connections through Zapier. I've been able to connect it with ActiveCampaign, our marketing automation and email software, to automate follow-up text messages with leads generated from form submissions on landing pages. In addition, I'm able to set up multiple lists - which makes it so easy to send customized and personalized text messages. The interface is super intuitive and you're able to be up and running in under 5 minutes from sign up to sending! You can also import lists to get started since they've already opted into your marketing. Review collected by and hosted on G2.com.

My only issue so far with the software has been that I lost my custom number the first month due to a billing issue, because I didn't realize it charged monthly for the custom number. However, its a nominal fee (about $3 US) and was easy to get a new one and keep it going. Review collected by and hosted on G2.com.

I really like the contacts feature where all contacts are managed seamlessly. The History feature also gave us the possibility to track our actions as well as follow up with certain customers. Review collected by and hosted on G2.com.

Again, the pricing for international SMS. In my humble opinion, it is still relatively high when compared to local providers, who even offer free unlimited SMS for a fixed price. I believe that this option should be considered by TextMagic. Review collected by and hosted on G2.com.

The platform is pay per use and fits the bed of infrequent or low volume users well. It’s easy to use and has great features like group messaging. It’s also free to start and does not have a monthly fee. Review collected by and hosted on G2.com.

Incoming messages and calls can get pricey. Review collected by and hosted on G2.com.

Pricing is great - pretty easy to set up and use Review collected by and hosted on G2.com.

Get lots of spam calls through it from time to time Review collected by and hosted on G2.com.

A simple layout making it easy to use in a step by step format Review collected by and hosted on G2.com.

Can become costly rather quick when compiling a larger text to multiple contacts Review collected by and hosted on G2.com.