--- title: Textmagic Reviews meta\_title: 'Textmagic Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 128 reviews by the users' company size, role or industry to find out how Textmagic works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 128 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textmagic Reviews & Product Details Visit Website Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required. Business SMS Send bulk SMS campaigns, alerts, and reminders to opted-in contacts. Manage dedicated local numbers, toll-free numbers, 10DLC numbers, and Sender IDs. MMS is supported in the US and Canada, and automatic STOP opt-out handling keeps every send compliant. Automation flows Create follow-ups, drip campaigns, and automated sequences that run across SMS and email. Triggers fire on dates, keywords, contact actions, and real-time behavior, so the right message goes out at the right moment without manual intervention. Shared team inbox Manage replies from SMS, live chat, WhatsApp, Facebook Messenger, and Instagram in one shared inbox. Conversations are grouped by recipient with full history, notes, and assignments. Email campaigns Send operational and promotional email campaigns globally with a drag-and-drop builder, delivery tracking, and open and click reporting. Compliance and security SOC 2 Type II certified and GDPR compliant. Includes consent tracking, opt-out handling, 10DLC registration support, and toll-free verification. Teams across healthcare, real estate, construction, and ecommerce use Textmagic to reduce no-shows, speed up response times, and keep communication running without adding headcount. See for yourself with a free trial. No credit card required, full feature access from day one. * * * Product Website Textmagic Seller [TextMagic](https://www.g2.com/sellers/textmagic) Discussions [Textmagic Community](https://www.g2.com/products/textmagic/discuss) Languages Supported English Solution Type All-in-One Overview by Priit Vaikmaa (CEO of TextMagic (We are hiring!)) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/textmagic/pricing) ## Textmagic Integrations (3) What do users say about integrations? Verified by Textmagic [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Counterpoint ](https://www.g2.com/products/counterpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Rae C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rae C.") RC Rae C. Practice Manager Small-Business (50 or fewer emp.) 10/29/2025 "Effortless Communication, But Desktop App Needs Better Compatibility" 4/5 What do you like best about Textmagic? Typing texts by keyboard is so easy. The templates made our communications with patients smooth and speedy. The new email facility has made mailshots much more affordable. Review collected by and hosted on G2.com. What do you dislike about Textmagic? The desktop app won't work with our older iMacs. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? Our patient database doesn't send SMS and that is the quickest way to contact patients so Text Magic makes that so easy. When a practitioner is ill and we need to contact patients outside work hours, we can log into Text Magic offsite and contact patients efficiently. We also want to contact patients who have opted into email marketing and the cost of things like Mail Chimp was prohibitive but Text Magic emails are a price we can afford. Review collected by and hosted on G2.com. Show More Response from Alexa Lemzy of Textmagic [Editedit](https://www.g2.com/survey_responses/textmagic-review-11878582/official_response/edit) Thank you, Rae, for your feedback! We're pleased to hear that Textmagic helps your team communicate with patients quickly and affordably through SMS and email. We’d also like to clarify that Textmagic currently does not offer a desktop application. We recommend accessing Textmagic through our web app, which provides the full functionality of the platform. Thank you for being a valued customer and for sharing your experience with us! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sushil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushil M.") SM Sushil M. Assistant Manager - Operations Enterprise (\> 1000 emp.) 7/28/2025 "A Reliable SMS Marketing Tool with Great FeatureS" 3.5/5 What do you like best about Textmagic? I really like how simple and intuitive TextMagic is. Setting up SMS campaigns is quick, and the platform allows me to send messages to thousands of contacts with just a few clicks. The delivery rate is excellent, and I also appreciate the scheduling feature — it helps a lot when managing messages for different time zones. The mobile app is an added bonus for on-the-go use. Review collected by and hosted on G2.com. What do you dislike about Textmagic? The pricing could be a bit more flexible for smaller businesses or startups. While the pay-as-you-go model works, sometimes I wish there were more bundled plans for bulk usage. Also, the reporting tools, while helpful, could be a bit more detailed or visual in terms of analytics. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? TextMagic helps me stay connected with my customers in real time, especially for sending appointment reminders, promotional messages, and quick updates. It has improved customer engagement and reduced no-shows significantly. The speed and reliability of delivery give me peace of mind. Review collected by and hosted on G2.com. Show More Response from Ioana Sima of Textmagic [Editedit](https://www.g2.com/survey_responses/textmagic-review-11445208/official_response/edit) Thanks for your feedback. We're happy you find Textmagic easy and reliable. We understand pricing is a concern. Our monthly plans may offer better value for bulk messaging (you can find them in the Admin -\> Plans section). Also, new reporting tools are coming soon! Feel free to reach out to Textmagic Support for more help. Validated ReviewerIncentivizedSource: G2 invite CW Carrianne W. Parts Coordinator Small-Business (50 or fewer emp.) 10/29/2025 "Efficient Customer Communication with Time-Saving Templates" 4/5 What do you like best about Textmagic? Easy to get in touch with customers during the working day as not everyone is able to answer a phone call. You can save templates which saves a lot of time when messaging customers. Review collected by and hosted on G2.com. What do you dislike about Textmagic? There isn't any downsides to Textmagic for me as the user but some of my customers do mention it would be helpful if they could send pictures through. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? Saving time when giving customers updates on their job. Helps to get a hold of customers easier if they are busy. Lets the customer know when their vehicles are ready without having to call them and potentially interrupt their day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dani V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani V.") DV Dani V. Retail Assistant Small-Business (50 or fewer emp.) 9/23/2025 "Good but could use some work." 3.5/5 What do you like best about Textmagic? I like that it connects to our system and sends text messages for us. Review collected by and hosted on G2.com. What do you dislike about Textmagic? Sometimes after so many texts they just don't appear anymore, you have to type the last 4 of the number and it will pop up. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? The fact that we do not have to call all of our orders when they are done. Review collected by and hosted on G2.com. Show More Response from Alexa Lemzy of Textmagic [Editedit](https://www.g2.com/survey_responses/textmagic-review-11719546/official_response/edit) Thanks for your feedback! We’re glad Textmagic helps with your orders and appreciate you sharing the issue with texts not showing. If you run into issues again, please contact our support team so we can help. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 4/3/2025 "A good option so that you don’t have to give people your direct cell phone number" 4/5 What do you like best about Textmagic? I used it with the COVID Lockdowns while working at a school district. We had to interact more with parents and texting was nice but I didn’t want to give the parents my cell phone number. Review collected by and hosted on G2.com. What do you dislike about Textmagic? Don’t really have anything bad to say about it. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? As I say it allowed for me to text parents in a school district without actually giving them my cell phone number. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/13/2024 "Text magic has enabled our business to communicate with new leads and current clients." 3.5/5 What do you like best about Textmagic? We are all able to log in and see all the text corresponce with clients/leads Review collected by and hosted on G2.com. What do you dislike about Textmagic? It is super easy to have a a text go to unread as the function doesnt require a double click, only to have it be open and if you are still in the text on your desktop from the time before and theyu reply it will show as read, we occassionally miss texts Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? have cnetral contact with leads and clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Mid-Market (51-1000 emp.) 10/4/2024 "Easy to use and fast to set up" 4/5 What do you like best about Textmagic? Its easy to use and manage, and can be txt messaging and video calls used for bo Review collected by and hosted on G2.com. What do you dislike about Textmagic? Sometimes the link does not connect but you are still charged for Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? ease of use and connecting to customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 5/30/2024 "Easy to use" 4/5 What do you like best about Textmagic? I appreciate that I can have a text number to contact my clients through the computer that keeps a thread of the chat like a cell phone would. Review collected by and hosted on G2.com. What do you dislike about Textmagic? I would love if I could choose which number I am sending through so my clients could call the text number and reach me through my teams number. I also don't like that a longer text costs more - it feels a bit like early cell phones and we've grown past that. Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? Being able to contact clients to schedule who would otherwise not check email or answer the phone Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/4/2024 "Quick and efficient app to use" 4/5 What do you like best about Textmagic? Use it daily Texting heaps of people in a short amount of time, 2 way comms. Ease of Use, Number of Features. Review collected by and hosted on G2.com. What do you dislike about Textmagic? Can be cumbersum in changing things, setting up groups ect Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? I use it to advisetise shifts to a workforce of around 200 people Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite DB David B. Mid-Market (51-1000 emp.) 4/9/2024 "Affordable texting program that allows easy implementation on a corporate scale." 4/5 What do you like best about Textmagic? Cost and ease of use and ease of implementation Review collected by and hosted on G2.com. What do you dislike about Textmagic? Customer service based overseas so responces can be challenging Review collected by and hosted on G2.com. What problems is Textmagic solving and how is that benefiting you? Customers are more responsive to texts than emails or calls when scheduling delivery Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Textmagic? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Textmagic ](https://www.g2.com/products/textmagic/discussions/new) GU Guest User What is TextMagic used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-textmagic-used-for) GM Gerard Muyambi • Last activity almost 4 years ago will the notification feature of unreceived messages be worked on in the near future? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/will-the-notification-feature-of-unreceived-messages-be-worked-on-in-the-near-future) [ View all Discussions ](https://www.g2.com/products/textmagic/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/textmagic/pricing) Textmagic Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78157590672afd10e3d32913f02518ca/textedly.png "Product Avatar Image") Textedly 4.6/5(1,398) [ Compare Now ](https://www.g2.com/compare/textedly-vs-textmagic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f9c76e88f4ff9b703cc8f804e33bf87/simpletexting.jpg "Product Avatar Image") SimpleTexting 4.7/5(644) [ Compare Now ](https://www.g2.com/compare/simpletexting-vs-textmagic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a28e5c54882ddb1865f6e6c2184706e/ez-texting.png "Product Avatar Image") EZ Texting 4.5/5(744) [ Compare Now ](https://www.g2.com/compare/ez-texting-vs-textmagic) ##### ##### Textmagic Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Reporting Marketing Automation API Integration [ View More Features ](https://www.g2.com/products/textmagic/features) ## Top-Rated Alternatives [ ![Textedly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textedly") Textedly 4.6/5(1,398) ](https://www.g2.com/products/textedly/reviews) [ ![SimpleTexting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SimpleTexting") SimpleTexting 4.7/5(644) ](https://www.g2.com/products/simpletexting/reviews) [ ![EZ Texting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EZ Texting") EZ Texting 4.5/5(744) ](https://www.g2.com/products/ez-texting/reviews) [ View All Alternatives ](https://www.g2.com/products/textmagic/competitors/alternatives) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Email Marketing](https://www.g2.com/categories/email-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Email Marketing](https://www.g2.com/categories/email-marketing)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Phone Verification](https://www.g2.com/categories/phone-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most affordable transcription service for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-transcription-service-for-smbs)[Which insurance agency software has the most compliance-focused features and audit support for regulated environments?](https://www.g2.com/discussions/which-insurance-agency-software-has-the-most-compliance-focused-features-and-audit-support-for-regulated-environments)[Which scientific data management systems maintain data integrity and security in research environments for organisations evaluating solutions to improve reliability?](https://www.g2.com/discussions/which-scientific-data-management-systems-maintain-data-integrity-and-security-in-research-environments-for-organisations-evaluating-solutions-to-improve-reliability%20) [Best tools for integrating client portals into websites](https://www.g2.com/discussions/what-are-the-best-tools-for-integrating-client-portals-on-websites)[Which ecommerce platforms sync inventory in real time when sales spike during a peak campaign?](https://www.g2.com/discussions/which-ecommerce-platforms-sync-inventory-in-real-time-when-sales-spike-during-a-peak-campaign)[Pros and Cons Details](https://www.g2.com/products/textmagic/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)