I really like that Textline is super simple to use. Residents can reach out to us 24/7 through Textline, and we can respond back easily. It's just really simple. Review collected by and hosted on G2.com.

I mainly use it from the desktop, like, PC. Using it from the app on my phone is pretty difficult. There is no way to refresh. So I have to constantly close out and reopen the app to refresh. Review collected by and hosted on G2.com.

The ability to send announcements to all my contacts at once is a game-changer, making it so much easier to reach out and make sure they are up to date on things without having to go one-by-one. I also like that the support is so helpful and quick to respond when I have a question. Review collected by and hosted on G2.com.

We've had a few bumps in the road getting set up but ultimately those have been resolved. The only thing I dislike is that I cannot make calls from the same place I send texts from . Review collected by and hosted on G2.com.

I like that Textline is intuitive and easy to use, which simplifies our messaging process significantly. The ability to modify formatting or settings according to our needs is a great advantage, enhancing our workflow efficiency. Moreover, the fast and helpful customer service is highly appreciated, providing timely support whenever needed. I find it particularly beneficial that I can easily add contacts and efficiently manage our list, which makes communication with research participants smoother and more organized. The simplicity of the initial setup is another aspect I value greatly, as it eased our transition from Twilio to Textline. The application's effectiveness in connecting with underserved populations who lack access to emails or other technologies stands out, fulfilling our specific community engagement needs perfectly. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I find Textline easy to use and it's great for providing help to employees and for collective work. I'm happy because Textline is fast and reliable. The initial setup was very fast, reliable, and intuitive. Review collected by and hosted on G2.com.

Sometimes timing is off. I need the app to be available in more countries. Review collected by and hosted on G2.com.

I really appreciate the shortcuts feature in Textline, which significantly simplifies communication with both individual students and groups of students, making it very efficient. The platform's simplicity is another major advantage, as there isn’t much to learn before getting started. Despite its simplicity, it offers extensive capabilities like scheduling text messages, which I find extremely helpful. The ease and quick response of Textline’s customer support are commendable, especially when I needed assistance exporting shortcuts; they efficiently resolved this within thirty minutes. Additionally, my experience with the initial setup of Textline was quite straightforward and easy, enhancing its usability. Review collected by and hosted on G2.com.

I would like Textline to support using shortcuts for bulk text messages. Currently, shortcuts can only be used for individual student communication. It would be beneficial if these shortcuts could also be applied to a bulk text going out to multiple students. Review collected by and hosted on G2.com.

- Very easy to use

- SMS come and go with very little to no lag.

- Prompt customer support Review collected by and hosted on G2.com.

- We have done a migration of few of our numbers from Textline to Twilio as self hosted numbers. Even though the customer support was prompt, it would have been a lot better if we had an option to schedule the migrations for a particular date and time. Twilio had the proper scheduling system but Textline didn't. Review collected by and hosted on G2.com.

Textline enables instant and convenient communication that can happen anytime and anywhere, making it easier to stay connected without the need for calls or emails. Text programs provide a written record of conversations for future reference and allow automation of messages such as reminders or alerts, saving time and effort. They also make it simple to reach many people at once, which is useful for marketing or customer service, often at a lower cost than other methods. Plus, text messages generally have higher engagement rates since people tend to read and respond quickly, and texting works across almost all mobile devices, ensuring broad accessibility. Review collected by and hosted on G2.com.

Text messages often have character limits, which can make it difficult to convey detailed information. Without vocal tone or facial cues, messages can sometimes be misunderstood or feel impersonal. Review collected by and hosted on G2.com.

I love how Textline allows me to easily navigate between different regional views with every phone number available, which simplifies communication by preventing the need to isolate specific phone numbers. The versatility to send blasts or announcements is another great feature, enabling me to reach multiple people simultaneously with a single message, saving me time and improving efficiency. The capability to see all incoming messages at once, while also having the option to isolate between regions if necessary, offers great flexibility and control in managing communications. Review collected by and hosted on G2.com.

The ability to block someone from messaging us any further is kind of complicated. Review collected by and hosted on G2.com.

I love how many features Textline has. It has been incredibly helpful to have the ability to make mass announcements to our clients. Their Devleoper API is also very simple and effective and has made integrating our systems very easy. I 100% recommend Textline- it has been amazing! Review collected by and hosted on G2.com.

The only downside I've noticed is that sometimes, our messages don't go through. It's a major issue, but it doesn't happen very often, so I think it has more to do with our clients or our end rather than Textline's fault. Also, using the API to schedule messages only allows setting the scheduled time to the minute, so it is hard to get precision. Review collected by and hosted on G2.com.

I have been using Textline for about four years for my business, and I greatly appreciate how easy the initial setup process was. This ease of use made the transition into using the platform seamless. I love how Textline facilitates connecting with my customers effectively by notifying them weekly about deliveries and pickups, as well as when they should place or modify their orders. This feature significantly enhances my customer interaction and ensures smooth communication. Textline's affordability and straightforwardness are major aspects that would make me choose it again. Its combination of ease and affordability makes it a practical solution for my business needs. With a satisfaction level of 10 out of 10, I find Textline to be a service worthy of recommendation. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.