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Nikki L.

M

Small-Business (50 or fewer emp.)

12/20/2024

"Easy set up, even easier to use"

5/5

What do you like best about Textla?

Textla has made quick communication with our customers so easy. We are able to segment our lists and send with ease! Anytime we need assistance, their customer support is there to help out! The set up was also very simple. We use the program approximately once per month for quick updates. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I do wish Textla and our current CRM were integrated with each other to not have to upload contacts in order to communicate. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla is solving the problem of inefficient and time-consuming customer communication by providing a streamlined platform for sending quick and targeted messages. This enables us to connect with our customers in real time, ensuring they receive important updates, promotions, or service notifications without delay.

By using Textla, we can improve our customer engagement and satisfaction, as the tool ensures that our messages are delivered directly and promptly. It also allows us to manage communication effectively, whether we're reaching out to a large audience or focusing on personalized interactions. This not only saves us time but also helps us build stronger relationships with our customers by maintaining clear and consistent communication. Review collected by and hosted on G2.com.

JH

Julianna H.

Digital Operations Manager

Small-Business (50 or fewer emp.)

12/19/2024

"Amazing Software"

5/5

What do you like best about Textla?

Easy UI and responsive support team is what I like the best! Jake and Jeremy are awesome! Review collected by and hosted on G2.com.

What do you dislike about Textla?

So for some reason we've had people who opt-out or unsubscribe still recieve messages until we manually remove them ourselves. I'm not sure why, maybe they got changed to lead instead of unsubscribed, so I take the extra step to remove invalid/opted out numbers manually before each blast. I also don't like that I can't upload multiple .csv files at once to add new contacts. When I download Elementor contacts it downloads sometimes several .csv files as a zip. Not a huge deal but it would be nice to go through the contact upload process only one time instead of repeating. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

I'm a digital products & operations manager, I don't have the time or skillset to engineer an app in Twilio for marketing, nor could I train people on how to send out messages through twilio. Twilio was too complicated and confusing to me. Textla makes it so easy to send out and respond to sms blasts because of how straightforward the UI is. It was the only platform out there that had all these features I like. I also like that its JUST one subscription pricing tier and messages are billed through twilio. Other platforms had surprise fees and weird pricing tiers. Review collected by and hosted on G2.com.

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Steve R.

Area chair

Small-Business (50 or fewer emp.)

4/21/2025

"Great for non-profits or small businesses"

5/5

What do you like best about Textla?

Textla is extremely easy to get up and running and its low cost is perfect for non-profit organizations like ours! Review collected by and hosted on G2.com.

What do you dislike about Textla?

Well very easy to easy, some of the limitations on how you can upload CSV files regarding tags and groups add time to prep your data, but for the cost we can't complain. Review collected by and hosted on G2.com.

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Marco F.

CEO

Small-Business (50 or fewer emp.)

8/18/2025

"Good service and quick response"

5/5

What do you like best about Textla?

Great sms service for marketing. Easy to set up and deploy Review collected by and hosted on G2.com.

What do you dislike about Textla?

Nothing. Not sure why there is q word minimum for this Review collected by and hosted on G2.com.

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Art S.

Marketing Director

Small-Business (50 or fewer emp.)

6/27/2025

"I have been using them for over a year and it has been a game changer for our company"

5/5

What do you like best about Textla?

Great customer support. I like the ease of use and the people are wonderful. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I have never had any problems with Textla. Review collected by and hosted on G2.com.

SI

Sadakatul I.

Founder

Small-Business (50 or fewer emp.)

7/14/2025

"Amazing new upcoming software for sms marketing"

4.5/5

What do you like best about Textla?

The helpful team and customer support. Very responsive and helpful team, set me up with free credits to get started Review collected by and hosted on G2.com.

What do you dislike about Textla?

Nothing so far, team has been excellent and responsive Review collected by and hosted on G2.com.

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Todd S.

Owner - Candidate

Small-Business (50 or fewer emp.)

9/19/2025

"Textla - Great Platform"

5/5

What do you like best about Textla?

Ease of use, price, simple functions, reports, and customer service. Jeremy was great to work with. Review collected by and hosted on G2.com.

What do you dislike about Textla?

None that I have found to date. Looking forward to seeing the results. Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/21/2025

"Easy to Use - Just What We Needed"

5/5

What do you like best about Textla?

I chose Textla for its simplicity, ease of use, and its clear, transparent affordable pricing. We're a smaller business so Textla fits our needs perfectly, and does everything we need it to do. My favorite part was just how easy it was to learn how to use it and how easy it is to schedule texts, etc. Review collected by and hosted on G2.com.

What do you dislike about Textla?

Nothing so far! At present it meets all our needs. Perhaps the only thing left to be desire is the ability to text international phone numbers. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/21/2025

"Seamless onboarding and a sleek app."

4.5/5

What do you like best about Textla?

I really appreciate the app’s clean and simple design, which makes it easy to use. It functions exactly as expected and helps me stay focused on the task at hand. Unlike larger CRMs packed with unnecessary features, this tool is purpose-built for a specific job—and it does that job exceptionally well. I also value having a support team of real people based in the US; they are incredibly responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Textla?

There’s definitely room for improvement in the contact management features. While the current setup works well, a few refinements could enhance functionality and streamline the experience. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla simplifies SMS outreach without the hassle of managing multiple numbers and workflows. The clean UI keeps the focus on replied contacts, nothing more. I was up and running in just three days, and I appreciate how effortless the setup was. As business owners, we often just need straightforward functionality—and Textla delivers. Review collected by and hosted on G2.com.

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Alain S.

Chiropractic physician

Small-Business (50 or fewer emp.)

6/24/2025

"Textla is user friendly, simple and affordable!"

5/5

What do you like best about Textla?

I really appreciate that you can speak with a real person which is so rare these days! With the help of the agent, my phone numbers list was downloaded in no time and I was ready to send my texts right away... Review collected by and hosted on G2.com.

What do you dislike about Textla?

For me, there is no downsides of using Textla. Review collected by and hosted on G2.com.