Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"SMS Marketing Made Simple"
5/5
What do you like best about Textla?

Textla changed the way my team and I execute SMS campaigns. From jump, the platform is simple and straightforward, making it easy for us to load our contacts and start sending messages. We've used the platform ourselves and have shared it with clients, who've seen great results across a variety of industries. If you're looking for an SMS platform that is all functionality, no fluff, Textla is the way to go. Review collected by and hosted on G2.com.

What do you dislike about Textla?

We've had zero complaints using Textla up to this point. Review collected by and hosted on G2.com.

Tyler H.
TH
Tyler H.
Small-Business (50 or fewer emp.)
"Great Software and Even Better Service."
5/5
What do you like best about Textla?

Oh I love the software. It's an innovative idea that solve the problem that I've had for multiple years but I'm even more impressed by the service and their knowledge the team is not only knowledgeable about their product, but they were very knowledgeable about their integrations and the product that connect to it and how it functions.

They have been insanely generous in helping me troubleshoot and configure things for better delivery. They went out of pay to teach me, and to give extra effort and understand my business model, and help me to succeed. Review collected by and hosted on G2.com.

What do you dislike about Textla?

There isn't a lot to dislike about textla. I am going to be frank about it. The team is super responsive, which is the most important. The product is very thorough and they do a really good job of explaining their product roadmap to their customers, therefore, really setting clear expectations on what and when I can expect things.

Vic with any start up they cannot solve all the problems all the time on the first day of course if there is anything I could say it would be there are always more features that I want but they already offer more features than anyone else in the space if they even have a computer in the space at all anyways.

I've had a good conference with their product team and their CEO and they have explain to me their goals and offered me solutions to work better with my parameters and goals also Review collected by and hosted on G2.com.

Mark D.
MD
Mark D.
Mortgage Producing Sales Manager
Enterprise (> 1000 emp.)
"Works great"
5/5
What do you like best about Textla?

Best customer service. Reasonably priced Review collected by and hosted on G2.com.

What do you dislike about Textla?

Great company they've been great to work with and very reasonably priced Review collected by and hosted on G2.com.

Faizan K.
FK
Faizan K.
Web designer and Graphic Designer
Small-Business (50 or fewer emp.)
"Cost effective with massive ROI"
5/5
What do you like best about Textla?

We mainly use Textla for our company’s marketing campaigns. We love their scheduling feature, because we can get the entire month’s SMS campaigns set up on a 1 hour zoom call at the beginning of the month. Once we finalize on copy & promotions for the month, they get scheduled in Textla & run automatically when their scheduled send date hits. It’s saved us soooo much time and we have seen a massive boost in engagement with our customers since launching our SMS marketing. Review collected by and hosted on G2.com.

What do you dislike about Textla?

Nothing major, just a few improvements for larger teams would be nice. We’ve spoken with their product team about our needs and are looking forward to the release of their new teams experience soon! Review collected by and hosted on G2.com.

Verified User in Law Practice
IL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy to Use, all in one Texting platform"
5/5
What do you like best about Textla?

What is most helpful is how easy textla is to use, When i train my partners how to send out texts after I set it up it truly was a great experience Review collected by and hosted on G2.com.

What do you dislike about Textla?

The downside is that sometimes i dont get up to date problems that Textla has an sms problem. Review collected by and hosted on G2.com.

Prachi S.
PS
Prachi S.
Business Development Executive
Small-Business (50 or fewer emp.)
"Textla is Synonymous with Incredible Support"
5/5
What do you like best about Textla?

We weren’t getting the support we needed from our previous SMS provider. We were treated as just another customer and often ignored or forced to go through a bot to get the answers we needed. Textla provides the human touch we need and we LOVE Jake from their team. I wish every company provided the dedicated level of support that Textla does! Review collected by and hosted on G2.com.

What do you dislike about Textla?

Didn’t realize there was a charge per text with Textla initially. It’s minimal (less than $0.01 per text) but we were surprised by it nonetheless. Review collected by and hosted on G2.com.

Ana Mariel O.
AO
Ana Mariel O.
Sales and Marketing Coordinator
Small-Business (50 or fewer emp.)
"Saving Techie"
5/5
What do you like best about Textla?

• got set up in under 15 minutes

• love how easy it is to create and send text campaigns

• uploading my contacts was easy - just used a CSV to drag and drop

• Love how I can organize my contact list in multiple ways - i.e. separating customers from prospects

• The ability to automatically personalize text campaigns with my recipient's first name is big

• Huge fan of Textla support. Always fast to respond and helpful

• Better cost savings than any other texting platform on the market, hands down

• User interface was straightforward and took no time to understand

• 1:1 messaging with prospects is a cool feature

• Deliverability analytics are awesome and something other platforms don't offer

• Company is very transparent in pricing, capabilities, etc

• No hidden fees or upcharges

• The campaign scheduling feature is great, just set it and forget it. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I like everything about Textla. Unlike any other company they are saving my money so much Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Textla is all you need"
5/5
What do you like best about Textla?

Textla is really money saving and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Textla?

It is only for USA or Canada but not other countries. I suggest to get something for UK and Australia too Review collected by and hosted on G2.com.

Tom H.
TH
Tom H.
Board Member
Small-Business (50 or fewer emp.)
"Exactly what we needed"
5/5
What do you like best about Textla?

As a small business, we do not have the resources to hire a dev team to build a whole set of Twillio integrations. However, we truly understand the value of creating a direct relationship with our customers - many of whom don't or barely check their e-mails. Textla opened up a world of possibilities for us that seemed out of reach. The feature set is exactly what we needed. Their new no-code platform is very thoughtful put together very and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Textla?

Their customer support team cares too much... No real downsides to be honest with you... Review collected by and hosted on G2.com.

Lexanna C.
LC
Lexanna C.
Dealer at Container One
Small-Business (50 or fewer emp.)
"Couldn't do it without Textla"
5/5
What do you like best about Textla?

I love that Textla is constantly doing things to improve the function of this program. They are improving constantly. Also like they are a quick chat button away to help me with any problems I might be having. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I wish there was a mobile app for textla Review collected by and hosted on G2.com.