Ariel N.
AN
Ariel N.
Mid-Market (51-1000 emp.)
"Seamlessly Enhances Productivity Across Platforms"
5/5
What do you like best about TextExpander?

I use TextExpander for email communication on a daily basis. I love that it works across all platforms, making snippets helpful in all areas of my work that require writing, from naming files to sending emails. The initial setup was super easy! Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I don't like that in Microsoft Outlook in the browser, the snippet comes out as just the abbreviation hyperlinked instead of changing to the link title. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Ariel. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

Marley M.
MM
Marley M.
Sales Development Representative
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Instant, Accurate Insights Delivered Every Time"
5/5
What do you like best about TextExpander?

the instant delivery of information that is always accurate and useful Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I think that the platform could be more streamlined for better use Review collected by and hosted on G2.com.

MM
Michiko M.
"Streamlines Client Communication with Ease"
4/5
What do you like best about TextExpander?

I use TextExpander in my tax and accounting work to quickly insert standard paragraphs into client emails, especially for due diligence and document requests. I like how simple it is to quickly insert standardized text. Once my snippets are set up, they are always available when I need them. Snippets allow me to quickly reuse well-crafted language without having to rewrite it each time. I find it most beneficial that snippets are easy to set up and can be inserted quickly. It was easy and straightforward to set up. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

I don’t have any major dislikes. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your productivity, Michiko. Thanks for your review!

Bonnie A.
BA
Bonnie A.
"Effortless Efficiency in Customer Success"
5/5
What do you like best about TextExpander?

I love how easy it is to set up and organize TextExpander. It helps me streamline my work by creating shortcuts for anything I type more than three times, whether it's contract terms, client emails, or notes structure. I like that TextExpander helps me stay consistent across all the systems we use. It also matches the default text of a system, which is something I find particularly useful. Overall, TextExpander brings real efficiency to my day-to-day tasks in Customer Success. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Formatting into other systems. If I use a TextExpander in Slack or in an email, I want it formatted clearly like how I've built the shortcut in TextExpander. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Bonnie. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

CL
Clark L.
"Elevates Productivity, A Must for Office Teams"
4.5/5
What do you like best about TextExpander?

I love how TextExpander makes filling out forms and repetitive typing much easier, and it has significantly increased my productivity. I appreciate that I can create instant email drafts, which allows me to focus on more important tasks. It's an essential investment that pays for itself and is highly recommended if you're managing a team. I like the simple creation of prompts for each draft, and once the initial setup is complete, it works amazingly. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Please include AI! Provide draft suggestions for email drafts and create options for inserts simplified for non-advanced users. It required a lot of time creating drafts initially but worked amazing once completed. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Clark. We've also passed along your feedback to our team. Please reach out to support@textexpander.com if any questions come up.

KS
Kris S.
Support Advisor
Enterprise (> 1000 emp.)
"Streamlines Repetitive Tasks, Needs Better Snippet Management"
4.5/5
What do you like best about TextExpander?

I use TextExpander for expanding notes and emails, which helps with speed and reduces repetitive typing. I like the analytics feature, even though I never cared about it before, now I check it regularly. The initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Building a snippet gallery can be overwhelming. There's no starter library, and the search and filtering are weak. Also, there are no AI suggestions. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your productivity, Kris. Thanks for your review!

We have some helpful Snippet Templates for multiple industries that can serve as a "starter library." You can check those out at the link below. You can also browse through Public Snippet Groups created by other users and add those to your TextExpander Snippet library as well. As for AI Suggestions, keep your eyes out for an announcement soon!

See how TextExpander improved
Esther L. W.
EW
Esther L. W.
owner of the business
Small-Business (50 or fewer emp.)
"Easy to Use, Saves Typing Time, and Great Support"
5/5
What do you like best about TextExpander?

easy to use... very very useful. saves so much time in typing. Pricing is good. Fits all applications on Mac. Great support team. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

nothing. it doesn't lack anything I need. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We appreciate you taking the time to leave us a review, Esther! It's great to know that TextExpander is enhancing your productivity and efficiency.

Vincent B.
VB
Vincent B.
President & CEO
"Time-Saving with Flawless Snippet Management"
5/5
What do you like best about TextExpander?

I love how TextExpander saves me from having to type repetitive content and client names, ensuring continuity in messaging and saving me time. It just makes sense; creating snippets is seamless and ready to use immediately without clicking save. TextExpander hardly ever glitches or makes mistakes, which is great for reliability. You can create new snippets easily by clicking the + sign, and it doesn't crash or eat up system resources. I enjoy using snippets within snippets, and how cool is that? The initial setup was extremely easy, which made it even better. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Occasionally I will type a shortcut for a snippet and it won't load. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We appreciate you taking the time to leave us a review, Vincent! It's great to know that TextExpander is enhancing your productivity and efficiency.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Intuitive tool you will never cancel anymore once using"
5/5
What do you like best about TextExpander?

It is very intuitive and helps to build on from a few snippets to an entire library Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

The amount of time spent on installing teams and starting with the entire business Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

We're thrilled that TextExpander is helping you save time and boost your team's productivity. Thanks for your review!

LC
Laurel C.
"Effortless Email Templates, Minor Hiccups"
5/5
What do you like best about TextExpander?

I use TextExpander mostly for email templates and it saves me immense time on drafting emails from scratch or copy-pasting templates from a Word doc. I love the ease of use and the time it saves me. After using it at a previous company where they paid for our subscription, I now pay for it myself at my new company because I can't be without it! The initial setup was very easy; it took me about 5 minutes to register and install the app. Review collected by and hosted on G2.com.

What do you dislike about TextExpander?

Sometimes I have to open the app for my shortcuts to work. If I log into my computer without bringing up the app, I can sometimes type in my prompts, and nothing happens. Review collected by and hosted on G2.com.

Response from Amy Schwartz of TextExpander

Thanks so much for leaving a review! We're pleased to hear TextExpander is improving your productivity and saving you time, Laurel.