As a new manager for a luxury community in Montecito, I needed a reliable way to reach every homeowner fast — the service and the team behind it — especially Hailey. Review collected by and hosted on G2.com.

I was researching other texting services and I decided to go with Textedly. I have no complaints. Review collected by and hosted on G2.com.

The workflow is simple. It's easy to add contacts, send to a specific list, and keep up with the replies. I also appreciate the roll-over credits that come in handy during peak times. Review collected by and hosted on G2.com.

We only have one number, and only send to one list. It would make it a little more convenient if it defaulted to those selections.

The Two Factor Authentication sometimes does not work, making it difficult to sign in from a mobile device. Review collected by and hosted on G2.com.

I find Textedly to be incredibly useful for staying in touch with customers because it provides easy, quick access to them. I really like the customer service and ease of use. I had a minor issue earlier today, and Paige, the representative, was terrific and solved the problem in less than 5 minutes. The interface is succinct and user-friendly. The initial setup was simple, allowing me to upload our contacts and get started immediately. Review collected by and hosted on G2.com.

I solved the only problem I had with the software today. I did not like the 2-factor authorization via email. It was an unnecessary step. Review collected by and hosted on G2.com.

I like Textedly's ease of use from a user perspective. The reporting is very easy to get and not difficult to understand. Our employees find the platform very easy in terms of receiving messages. I appreciate the communication opportunity it provides, which is the modern way most of our employees prefer, compared to older methods like email. The platform allows me to attach pictures for recognition or send direct messages, which is very handy. Also, the initial setup was very easy with no issues, making the transition smooth. Review collected by and hosted on G2.com.

The one thing that I will only suggest is that the cost per user is pretty steep. You know, so I would sometimes like to have a couple more users on my account. But I think that having additional the cost for an additional user is a little high. Review collected by and hosted on G2.com.

Easy to use in every way! I like how you can immediately add contacts and how there is multiple checks in place when it comes to grammer. You can customize the messages or save prewritten messages for easy templates in the future. Review collected by and hosted on G2.com.

Sometimes the Textedly messag numbers you have left dont update quickly when you purchase more in the moment. But they have fixed that and given me more messages when I have told them about the problem. Review collected by and hosted on G2.com.

I like how easy it is to send messages. The staff is quick at responding when I need help. Very user friendly platform. I like the scheduling feature so I can make sure my texts go out at a certain time. Review collected by and hosted on G2.com.

The only thing I dislike is the membership options. We only need to send out texts every so often so I would like a membership option where I can just buy texts as needed and not be locked into a contract. Review collected by and hosted on G2.com.

I use Textedly to contact customers directly about marketing campaigns and updates for my small business. Textedly provides a direct contact to customers without having to solely rely on social media, and it adds a level of exclusivity because customers have to opt in. I love that it is easy to use and that it scales with my business as our customer base grows. I also like how easy it is to integrate my client list. It would be very tedious to enter each contact individually, so I love that I can just upload my list and Textedly updates it for me, including any overlapping contacts. Review collected by and hosted on G2.com.

It would be nice to be able to purchase texts in smaller batches than 500, as my company is still small and growing. I also wish that there was an app I could use from my phone to contact customers so I didn't have to log in to Textedly from a desktop just to respond back to customers. Review collected by and hosted on G2.com.

Easy to use, Keywords help keep lists separated Review collected by and hosted on G2.com.

Hard to get a local number - had to jump through multiple hoops Review collected by and hosted on G2.com.

It has most of the functions that I've needed when texting clients. Review collected by and hosted on G2.com.

I wish there were a way to more easily track conversations. I text a lot of clients at once and have back and forth discussions with a small number of them. It would be nice to flag conversations or receive notifications for communications from a selected few so I can track more easily. Review collected by and hosted on G2.com.

I really appreciate the ease of use that Textedly provides. It allows me to send flyers and pictures effectively, which is incredibly helpful. I also like that we can create different groups, like 'all staff' and 'field staff', and choose individual recipients for our communication. It's a fast, low-effort way to reach out to our staff quickly, especially since not everyone has email. Review collected by and hosted on G2.com.

Nothing to dislike, although I would like to be able to send short videos in the texts. Review collected by and hosted on G2.com.