--- title: Textedly Reviews meta\_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1398 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1398 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Textedly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. [(336 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787281&qs=pros-and-cons#reviews) Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. [(323 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1782017&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. [(257 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787261&qs=pros-and-cons#reviews) Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. [(141 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1788215&qs=pros-and-cons#reviews) Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. [(134 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787982&qs=pros-and-cons#reviews) Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. [(93 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784767&qs=pros-and-cons#reviews) Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. [(79 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784288&qs=pros-and-cons#reviews) Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. [(58 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784433&qs=pros-and-cons#reviews) Users find the **learning curve challenging** with setup and initial processes being complex and unclear. [(57 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787934&qs=pros-and-cons#reviews) Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. [(52 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1786225&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Textedly ##### 1. Customer Support Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. [ See 336 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787281&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I was having difficulty sending out a text campaign." What do you like about Textedly? The ease of use and amount of time I can save sending out text campaigns so I can focus on my business. I also like the customer support. Lastly, the ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you like about Textedly? I like the ability to sign on in one place and handle everything by computer. The easy computer access and fairly simple interface allow us to quickly ##### 2. Ease of Use Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. [ See 323 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1782017&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I was having difficulty sending out a text campaign." What do you like about Textedly? The ease of use and amount of time I can save sending out text campaigns so I can focus on my business. I also like the customer support. Lastly, the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Friendly & timely customer service" What do you like about Textedly? Many options to pick from and ease in using them. Friendly customer service ##### 3. Helpful Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. [ See 257 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787261&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse R.") JR Jesse R. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Mass Communication with Room for Improvement" What do you like about Textedly? I like that Textedly's interface is relatively easy to use. It allows me to see how the message is going to be displayed before it's sent, making comm KJ Kathi J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Communication Boost for Schools" What do you like about Textedly? I like the simplicity of use with Textedly, as it allows me to message between groups and individuals effortlessly. I find it helpful to track and mon ##### 4. Communication Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. [ See 141 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1788215&qs=pros-and-cons#reviews) See Related User Reviews KJ Kathi J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Communication Boost for Schools" What do you like about Textedly? I like the simplicity of use with Textedly, as it allows me to message between groups and individuals effortlessly. I find it helpful to track and mon ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficiency Booster for Seasonal Business" What do you like about Textedly? I like that Textedly is easy to use because I can access it from my computer, phone, and iPad, which cuts my workload down considerably. It saves me a ##### 5. Text Messaging Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. [ See 134 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787982&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you like about Textedly? I like the ability to sign on in one place and handle everything by computer. The easy computer access and fairly simple interface allow us to quickly ![Advanced Chiropractic a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Advanced Chiropractic a.") AA Advanced Chiropractic a. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Appointment Reminders with Easy Setup" What do you like about Textedly? I use Textedly to remind patients of their appointments, and it saves me so much time. I don't have to call every patient personally and wait for thei ### 5 Cons or Disadvantages of Textedly ##### 1. Expensive Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. [ See 93 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784767&qs=pros-and-cons#reviews) See Related User Reviews ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.") RR Robert R. Small-Business (50 or fewer emp.) 5.0/5 "Useful advertising" What do you dislike about Textedly? Cost is increasing and sometimes the cellular networks can cause difficulty using Textedly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficiency Booster for Seasonal Business" What do you dislike about Textedly? I wish there was an actual app that I could open up on my phone or my tablet. As it is now, I do have to go access the website to answer any text comi ##### 2. Missing Features Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. [ See 79 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784288&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Friendly & timely customer service" What do you dislike about Textedly? Receipts do not have enough information on them, more detail would be great. ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you dislike about Textedly? The ability to have multiple users is sometimes an issue. Although there are 'teammates', it is not the same as having another user when the main pers ##### 3. SMS Issues Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. [ See 58 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784433&qs=pros-and-cons#reviews) See Related User Reviews ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.") RR Robert R. Small-Business (50 or fewer emp.) 5.0/5 "Useful advertising" What do you dislike about Textedly? Cost is increasing and sometimes the cellular networks can cause difficulty using Textedly ![Corey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey K.") CK Corey K. Mid-Market (51-1000 emp.) 4.5/5 "Fast, Easy-to-Use Messaging That Keeps Communication Moving" What do you dislike about Textedly? Sometimes some messages wouldnt go through so I had to resend again. ##### 4. Learning Curve Users find the **learning curve challenging** with setup and initial processes being complex and unclear. [ See 57 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787934&qs=pros-and-cons#reviews) See Related User Reviews ![Risa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Risa L.") RL Risa L. Mid-Market (51-1000 emp.) 4.0/5 "Time-Saving with Easy Mass Texts" What do you dislike about Textedly? I don't really understand the 'Keywords' feature, and there's not a clear explanation provided for it. SB Sepi B. 2.5/5 "Ease of Use Marred by Import Challenges" What do you dislike about Textedly? Setting up the numbers and address book and the import feature is not easy. And also trying to use it for more than one more is hard to navigate. It's ##### 5. Limited Texting Features Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. [ See 52 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1786225&qs=pros-and-cons#reviews) See Related User Reviews ![Advanced Chiropractic a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Advanced Chiropractic a.") AA Advanced Chiropractic a. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Appointment Reminders with Easy Setup" What do you dislike about Textedly? I wish that it had a place I could store my text list instead of having to maintain an Excel sheet and import a new list every time I have to add or r ![Corey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey K.") CK Corey K. Mid-Market (51-1000 emp.) 4.5/5 "Fast, Easy-to-Use Messaging That Keeps Communication Moving" What do you dislike about Textedly? Sometimes some messages wouldnt go through so I had to resend again. ![Manager E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manager E.") ME Manager E. General Manager Small-Business (50 or fewer emp.) 7/15/2026 "Reliable, Fast Homeowner Communication—Outstanding Team Support" 5/5 What do you like best about Textedly? As a new manager for a luxury community in Montecito, I needed a reliable way to reach every homeowner fast — the service and the team behind it — especially Hailey. Review collected by and hosted on G2.com. What do you dislike about Textedly? I was researching other texting services and I decided to go with Textedly. I have no complaints. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Being able to reach homeowners during an emergency quickly. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-13113881/official_response/edit) Hi there! We're thrilled to hear that Textedly has been able to provide reliable and fast communication for your luxury community in Montecito. We'll be sure to pass along your kind words to Hailey and the rest of our team. Thank you for choosing Textedly! Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kevin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin N.") KN Kevin N. Web Designer and Information Architect Enterprise (\> 1000 emp.) 4/17/2026 "Great Tool for Internal Communications." 5/5 What do you like best about Textedly? The workflow is simple. It's easy to add contacts, send to a specific list, and keep up with the replies. I also appreciate the roll-over credits that come in handy during peak times. Review collected by and hosted on G2.com. What do you dislike about Textedly? We only have one number, and only send to one list. It would make it a little more convenient if it defaulted to those selections. The Two Factor Authentication sometimes does not work, making it difficult to sign in from a mobile device. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? It allows us to push information to our sales force at a moment's notice and give them access to resources to increase transactions quickly. Review collected by and hosted on G2.com. Show More Response from Ally Archer of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12646522/official_response/edit) We're glad to hear that you find Textedly's workflow simple and appreciate the roll-over credits. We understand your feedback about defaulting to one number and list, as well as the issue with Two Factor Authentication. We fixed the 2FA this morning actually so login is easier now! Best, Ally Current UserValidated ReviewerIncentivizedSource: Seller invite ![Edward B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward B.") EB Edward B. Small-Business (50 or fewer emp.) 4/17/2026 "Effortless Customer Connections, Amazing Support" 5/5 What do you like best about Textedly? I find Textedly to be incredibly useful for staying in touch with customers because it provides easy, quick access to them. I really like the customer service and ease of use. I had a minor issue earlier today, and Paige, the representative, was terrific and solved the problem in less than 5 minutes. The interface is succinct and user-friendly. The initial setup was simple, allowing me to upload our contacts and get started immediately. Review collected by and hosted on G2.com. What do you dislike about Textedly? I solved the only problem I had with the software today. I did not like the 2-factor authorization via email. It was an unnecessary step. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly for easy, quick access to our customers. Its customer service and user-friendly interface simplify staying connected. The setup was simple; uploading contacts and starting was immediate. Representatives like Paige make solving issues fast, boosting reliability. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12646410/official_response/edit) Hi Edward, We're thrilled to hear that you find Textedly incredibly useful for staying in touch with your customers! We're glad to hear that Paige was able to provide you with terrific customer service and solve your issue quickly. Best, Emily Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/3/2026 "User-Friendly Messaging with High Costs" 5/5 What do you like best about Textedly? I like Textedly's ease of use from a user perspective. The reporting is very easy to get and not difficult to understand. Our employees find the platform very easy in terms of receiving messages. I appreciate the communication opportunity it provides, which is the modern way most of our employees prefer, compared to older methods like email. The platform allows me to attach pictures for recognition or send direct messages, which is very handy. Also, the initial setup was very easy with no issues, making the transition smooth. Review collected by and hosted on G2.com. What do you dislike about Textedly? The one thing that I will only suggest is that the cost per user is pretty steep. You know, so I would sometimes like to have a couple more users on my account. But I think that having additional the cost for an additional user is a little high. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly to notify employees of changes and communicate across our team in the US. It's easy to use, simplifies reporting, and allows sending pictures and direct messages. Most employees prefer it to email for its modern communication style. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12915333/official_response/edit) Hi there, Thank you for sharing your positive experience with Textedly. We're pleased to hear that the platform has made communication and reporting easier for you and your team. Thank you for your feedback! Best, Emily Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 6/30/2026 "Effortless Messaging: Instant Contacts, Grammar Checks & Responsive Support" 5/5 What do you like best about Textedly? Easy to use in every way! I like how you can immediately add contacts and how there is multiple checks in place when it comes to grammer. You can customize the messages or save prewritten messages for easy templates in the future. Review collected by and hosted on G2.com. What do you dislike about Textedly? Sometimes the Textedly messag numbers you have left dont update quickly when you purchase more in the moment. But they have fixed that and given me more messages when I have told them about the problem. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? It is giving me time back in sending bulk reminders on a computer instead of on the phone individual text messages. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-13050340/official_response/edit) Hi there, Thank you for your positive feedback! We're happy to hear that you find Textedly easy to use and appreciate the grammar checks and message customization features. We apologize for the issue with the message numbers not updating quickly, but we're glad our support team was able to resolve this for you. Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/30/2026 "Effortless Messaging with Responsive Support and Reliable Scheduling" 4.5/5 What do you like best about Textedly? I like how easy it is to send messages. The staff is quick at responding when I need help. Very user friendly platform. I like the scheduling feature so I can make sure my texts go out at a certain time. Review collected by and hosted on G2.com. What do you dislike about Textedly? The only thing I dislike is the membership options. We only need to send out texts every so often so I would like a membership option where I can just buy texts as needed and not be locked into a contract. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Reaching our contacts in one quick reach out. Helps us get better turnout at events! Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-13050918/official_response/edit) Hi there, We're thrilled to hear that you find Textedly user-friendly and that our scheduling feature is helpful for your needs. We appreciate your feedback and thank you for choosing Textedly! Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kennedy K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kennedy K.") KK Kennedy K. Small-Business (50 or fewer emp.) 3/13/2026 "Easy Integration, Perfect for Growing Businesses" 4/5 What do you like best about Textedly? I use Textedly to contact customers directly about marketing campaigns and updates for my small business. Textedly provides a direct contact to customers without having to solely rely on social media, and it adds a level of exclusivity because customers have to opt in. I love that it is easy to use and that it scales with my business as our customer base grows. I also like how easy it is to integrate my client list. It would be very tedious to enter each contact individually, so I love that I can just upload my list and Textedly updates it for me, including any overlapping contacts. Review collected by and hosted on G2.com. What do you dislike about Textedly? It would be nice to be able to purchase texts in smaller batches than 500, as my company is still small and growing. I also wish that there was an app I could use from my phone to contact customers so I didn't have to log in to Textedly from a desktop just to respond back to customers. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly to contact customers directly and it solves the problem of relying on social media, plus it's easy to upload my client list, making updates effortless. It scales with my business growth and allows direct, exclusive contact as customers have to opt in. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12478954/official_response/edit) Hi Kennedy, We're glad to hear that Textedly is helping you reach your customers directly and easily integrate your client list. We appreciate your feedback about purchasing smaller text batches and using an app from your phone, and we plan on adding a mobile app very shortly! Thank you for being a valued customer. Best, Emily Validated ReviewerIncentivizedSource: Organic RC Robyn C. President Small-Business (50 or fewer emp.) 7/29/2026 "Easy to Use, Keywords Keep Lists Organized" 4.5/5 What do you like best about Textedly? Easy to use, Keywords help keep lists separated Review collected by and hosted on G2.com. What do you dislike about Textedly? Hard to get a local number - had to jump through multiple hoops Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? We have issues with our exhibitors receiving emails. Texting a back up message helps them get the pertinent info Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-13184467/official_response/edit) Hi Robyn, It's great to hear that Textedly is helping you solve issues with exhibitors receiving emails and that texting has been a beneficial backup communication method for you. Thank you for choosing Textedly! Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 6/22/2026 "Would Recommend based on easy usage" 4/5 What do you like best about Textedly? It has most of the functions that I've needed when texting clients. Review collected by and hosted on G2.com. What do you dislike about Textedly? I wish there were a way to more easily track conversations. I text a lot of clients at once and have back and forth discussions with a small number of them. It would be nice to flag conversations or receive notifications for communications from a selected few so I can track more easily. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? They helped to solve the "Reply All" issue. The feature wasn't working properly, so I alerted the Textedly team to let them know. They were able to fix it. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12993384/official_response/edit) Hi there, Thank you for your feedback! We're glad to hear that Textedly has been helpful for your client communication. We appreciate your suggestion for easier conversation tracking and will definitely take it into consideration for future improvements. Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") AE Verified User in Environmental Services Mid-Market (51-1000 emp.) 2/5/2026 "Effortless Team Communication Solution" 5/5 What do you like best about Textedly? I really appreciate the ease of use that Textedly provides. It allows me to send flyers and pictures effectively, which is incredibly helpful. I also like that we can create different groups, like 'all staff' and 'field staff', and choose individual recipients for our communication. It's a fast, low-effort way to reach out to our staff quickly, especially since not everyone has email. Review collected by and hosted on G2.com. What do you dislike about Textedly? Nothing to dislike, although I would like to be able to send short videos in the texts. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Textedly is a fast and low-effort way to communicate with our field staff, especially since not everyone has email. I love its ease of use, the ability to send flyers and pictures, and creating different groups like 'all staff' or 'field staff.' Review collected by and hosted on G2.com. Show More Response from Ally Archer of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12314966/official_response/edit) We're thrilled to hear that Textedly has been so helpful in reaching your staff quickly and effectively. We appreciate your feedback about the desire to send short videos and will definitely take that into consideration for future updates. 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