--- title: Textedly Reviews meta\_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1398 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1398 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Textedly Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. [(336 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787281&qs=pros-and-cons#reviews) Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. [(323 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1782017&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. [(257 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787261&qs=pros-and-cons#reviews) Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. [(141 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1788215&qs=pros-and-cons#reviews) Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. [(134 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787982&qs=pros-and-cons#reviews) Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. [(93 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784767&qs=pros-and-cons#reviews) Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. [(79 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784288&qs=pros-and-cons#reviews) Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. [(58 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784433&qs=pros-and-cons#reviews) Users find the **learning curve challenging** with setup and initial processes being complex and unclear. [(57 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787934&qs=pros-and-cons#reviews) Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. [(52 mentions)](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1786225&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Textedly ##### 1. Customer Support Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. [ See 336 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787281&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I was having difficulty sending out a text campaign." What do you like about Textedly? The ease of use and amount of time I can save sending out text campaigns so I can focus on my business. I also like the customer support. Lastly, the ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you like about Textedly? I like the ability to sign on in one place and handle everything by computer. The easy computer access and fairly simple interface allow us to quickly ##### 2. Ease of Use Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. [ See 323 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1782017&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "I was having difficulty sending out a text campaign." What do you like about Textedly? The ease of use and amount of time I can save sending out text campaigns so I can focus on my business. I also like the customer support. Lastly, the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Friendly & timely customer service" What do you like about Textedly? Many options to pick from and ease in using them. Friendly customer service ##### 3. Helpful Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. [ See 257 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787261&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse R.") JR Jesse R. Mid-Market (51-1000 emp.) 4.5/5 "Efficient Mass Communication with Room for Improvement" What do you like about Textedly? I like that Textedly's interface is relatively easy to use. It allows me to see how the message is going to be displayed before it's sent, making comm KJ Kathi J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Communication Boost for Schools" What do you like about Textedly? I like the simplicity of use with Textedly, as it allows me to message between groups and individuals effortlessly. I find it helpful to track and mon ##### 4. Communication Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. [ See 141 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1788215&qs=pros-and-cons#reviews) See Related User Reviews KJ Kathi J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Communication Boost for Schools" What do you like about Textedly? I like the simplicity of use with Textedly, as it allows me to message between groups and individuals effortlessly. I find it helpful to track and mon ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficiency Booster for Seasonal Business" What do you like about Textedly? I like that Textedly is easy to use because I can access it from my computer, phone, and iPad, which cuts my workload down considerably. It saves me a ##### 5. Text Messaging Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. [ See 134 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787982&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you like about Textedly? I like the ability to sign on in one place and handle everything by computer. The easy computer access and fairly simple interface allow us to quickly ![Advanced Chiropractic a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Advanced Chiropractic a.") AA Advanced Chiropractic a. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Appointment Reminders with Easy Setup" What do you like about Textedly? I use Textedly to remind patients of their appointments, and it saves me so much time. I don't have to call every patient personally and wait for thei ### 5 Cons or Disadvantages of Textedly ##### 1. Expensive Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. [ See 93 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784767&qs=pros-and-cons#reviews) See Related User Reviews ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.") RR Robert R. Small-Business (50 or fewer emp.) 5.0/5 "Useful advertising" What do you dislike about Textedly? Cost is increasing and sometimes the cellular networks can cause difficulty using Textedly ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Efficiency Booster for Seasonal Business" What do you dislike about Textedly? I wish there was an actual app that I could open up on my phone or my tablet. As it is now, I do have to go access the website to answer any text comi ##### 2. Missing Features Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. [ See 79 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784288&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Friendly & timely customer service" What do you dislike about Textedly? Receipts do not have enough information on them, more detail would be great. ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Group Texting with Excel Integration" What do you dislike about Textedly? The ability to have multiple users is sometimes an issue. Although there are 'teammates', it is not the same as having another user when the main pers ##### 3. SMS Issues Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. [ See 58 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1784433&qs=pros-and-cons#reviews) See Related User Reviews ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.") RR Robert R. Small-Business (50 or fewer emp.) 5.0/5 "Useful advertising" What do you dislike about Textedly? Cost is increasing and sometimes the cellular networks can cause difficulty using Textedly ![Corey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey K.") CK Corey K. Mid-Market (51-1000 emp.) 4.5/5 "Fast, Easy-to-Use Messaging That Keeps Communication Moving" What do you dislike about Textedly? Sometimes some messages wouldnt go through so I had to resend again. ##### 4. Learning Curve Users find the **learning curve challenging** with setup and initial processes being complex and unclear. [ See 57 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1787934&qs=pros-and-cons#reviews) See Related User Reviews ![Risa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Risa L.") RL Risa L. Mid-Market (51-1000 emp.) 4.0/5 "Time-Saving with Easy Mass Texts" What do you dislike about Textedly? I don't really understand the 'Keywords' feature, and there's not a clear explanation provided for it. SB Sepi B. 2.5/5 "Ease of Use Marred by Import Challenges" What do you dislike about Textedly? Setting up the numbers and address book and the import feature is not easy. And also trying to use it for more than one more is hard to navigate. It's ##### 5. Limited Texting Features Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. [ See 52 mentions ](https://www.g2.com/products/textedly/reviews?filters%5Bsentiment_snippet%5D=1786225&qs=pros-and-cons#reviews) See Related User Reviews ![Advanced Chiropractic a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Advanced Chiropractic a.") AA Advanced Chiropractic a. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Appointment Reminders with Easy Setup" What do you dislike about Textedly? I wish that it had a place I could store my text list instead of having to maintain an Excel sheet and import a new list every time I have to add or r ![Corey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey K.") CK Corey K. Mid-Market (51-1000 emp.) 4.5/5 "Fast, Easy-to-Use Messaging That Keeps Communication Moving" What do you dislike about Textedly? Sometimes some messages wouldnt go through so I had to resend again. ![Emily R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily R.") ER Emily R. Sales Administrator Mid-Market (51-1000 emp.) 5/13/2026 "Efficient Mass Messaging with Easy Setup" 4.5/5 What do you like best about Textedly? I use Textedly for mass texts to customers, which eliminates the hassle of typing out thousands of individual messages over multiple days. The scheduling feature lets me cover weeks' worth of texts in just an hour. I like using keywords and tags, as they make sending out texts for huge events as well as more intimate ones really easy. I can easily send out texts to those signed up for any event without manually separating the names. As a newer user, I find it all easy to use! Review collected by and hosted on G2.com. What do you dislike about Textedly? I think that you should create a deleted feature. I like having the confirmation that my message truly was deleted and that no one will receive it. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly to send mass texts easily, schedule messages to save time, and utilize keywords and tags to target event attendees without manual sorting. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12807607/official_response/edit) Hi Emily, Thank you for sharing your positive experience with Textedly. We're pleased to hear that the platform has made mass texting and event targeting easier for you. We value your feedback and thank you for being a Textedly customer. Best, Emily Validated ReviewerIncentivizedSource: Seller invite DM Darlene M. HR Generalist Mid-Market (51-1000 emp.) 5/4/2021 "Textedly is so easy to use!" 5/5 What do you like best about Textedly? Everything is put together well to make it easier to text your employees. It's all step-by-step. And I like that there is no guessing. Then we can check to see if folks GOT the text. The follow-through is crucial to me. It lets me know that the message is received and we can at least know they were reminded even if they fail to show up for their training. Our employees depend on getting their texts for company information and training events. I really didn't think they would! So it's a big win for us all the way around. Review collected by and hosted on G2.com. What do you dislike about Textedly? When employees leave our company, we cannot delete them from the database. If they come back, we can't re-activate them. They have to join on their own and that is just not a priority for them until they miss something important. I'd like to be able to delete their information when they quit, then re-enter it when they return to work. Review collected by and hosted on G2.com. Recommendations to others considering Textedly: If you are considering a great company for texting your employees, you really should consider Textedly. The price is right, the customer service is spot on and I think you'll come to depend on it like we do. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? We keep our employees informed about their training dates, weather information, and company activities. It really keeps them engaged! They have come to depend on receiving their texts that remind them about their training dates. And they like being reminded of company events because between work and home,they are so busy, that these things tend to slip their minds. Review collected by and hosted on G2.com. Show More 1/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matthew .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew .") M Matthew . Small-Business (50 or fewer emp.) 4/13/2026 "Effortless Communication but Needs Billing Clarity" 4/5 What do you like best about Textedly? I like being able to give a keyword to people where they just text it to the number, and they're automatically subscribed. I appreciate the ease of access of that, which makes it convenient for the end user. It's really about the ease of communication, allowing us to communicate much better to parents and teens because they see the messages right on their home screens. Review collected by and hosted on G2.com. What do you dislike about Textedly? I don't like how we've been charged for an extra keyword when I removed it in the system, and I think there should be an easier way to remove the keyword and not get charged for it. The local area code phone number is advertised as "free" but there's actually a charge for it. Also, we didn't get approved for it. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Textedly improves communication with parents and teens by making messages easily visible on their home screens of their phones. The keyword feature simplifies subscription, enhancing ease of access. Review collected by and hosted on G2.com. Show More Response from Ally Archer of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12621569/official_response/edit) Thank you for sharing how Textedly has benefited your communication with parents and teens. The local area number itself is free (the first one added to your account) but there are registration fees that mobile carriers collect for those numbers. Best, Ally Validated ReviewerIncentivizedSource: Seller invite ![Amanda W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda W.") AW Amanda W. Marketing and Communications Director Small-Business (50 or fewer emp.) 10/6/2025 "Exceptional platform and serive" 5/5 What do you like best about Textedly? It's incredibly easy to use and implement! I love the reporting capabilities, the messaging, the AI assistance with writing a message. What isn't there to love about the platform. It's a massive upgrade from our previous service! The customer support is outstanding and incredibly responsive! Review collected by and hosted on G2.com. What do you dislike about Textedly? There is only 1 "downfall" we have come across and that's the ease of our customers knowing how to opt back in to messages. When someone opts out while it does inform them of the "1st step" in opting back in (sending a message of unstop or start), it does not instruct them on the 2nd part of the process (sending a 2nd text of the company keyword). We need to reach out to customer outside of textedly to instruct them of this. I wish we could customize the opt out reply so that it could include that additional step. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Textedly is allowing us to reach out to our clients and inform them of important up coming information. With this platform we are able to more easily parse out group of our clients to send specific messaging to specific groups. I can easily update our contacts without having to import groups of the same contacts. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-11770983/official_response/edit) Hi Amanda! We're thrilled to hear that you're enjoying Textedly's ease of use, reporting capabilities, and AI assistance! We appreciate your feedback about the opt-out process and will take it into consideration for future improvements. Thank you for being a valued customer! Best, Emily 1/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dolan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dolan S.") DS Dolan S. General Manager/President Small-Business (50 or fewer emp.) 7/1/2026 "Quick, Easy Customer Updates with a Smoother Login Experience" 5/5 What do you like best about Textedly? Using Textedly allows us to quickly inform our customers of holiday hours and any specials we have coming up. Review collected by and hosted on G2.com. What do you dislike about Textedly? The new updated website eliminated the one issue I had and that was logging on. With the new update I don't have any hoops to jump through to login. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Email isn't always the best way for us to communicate with our customers. Text messages seem to work very well for us. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-13056834/official_response/edit) Hi Dolan, We're glad to hear that Textedly is helping you effectively communicate with your customers through text messages. Thank you for choosing Textedly! Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/17/2026 "Helpful Support, Tedious Setup" 4/5 What do you like best about Textedly? The onboarding call with Haley was great. She was really helpful and followed up with several things as we got our number registered. The chat part with Sarah was also great. She was thorough in answering questions when I wasn't sure what was missing or what to do next. Overall, I feel like they've been great at answering questions when I had them as I was getting set up. Review collected by and hosted on G2.com. What do you dislike about Textedly? Every time I log in, which is frequently while I'm getting things set up, I have to have a code emailed, and that is super annoying. I know it's for privacy or safety purposes, but I feel like there should be a better way to stay logged in. It's a lot of trouble to go back and forth every single time I wanna log in. The registration of the number, while I understand why I needed to show all the things I did, it really was just a hard process. It was a process that I definitely needed some hand holding on to get through the different steps of getting the number registered. It required a lot outside of Textedly that I was not prepared for. The initial setup was actually pretty tedious just because of the phone registration. The whole payment part was ridiculous. It kept telling me it wasn't taking it, and then it charged me twice. And they did refund it, but getting the paid plan set up and then getting the number registered was quite a chore. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly to remind our friends about events a couple of times a month when we have something to sell. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12970805/official_response/edit) Hi there, We're glad to hear that you had a positive experience with Hailey and Sara during the onboarding process. We appreciate your feedback and will definitely take it into consideration for future improvements. Thank you for sharing your experience with us. Best, Emily Validated ReviewerIncentivizedSource: Seller invite ![Jenn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenn C.") JC Jenn C. Marketing Consultant Mid-Market (51-1000 emp.) 6/2/2026 "Comprehensive Group Texting with Amazing Support" 5/5 What do you like best about Textedly? The ability to send texts to multiple people is crucial when hosting events. Textedly has a very comprehensive platform to do this. The support was amazing as I was setting it all up. Review collected by and hosted on G2.com. What do you dislike about Textedly? It was difficult at first to get it set up but once I was helped with the nuances of it, it went smoothly and I have no complaints Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? Very little unsubscribes so it tells me they are doing something right in ensuring this does not come through as spam Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12906912/official_response/edit) Hi Jenn, Thank you for your kind words! We're delighted that you found our platform comprehensive and our support amazing. We understand that the setup process can be challenging, but we're glad to hear that we were able to assist you in getting everything running smoothly. We appreciate your feedback! Best, Emily Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael R.") MR Michael R. Mid-Market (51-1000 emp.) 3/31/2026 "Effortless Recruiting with Textedly" 4.5/5 What do you like best about Textedly? I love how Textedly is easy to use month to month, making it convenient without being a hassle. The billing process is uncomplicated, and I appreciate being able to bill month to month with an invoice that I can just send to the city, which simplifies what is normally a tedious process. It's also easy to upload large groups of phone numbers, especially when managing a lot of applications, which is a big plus. Additionally, the initial setup was quite easy. Review collected by and hosted on G2.com. What do you dislike about Textedly? I don't need it every month. Since we only hire once a year now. So when I'm able to suspend it, I'm only allowed to suspend it up to ninety days and I wish I could do it longer. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I use Textedly to solve communication problems with the younger generation who don't use email. It's easy to upload large phone number groups and manage billing, making it effortless to handle month-to-month expenses. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12569601/official_response/edit) Hi Michael, We're glad to hear that you find Textedly easy to use and convenient for managing your recruiting needs. We appreciate your feedback about the billing process and the ease of uploading large groups of phone numbers. Thank you for choosing Textedly! Best, Emily Validated ReviewerIncentivizedSource: Seller invite AF Amanda F. Human Resources Manager Mid-Market (51-1000 emp.) 4/14/2026 "Unbeatable Price for Texting All Employees at Once" 4.5/5 What do you like best about Textedly? I like being able to text all employees at once, especially for the price. It really can’t be beat! Review collected by and hosted on G2.com. What do you dislike about Textedly? It can feel clunky at times and isn’t always as user-friendly as I’d like. I also wish it included a way to create groups, so I could message only supervisors, for example, instead of having to text everyone. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? I like being able to keep communicating with everyone, especially during hurricane season. At other times, we use it to communicate policy changes, open enrollment, and other business-related updates. It also helps when rolling out new things, since it keeps everyone informed and on the same page. Review collected by and hosted on G2.com. Show More Response from Ally Archer of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12626832/official_response/edit) We're glad to hear that you find our pricing unbeatable and that Textedly helps you communicate with all employees at once. You can create groups with keyword or tags! Please chat in and support can assist you! Best, Ally Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 6/18/2026 "Timely Support and Flexible Plans That Scale with Us" 4/5 What do you like best about Textedly? When necessary, the customer support has been timely and solved our challenges quickly and efficiently. We love being able to increase our spend at a moments notice, and the flexibility to make our plan what we need. Review collected by and hosted on G2.com. What do you dislike about Textedly? Once you've uploaded a mass contact list, you have to know to refresh the contacts page before seeing the new contacts and their tag. Review collected by and hosted on G2.com. What problems is Textedly solving and how is that benefiting you? We needed a way to remind clients about the event they signed up for, and Textedly makes it easy to schedule and send thousands of messages, tagged by event. We love being able to respond to clients as they have questions leading up to an event, too. Review collected by and hosted on G2.com. Show More Response from Emily O. of Textedly [Editedit](https://www.g2.com/survey_responses/textedly-review-12977103/official_response/edit) Hi there, We're thrilled to hear that you have had a positive experience with our timely customer support and flexible plans. We appreciate your feedback and are glad that Textedly has been able to meet your needs. 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