--- title: Textedly Reviews meta_title: 'Textedly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1403 reviews by the users' company size, role or industry to find out how Textedly works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1403 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textedly Reviews **Vendor:** Textedly **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,403 ## About Textedly Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. ## Textedly Pros & Cons **What users like:** - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. (336 reviews) - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. (323 reviews) - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. (257 reviews) - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. (141 reviews) - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. (134 reviews) - User-Friendly (118 reviews) - Simple (108 reviews) - Easy Setup (106 reviews) - Easy Communication (104 reviews) - Messaging (87 reviews) **What users dislike:** - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. (93 reviews) - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. (79 reviews) - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. (58 reviews) - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. (57 reviews) - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. (52 reviews) - Poor Customer Support (49 reviews) - Difficult Setup (42 reviews) - Users struggle with **number issues** , needing to repeatedly enter contacts and facing restrictions on keyword usage. (38 reviews) - Text Limitations (34 reviews) - Pricing Issues (32 reviews) ## Textedly Reviews ### 1. Textedly review **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory S. | Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Textedly?** Simple and intuitive platform platform. It is very effective for ouur use case - community chess club. Customer support has been very helpful when we've had questions. **What do you dislike about Textedly?** The Help system search function isn't very good. We get better results searching uing Google, which link back to Textedly pages that don't appear when you search internally. **What problems is Textedly solving and how is that benefiting you?** Helps us automate notifications to the community of upcoming meeting and events. **Official Response from Ally Archer:** > Hi Gregory, We're glad to hear that you find Textedly simple and intuitive for your community chess club! We appreciate your feedback about the Help system search function and will work on improving it. Thank you for using Textedly for automating notifications to your community! Best, Ally ### 2. Easy to use with basic tokens **Rating:** 4.0/5.0 stars **Reviewed by:** Zvi P. | Director of Marketing, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Textedly?** The ease of use and use of (basic) tokens is great. It's also relatively fast to get started on and implement. Best of all, it doesn't require separate form-based explicit opt-in, meaning I can export consenting contacts kept in other databases. **What do you dislike about Textedly?** Tokens are limited, so I end up using "state" and "address" and there aren't any custom tokens. The message history cannot be sorted by title or tag, and often is missing blasts if you don't fine tune the date. Better analytics by blast would be MUCH appreciated, e.g. name of blast, recipient list (tag or title), send, received, click rate, call rate, etc. **What problems is Textedly solving and how is that benefiting you?** I needed a means to reach our patient list by SMS and Textedly allows that. **Official Response from Ally Archer:** > Hi Zvi, We're glad to hear that you find Textedly easy to use and appreciate the use of basic tokens. We understand your feedback about the limitations of tokens and the message history sorting. We are constantly working on improving our platform and will take your suggestions into consideration for future updates. Best, Ally ### 3. Textedly Service - Reliable and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2021 **What do you like best about Textedly?** Easy to use, easy to add recipients. Just easy. We only use for employee contact for power outtages and unusual circumstances. **What do you dislike about Textedly?** That i really need to add in names to go with numbers. I did not set this up, and the names and numbers probably could have been imported. Lack of sorting of contacts by headers **Recommendations to others considering Textedly:** It's a simple, straight-forward notification tool. We have been extremely happy with the product, having used it for several years. **What problems is Textedly solving and how is that benefiting you?** Need to update account to reflect change in short cotact number to regular phone number. Once we set up the process to meet SMS marketing criteria, all is well. We don't use Textedly for marketing, we use as an employee notification system. ### 4. Fast & Helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Textedly?** Paige at Textedly was quick to answer my questions and resolve the issue I was having! **What do you dislike about Textedly?** Not being able to login directly from the website, but instead through a link sent to my email. **What problems is Textedly solving and how is that benefiting you?** Communication with our customers **Official Response from Ally Archer:** > We're glad to hear that Paige was able to assist you quickly and effectively! We appreciate your feedback about the login process. We can enable phone verification rather than the link to email! iPlease chat in with us and we can assist you with that! Best, Ally ### 5. Expensive but great **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos S. | Media Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Textedly?** easy to use easy to implement Easy to add for example the contacts **What do you dislike about Textedly?** I think you are doing fake adertising with the amout of message every message actually used. I am so dissapointed **What problems is Textedly solving and how is that benefiting you?** Time, it saves time **Official Response from Ally Archer:** > Thank you for sharing how Textedly saves you time. We're committed to providing efficient solutions and cost affordable pricing for our customers. Best, Ally ### 6. Good experience, easy to register and creat group text! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Textedly?** What I like is creating group text and sending out in mass groups! **What do you dislike about Textedly?** The price is a little high for my liking. **What problems is Textedly solving and how is that benefiting you?** They are solving the price and text issue I haven't seen anything else yet. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We're happy to hear that you enjoy creating group texts. We appreciate your input about the pricing, and we are always looking for ways to improve and provide the best value for our customers. Best, Emily ### 7. Great platform for sending mass text messages **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Textedly?** I like that it is easy to add multiple users to your account and that there is an option for dividing customers out into different sections so you are not bombarding your customers with irrelevant messages. Customer service has gotten a lot better in the last few years and generally have the answer and are responsive and friendly. They have added lots of new features that weren't there before like adding emojis, scheduling messages and asking for reviews and payments via text messages. All of those features make business a lot easier in modern times as people are more interested in being able to reply to a text on their time schedule versus answer my call. The first upload of all of your contacts can be a little bit tricky for those that aren't familiar with exporting data but after that, it is easy. It is very easy to learn how to use the features in the platform after your first few messages. It is nice to be able to use it to send a large amount of messages or just one individually and you can set it to email you when customers reply to your texts vs having to check your account all day. **What do you dislike about Textedly?** I wish that there was a mobile app with it and didn't have to be used exclusively with a PC. **What problems is Textedly solving and how is that benefiting you?** I don't have to call 500 customers anymore. I can just send them one text and be done with it **Official Response from Ally Archer:** > Hi Amanda, We're thrilled to hear that Textedly has made it easier for you to reach your customers and that you appreciate the new features. We understand the convenience of a mobile app and will take your feedback into account for future enhancements. Best, Ally ### 8. Easy to use - but takes some time to set up! **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Textedly?** Textedly is an easy-to-use system for my staff. Students nowadays are not reading emails as much - so being able to send them a text and recieve a response makes connecting with them far easier and faster. **What do you dislike about Textedly?** There have been some new parameteres that make it harder to use Textedly. You must do some additional proof to sign on and get yourself registration verified. I recognize that these are important and outside of Textedly's control - but they are very cumbersome. **What problems is Textedly solving and how is that benefiting you?** Textedly is helping us get quick answers even quicker. It is bringing us straight to our students' pockets and helping us gather data and manage concerns faster and easier than every before. **Official Response from Ally Archer:** > Hi Jenna, We appreciate your patience with the new parameters. We're committed to providing a user-friendly experience and will take your feedback into consideration for future improvements. Best, Ally ### 9. It Grows On You! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Textedly?** You can schedule text messages and you can organize your employees by groups. **What do you dislike about Textedly?** I dislike that everytime that you log into Textedly, you are sent an email to confirm your login. I am not a fan of the keyword logic, it seems limiting. The system has been a little user unfriendly with simple things like updating a number. **What problems is Textedly solving and how is that benefiting you?** Textedly allows a way to quickly communicate with muliple employees at once. **Official Response from Ally Archer:** > We appreciate your feedback about the ability to reach out to employees via text. We understand your concerns about the login process. We can enable phone 2FA if you prefer. Please chat in and we can do that for you! Best, Ally ### 10. Functionally easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Textedly?** The system is easy to use and navigate. Updating contacts is generally easy to do. **What do you dislike about Textedly?** Frequent price increases and an add-on cost to everything. **What problems is Textedly solving and how is that benefiting you?** Easy contact to employee base. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly easy to use and navigate. We understand your concerns about price increases and add-on costs, and we are constantly working to provide the best value for our customers. We appreciate your feedback and will take it into consideration for future improvements. Best, Ally ### 11. Textedly Clarity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Textedly?** Textedly has an aestheticly pleasing interface and the price is very affordable. It has been easy to be in contact with customer support and account managers for trouble shooting and questions. **What do you dislike about Textedly?** It would be helpful to know what verifications are typically needed to set up a texting, such as organization approval and web forms, for newbie group texters. **What problems is Textedly solving and how is that benefiting you?** We hope that we will have a better response rate to our surveys and improve attendance at events by distributing information via text as oppossed to email. **Official Response from Ally Archer:** > We're glad to hear that you find our interface aesthetically pleasing and our pricing affordable. We strive to provide excellent customer support and are happy to hear that you've had a positive experience with our team. Best, Ally ### 12. Dees the job with some limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Textedly?** We can send out mass communications to our Team Members and it was easy to implement. You can now send attach files and pictures. **What do you dislike about Textedly?** There is no customer service available by phone, you have to message someone in a chat but they are usually fairly quick to respond. Unused messages no longer roll over to the next month. There is sometimes a delay in delivery of messages, and you can't confirm who did and did not receive messages. The dashbaord always says messages were delivered but some phone carriers will block certain messages. **What problems is Textedly solving and how is that benefiting you?** The need to communicate with all of our employees, especially those without a company email address. **Official Response from Ally Archer:** > Thank you for sharing your feedback with us. We're glad to hear that you find Textedly easy to implement and that it allows you to send mass communications to your team members. We do have live customer support if you call (855) 600-6001. Best, Ally ### 13. Great help for our non-profit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Textedly?** Ease of use. Easy to load new users and tag them for different targeted groups. Easy to create templates for messaging. Easy to attach flyers into a message when a visual message is easier than words. Our clients rely on it for message reminders. Under changing conditions, it is easy to send a quick message to large groups. ABSOLUTELY INVALUABLE when Covid happened! The support has been very helpful and personal. Although the chat bot can provide some answers, I have always gotten a personal response from support, and they usually walk thru any questions with me. Flexibility to adapt to the way we work, and we use it daily. Very easy to train a new user. **What do you dislike about Textedly?** Watching text length, because consumption of text units is based on text length. However, when we exceed our usage, I think the incremental cost is more than reasonable considering it's value to our services. We are a nonprofit so we are cost-conscious, although we have found it be a very reasonable and affordable communication tool form us. Wish we could communicate in other languages that don't use regular alphabet. As our clients have become more diverse, it would be helpful to translate in to Asian characters. **What problems is Textedly solving and how is that benefiting you?** It allows us to reach groups of clients who need regular notices about service times and locations. We provide over 50 mobile food pantries in 3 counties serving thousands of low income and homeless individuals and families. They are dependent on knowing when and where food and other resources are available. It enables us to reach them directly and communicate changes as needed. When COVID shut everything down, it gave us the flexibility to change how we served and we actually expanded to serve many more people during that time, and safely. **Official Response from Ally Archer:** > We appreciate your suggestion for language support and will definitely take it into consideration for future improvements. It's inspiring to hear how Textedly has helped you adapt and expand your services, especially during challenging times like the COVID-19 pandemic. Best, Ally ### 14. Quick and Helpful! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Textedly?** Easy way to get information out to our families. **What do you dislike about Textedly?** Sometimes I can't figure things out by myself. **What problems is Textedly solving and how is that benefiting you?** Making sure the right contacts get the right information. **Official Response from Ally Archer:** > Thank you for the positive feedback! We understand that our platform can have a learning curve, but we're here to help you every step of the way. Best, Textedly.com ### 15. I enjoy it, It was very confusing at first but Paige really helped me. **Rating:** 3.5/5.0 stars **Reviewed by:** Sage F. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Textedly?** customer support as well as the incoming text notifications. **What do you dislike about Textedly?** I did not like how complicated it was to activate phone number. **What problems is Textedly solving and how is that benefiting you?** I needed to reach out to over 80 clinets, twice a week and need to know if people are going to RSVP. **Official Response from Ally Archer:** > Hi Sage, We're glad to hear that Paige was able to assist you and make the experience better for you. We appreciate your feedback about the activation process and will work on improving it. Best, Ally ### 16. Wanted a solution to send mass texts to remind students about upcoming important dates **Rating:** 4.0/5.0 stars **Reviewed by:** Mike W. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Textedly?** Easy to use. Very user friendly interface **What do you dislike about Textedly?** Cannot mass delete contacts. The contact management could be better **What problems is Textedly solving and how is that benefiting you?** We needed a way to engage large groups of students and inform them of upcoming events. **Official Response from Ally Archer:** > Hi Mike, We're glad to hear that you find Textedly easy to use and user-friendly. You can mass delete contacts! Please chat in and one of our reps can show you how! Best, Ally ### 17. Textedly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Textedly?** Textedly is incredibly user friendly and easy to learn. I love that I can schedule out texts at the beginning of the month and then don't have to worry about remembering to send anything. I primarily use Texedly to send reminders about upcoming meetings, etc. and my clients love it and frequently asked if I will send a text. **What do you dislike about Textedly?** I'd like to edit tags and clean up data a little easier. **What problems is Textedly solving and how is that benefiting you?** I primarily use the service to send meeting reminders to my very busy clients - they love it and I love that I can schedule them out as needed. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly user-friendly and convenient for scheduling texts. We appreciate your feedback about editing tags and cleaning up data, and we'll take that into consideration for future improvements. Best, Ally ### 18. Helpful service for the right purpose **Rating:** 4.0/5.0 stars **Reviewed by:** Marty H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Textedly?** Our needs are extremely minimal and most of the solutions out there are cumbersome to manage and use. Our simple use-case (ability to mass communicate to employees in case of threats, severe weather, etc.) isn't worth the added cost and complexity of other system. Textedly fits our needs well. **What do you dislike about Textedly?** I understand why this is the case, but I believe all SaaS companies need to fix this: integration wiht SSO/SCIM services for all account types. Like so many others, the Textedly solution requires a more expense "enterprise" type of license for this to work. As a result, to remove employees who have left the company from our Textedly service, we have to manually perform those changes. We are working to build automations using BetterCloud or other tools but most SaaS companies require the enterprise versions for that as well. So I guess I'm saying that SSO/SCIM has become a common business tool for all sizes of businesses, not just huge multi-million/billion dollare enterprises who have deep pockets. **What problems is Textedly solving and how is that benefiting you?** Because we are a crisis hotline, we sometimes receive threats from abusers and we need to notify employees to avoid the office while we work with police to investigate. We also use it to inform employees about severe weather and remind them of our policies and procedures to follow. **Official Response from Ally Archer:** > Hi Marty, We appreciate your feedback and understand the importance of SSO/SCIM integration for all business sizes. We'll take this into consideration for future improvements to our service. Best, Ally ### 19. A Click-Go Process **Rating:** 4.0/5.0 stars **Reviewed by:** Audrey W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about Textedly?** The thing that I like about Textedly is they are very user-friendly. You can just explore and play around their website since it is very responsive and has a lot of features. Also, it has a very quick turn around of time when you reach out to their customer service live chat and solve the issue right away. I will recommend it to my other colleagues! **What do you dislike about Textedly?** One thing that I didn't like about Textedly was the delete button under contacts. Maybe try putting up a pop message right before you continue deleting the contact (since it means unsubscribe and you can no longer add them again unless they text you to resubscribe again) **What problems is Textedly solving and how is that benefiting you?** Since Textedly is one of the main source of communication. It helps us a lot to create a campaign message to our clients since a lot of people were using phones mostly. It benefits us to the point it will increase our engagement with our clients + they have the feature of personalization which it makes kind of special and show importance to them. Also, it is very cost-effective. **Official Response from Ally Archer:** > Hi Audrey, Thank you for your feedback about the delete button. We appreciate your suggestion and will take it into consideration for future improvements. Best, Ally ### 20. Once understood, great product! **Rating:** 4.0/5.0 stars **Reviewed by:** Arthur E. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Textedly?** Very easy to use once I understood. Customer service is fantastic. Also, super trustworthy in that it's clear they follow regulations. **What do you dislike about Textedly?** Pricing wasn't super clear. The whole business with 2-3 messages instead of one is confusing for first time users. **What problems is Textedly solving and how is that benefiting you?** Sending mass messages for marketing. I need a way to reach my customers and contacts directly. They ignore emails. **Official Response from Ally Archer:** > Hi Arthur, Textedly is designed to help businesses reach their customers and contacts directly, especially for marketing purposes. We understand the need for effective communication and are committed to providing a solution for that. Best, Ally ### 21. used for fundraising campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Eli S. | System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Textedly?** It was fairly easy to use. I also like that i can create a month to month plan, so if i only need it for one month, i can just pay for one month **What do you dislike about Textedly?** It takes several days to set up. There are several different steps, so if you want to use this service, it cant be last minute **What problems is Textedly solving and how is that benefiting you?** I want to contact my people in a unobtrusive way and sms is a great way to do that. **Official Response from Ally Archer:** > Hi Eli, It's great to hear that Textedly is helping you reach out to your contacts in a non-intrusive way. We strive to provide a user-friendly platform for effective communication. The registration is with any texting platform you go with! Best, Ally ### 22. Textedly is a user-friendly platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Textedly?** Textedly is easy to setup and to use. Great import feature. **What do you dislike about Textedly?** Approval of the number being used takes some time to authenticate. It also automatically turns on the landline expense - there should be a better way to screen landlines so that charge can be avoided. **What problems is Textedly solving and how is that benefiting you?** Textedly helps get the word out about elections we're involved in. **Official Response from Emily O.:** > Hi there, Thank you for your feedback! We're thrilled that Textedly is helping you get the word out about the elections you're involved in. We apologize for any inconvenience caused by the registration process. We try to make this as easy and fast as possible and thank you for your feedback. Best, Emily ### 23. Getting set up was easy, and the support has been quick and helpful. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Textedly?** I like that its intuitive and scalable with what my company's needs are. **What do you dislike about Textedly?** I dislike some of the setup process as theres a lot of verification and requirements I was initially unaware of. **What problems is Textedly solving and how is that benefiting you?** Its going to allow us to notify our clients en masse for events like critical service outages. **Official Response from Emily O.:** > Hi there, Thank you for your positive feedback about the ease of setup and our quick and helpful support. We understand your concerns about the setup process and will take that into consideration for future improvements. We're excited to help you notify your clients efficiently with Textedly! Best, Emily ### 24. Straightforward SMS capabilities, easy to use. Wish features were intuitive & quicker support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Textedly?** User friendliness SMS Instant bulk messaging **What do you dislike about Textedly?** Needs intuitive features Slow customer support **What problems is Textedly solving and how is that benefiting you?** Getting my messaging in front of customers quickly, in a manner I know they will read and respond too. **Official Response from Ally Archer:** > We're glad to hear that you find our SMS capabilities straightforward and easy to use. We understand the importance of intuitive features and are constantly working to improve in that area. We apologize for any inconvenience caused by slow customer support and are committed to addressing this issue. Best, Ally ### 25. User friendly and responsive support team **Rating:** 4.0/5.0 stars **Reviewed by:** Brian C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Textedly?** Support team responds in a timely manner. If I need to figure out something or basically need help with the tool, I just send them a chat and they get the thing resolved ASAP. **What do you dislike about Textedly?** Character limit. Sometimes I send out campaigns that needs more information but the characters are limited so I usually have to rephrase and trim my campaign. **What problems is Textedly solving and how is that benefiting you?** The gap between customers who likes our restaurant but aren't active on Social Media. This brings updates and deals directly to our consumers. **Official Response from Ally Archer:** > Hi Brian, It's great to hear that Textedly is helping bridge the gap between your restaurant and customers who may not be active on social media. We appreciate your feedback and are committed to continuously improving our service. Best, Ally ### 26. First day of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Textedly?** The ability to text our employees to get quicker responses than emails. **What do you dislike about Textedly?** Set up was not explained very well. I was able to figure things out by clicking around but there was really no help in leading the process step by step. **What problems is Textedly solving and how is that benefiting you?** We are using textedly to communicate with our field employees. **Official Response from Ally Archer:** > It's great to hear that Textedly is helping you communicate with your field employees more effectively. We appreciate your feedback and will use it to enhance our user experience. Best, Ally ### 27. Great basic texting system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Textedly?** Textedly is easy to use. Quick to schedule texts. **What do you dislike about Textedly?** I wish there was access to more insights and more flexibilty with charactes used. **What problems is Textedly solving and how is that benefiting you?** Allows us to get quick, concise communications to potential patients. **Official Response from Emily O.:** > Hi there, We're thrilled to hear that Textedly is making it easy for you to schedule texts and communicate with potential patients. We appreciate your feedback about wanting more insights and flexibility with characters, and we'll keep that in mind for future enhancements. Best, Emily ### 28. Checks all the Boxes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Textedly?** Textedly is a pretty straight forward platform once it is set up properly. The features and ease of use make it among one of our favorites to use. The billing and fee structure is in simple terms and it's easy to tell exactly what getting and what you are paying for. Customer service is very helpful with resolving issues and answering questions. **What do you dislike about Textedly?** The monthly and monthly subscription model; a pay as you go/pay per use model is preferred. The inital setup process is a bit cumbersome and some of a reference materials could more comprehensive. **What problems is Textedly solving and how is that benefiting you?** Communicating events and updates in a concise and timely manner. Providing an alternative way to reach our community outside of email. **Official Response from Ally Archer:** > We're glad to hear that you find Textedly's platform straightforward and easy to use. We appreciate your feedback on the billing structure and are continuously looking for ways to improve. We understand your preference for a pay-as-you-go model and will take this into consideration for future updates. Thank you for sharing how Textedly is benefiting your communication efforts. Best, Ally ### 29. Experience with Textedly **Rating:** 4.0/5.0 stars **Reviewed by:** Chris S. | Chief Business Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Textedly?** Textedly support is very good. They prompt and knowledgable. **What do you dislike about Textedly?** It is not easy to reach support by phone. **What problems is Textedly solving and how is that benefiting you?** We needed a texting service. **Official Response from Ally Archer:** > Hi Chris, We're glad to hear that you find our support prompt and knowledgeable. We apologize for any inconvenience in reaching support by phone and are constantly working to improve our accessibility. Best, Ally ### 30. Support is great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Textedly?** I was very happy with the support team as I had a little trouble getting set up due to addressing issues in our area. They worked through it quickly and we were on track much faster than I anticipated. **What do you dislike about Textedly?** Still learning the system so nothing at this point. **What problems is Textedly solving and how is that benefiting you?** I needed a way to communitcate with several groups of people within our organization as well as outside in an easy way without everyone needing an app or learning something new. This seems like it will work. **Official Response from Ally Archer:** > We're delighted to hear that Textedly is meeting your communication needs effectively. If you have any feedback or suggestions as you continue to use our platform, we'd love to hear from you. Best, Ally ### 31. Great platform, but doesn't fit our business model properly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Textedly?** It's easy to use, and customer service is usually very quick. **What do you dislike about Textedly?** We use the platform unconventionally, and it does not support our business model. The platform claims that "duplicates" are not uploaded, however we have so much wasted users because they've been uploaded 15+ times. This eats up our keywords and causes us to overspend. I would like to see the keywords be optional upon uploading users. Most other texting and email platforms allow this, but Textedly does not. **What problems is Textedly solving and how is that benefiting you?** Helps us reach our independent contractors quickly and efficiently, allowing us to avoid having to email. **Official Response from Ally Archer:** > Thank you for your feedback. We appreciate your positive comments about the ease of use and quick customer service. We understand your concerns about the platform not fitting your business model and the issue with duplicates. We will definitely take your suggestions into consideration for future improvements. Best, Ally ### 32. Non Profit Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Textedly?** Very affordable, very user friendly, and meets and exceeds all of our needs **What do you dislike about Textedly?** Textedly could have more custumization, and have the ability to pull more analytics. **What problems is Textedly solving and how is that benefiting you?** Its bridging the gap in communication delays between us and program participants **Official Response from Ally Archer:** > We're glad to hear that Textedly is meeting and exceeding your needs with its affordability and user-friendly interface. We appreciate your feedback about customization and analytics, and we'll take it into consideration for future improvements. It's great to hear that Textedly is helping bridge communication gaps for your organization and program participants. Best, Ally ### 33. Most Features Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Matthew S. | Loss Control Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Textedly?** The ability to customize mass texts to different groups. Quick turnaround with support. **What do you dislike about Textedly?** Inability to remove "stop" feature. Inability to remove contacts that have replied "stop." It ends up being a waste of messages. **What problems is Textedly solving and how is that benefiting you?** Texted my was able to get my account back to normal and allowing me to send message again. **Official Response from Ally Archer:** > We're glad to hear that you find our platform easy to use and appreciate the ability to customize mass texts to different groups. With regards to the STOP feature, this is required by mobile carriers. If someone does text STOP, they are unsubscribed and messages will not be delivered to them (this does not take away from your credits!) Best, Ally ### 34. Great Staff, mostly functional workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Textedly?** The staff have always been exceptionally helpful and responsive! Love the integrated messaging and analytics paired with the software that removes landlines! **What do you dislike about Textedly?** Confusing first time using software, awful 2 factor authentication that logs you out every 45 seconds (more than this but it is frequent), Only allows for import of 10,000 contacts at a time, expensive relative to other solutions. **What problems is Textedly solving and how is that benefiting you?** Outreach to clients has been helpful! **Official Response from Ally Archer:** > Thank you for your positive feedback about our staff and the integrated messaging and analytics. We understand your concerns about the 2 factor authentication and contact import limitations. We will take your feedback into consideration for future improvements. Best, Ally ### 35. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Josh C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Textedly?** I like their customer service the most. They provide quick responses and helpful tips to get me started and on my way. **What do you dislike about Textedly?** I wish they would disclose the pricing addition for the carrier number so it is more transpaent of what I'm paying each month. **What problems is Textedly solving and how is that benefiting you?** They help me be able to reach out to all my customers in an effective way with bulk messaging. **Official Response from Ally Archer:** > Hi Josh, We're happy to hear that Textedly is helping you effectively reach out to your customers through bulk messaging. Let us know if there's anything else we can do to improve your experience. Best, Ally ### 36. Easy to Use Text System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Textedly?** Textedly has been an easy system to use. We can update our contacts, create groups for sending, and then send large texts to our customers. When we have reached out to costumer service, they have been great. **What do you dislike about Textedly?** Not being able to change the "keywords" after creation isn't always the most useful. We text a relatively small group and being able to change that would be helpful without buying a new keyword. **What problems is Textedly solving and how is that benefiting you?** It is the easiest way to text a mass group of people. This has saved time and implemented a new way to communicate outside of email. **Official Response from Ally Archer:** > We're glad to hear that Textedly has been easy for you to use and that our customer service has been great. We appreciate your feedback about the ability to change keywords and will take it into consideration for future improvements. Best, Ally ### 37. User-friendly system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Textedly?** Textedly has been really easy to use when building campaigns. **What do you dislike about Textedly?** I don't love that way that keywords are set up. As a marketer, we are constantly wanting to send new campaigns to different lists. I feed like this keeps us in a box and forces us to constantly add more and more to our subscription. **What problems is Textedly solving and how is that benefiting you?** Reaching our audiences easily **Official Response from Ally Archer:** > We're glad to hear that Textedly has been easy for you to use when building campaigns. We appreciate your feedback about the keyword setup and understand the importance of flexibility in sending campaigns to different lists. That is why we created "Tags". Please chat in and support can assist on how to use this feature! Best, Ally ### 38. Textedly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Textedly?** It helps me to send messages to the youth in my group quickly and easily. **What do you dislike about Textedly?** Sometimes messages don't go through due to certain words being in the text which are not allowed by law. I teach anti-substance use classes to teens, so I cannot send messages with words that are drugs (like alcohol, marijuania, etc). Its not Texedly's fault, but it does make my job tricky. **What problems is Textedly solving and how is that benefiting you?** They allow me to send meeting reminders and event calendars to the youth in my group. It allows me to do this very quickly while keeping client phone numbers confidential. A "group text" without everyone getting each other's numbers. **Official Response from Ally Archer:** > It's great to hear that Textedly is helping you send meeting reminders and event calendars to your group while keeping client phone numbers confidential. We're committed to providing a secure and efficient platform for group messaging. Best, Ally ### 39. New Textedly customer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Textedly?** The customer service is top-rated and fast **What do you dislike about Textedly?** I do not like that there's no automated way to send texts **What problems is Textedly solving and how is that benefiting you?** Not having to use my personal number to text and sending SMS in bulk **Official Response from Emily O.:** > Hi there! Thank you for your positive feedback about our customer service and ease of use. We are always looking for ways to improve and thank you for your valuable feedback about automated messages. Best, Emily ### 40. Textedly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Textedly?** I like their fast customer service. Sara was such a great help to us! **What do you dislike about Textedly?** This is not just Textedly, but we have limited control over the carrier connections. Sometimes texts don't get sent on time. **What problems is Textedly solving and how is that benefiting you?** SMS marketing! Easy to use and large approach. **Official Response from Ally Archer:** > Thank you for your positive feedback! We're glad to hear that Sara provided you with great help. Best, Ally ### 41. I've enjoyed using Textedly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Textedly?** sends messages to multiple people at once, and people can respond easily **What do you dislike about Textedly?** character counts is a challenge to keep messages short. **What problems is Textedly solving and how is that benefiting you?** Getting interpreters to secure assignments. **Official Response from Emily O.:** > Hi there! We're glad to hear that you are enjoying the ability to send messages to multiple people at once and that people can respond easily. We understand that character counts can be a challenge, but we are constantly working to improve the user experience. Thank you for sharing your feedback! Best, Emily ### 42. Small Biz looking for communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Textedly?** Website is user friendly. Various levels of service make it appealing to different types of businesses **What do you dislike about Textedly?** Notification of approved number was not sent or otherwise communicated. However, when I reached out for support, I received a quick and through response. **What problems is Textedly solving and how is that benefiting you?** Single source messsaging for employees in various locations across the state. **Official Response from Ally Archer:** > Hi Melissa, We're glad to hear that you find our website user-friendly and that our various service levels appeal to different types of businesses. We apologize for the issue with the notification of the approved number, but we're pleased to hear that our support team provided a quick and thorough response to assist you. We appreciate your feedback and are committed to improving our communication processes. Best, Ally ### 43. Good customer service. Very prompt. **Rating:** 3.5/5.0 stars **Reviewed by:** Miriam M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Textedly?** Quick and easy scheduling. Customer support is very good. Easy to upload contact list. **What do you dislike about Textedly?** Very short text messages bc longer ones take up more available text messages **What problems is Textedly solving and how is that benefiting you?** We needed to contact more people from our contact list. Some of them only gave a cell number to us. This helps us keep in touch. **Official Response from Ally Archer:** > Hi Miriam, We're glad to hear that you find our customer service prompt and our scheduling quick and easy. We appreciate your feedback and are happy to assist with any questions or concerns you may have. Best, Ally ### 44. Performing Arts Studio sending report cards/registering for classes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Textedly?** It was very easy to understand! It didn't take me long at all to figure out the platform. We needed to add a graphic of a report card so being able to do that was very nice. Every time I needed help customer support responded almost immediately which was incredible and helped me use the product as fully as I could. **What do you dislike about Textedly?** The auto response system wasn't what I hoped (or maybe I didn't understand it fully!) I wanted them to be able to follow a chain of commands, like reply yes --> sends another message reply no --> sends another auto message. My goal was to have a bunch of texts automatically responded to, resulting in a list of classes the family wanted to register for. I was able to set up one auto response, but then to take them any further I had to have full blown text conversations and there was over 50 participants each week. So that didn't work out. **What problems is Textedly solving and how is that benefiting you?** It was supposed to help me automate info receiving, but like I said I never fully figured out how to see the automated process all the way through. **Official Response from Ally Archer:** > We're happy to hear that Textedly made it easy for you to add a graphic of a report card and that our customer support was responsive. We appreciate your feedback on the auto response system and will strive to improve its capabilities for better automation. Best, Ally ### 45. Great service that makes maintaining communication with your employees effortless. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Textedly?** Textedly has made it easy to maintain a simple, secure list of our employees, and being able to contact them outside of the office in case of emergencies. **What do you dislike about Textedly?** The only issue we've had is with the web capture form, where certain fields were not capturing data, but this has never been a problem as we were able to sync up the data on our side in the end. **What problems is Textedly solving and how is that benefiting you?** We needed a way of securely storing our employees mobile numbers for emergency use. **Official Response from Ally Archer:** > Thank you for your feedback. We apologize for the issue with the web capture form, and we appreciate your understanding as you were able to sync up the data on your side. We will work to improve this experience. Best, Ally ### 46. Quick response **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Textedly?** I love how easy it is to use. I sent a message out that wasn't being delivered and reached out via the chat. The response said it would 2 hours response time and Tess came on and helped me within minutes. I appreciate the quick response!! **What do you dislike about Textedly?** Only one user for our company has it's challenges. We would like to have a few people have access to be able to send out messages. **What problems is Textedly solving and how is that benefiting you?** It helps us communicate with all of our employees all at once. **Official Response from Ally Archer:** > We're thrilled to hear that Textedly has been helpful in facilitating communication with your employees. You can add users to your account for a monthly fee of $10 per month! Please chat in if you need any help doing so! Best, Ally ### 47. Easy and simple to use. Upload your numbers and start communicating with the masses. **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Textedly?** Simple design, easy to use. It works well for us to send messages to our customers. **What do you dislike about Textedly?** They took away the function to send a sample before you send a mass message. **What problems is Textedly solving and how is that benefiting you?** Communicating a common problem across a group of customers. **Official Response from Ally Archer:** > Hi Elizabeth, We're glad to hear that you find Textedly easy to use and that it works well for your customer communication needs! We took off the sample text as it still used a credit and was unreliable! Best, Ally ### 48. Good service that helps people be informed. **Rating:** 3.5/5.0 stars **Reviewed by:** Isha P. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Textedly?** The experience has been good so far. Had some issues with verifying the phone number for texts, but customer service clarified it.I like that it helps our organization in staying informed of recent events and changes. However, I a still waiting for my phone number to be verified, and can' t send links. **What do you dislike about Textedly?** How in one occation the texts did not go through because the whole verifying the number stared to happen. **What problems is Textedly solving and how is that benefiting you?** Verifying phone number, it beneffited me in continuing to use the service eventhough I was frustrated in the beginning. **Official Response from Ally Archer:** > Hi Isha, Thank you for sharing your experience with Textedly. We're pleased to hear that it has been helpful for your organization. We understand the frustration you experienced with verifying your phone number and not being able to send links. This is a mobile carrier regulation as you cannot send any links until the number is fully approved. Best, Ally ### 49. Text Services **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Textedly?** Great Services, love what they do. Great programs **What do you dislike about Textedly?** Not much great service. Worked as advertsied **What problems is Textedly solving and how is that benefiting you?** Easy way to communicate **Official Response from Ally Archer:** > We're thrilled to hear that you love our services and programs! Thank you for the positive feedback. Best, Ally ### 50. User friendly, with great customer service. **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel C. | HR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Textedly?** That is user friendly, easy to navigate. **What do you dislike about Textedly?** Can't update individuals numbers, have to add the same individual a new contact with their new number. **What problems is Textedly solving and how is that benefiting you?** Mass text to our employees **Official Response from Ally Archer:** > HI Samuel, We're glad to hear that you find Textedly user-friendly and easy to navigate. We appreciate your feedback about updating individual numbers and will take that into consideration for future improvements. Best, Ally ## Textedly Discussions - [How do I upload an image?](https://www.g2.com/discussions/how-do-i-upload-an-image) - 1 comment, 1 upvote - [Are you planning on making emoji usage an option?](https://www.g2.com/discussions/51292-are-you-planning-on-making-emoji-usage-an-option) - 2 comments, 1 upvote - [How do I pull a report of unsubcribers?](https://www.g2.com/discussions/50480-how-do-i-pull-a-report-of-unsubcribers) - 2 comments, 1 upvote - [How come I cant get a helpful person on the phone to fix my issue on my account](https://www.g2.com/discussions/25287-how-come-i-cant-get-a-helpful-person-on-the-phone-to-fix-my-issue-on-my-account) - 2 comments, 1 upvote - [What is Textedly?](https://www.g2.com/discussions/textedly) - 2 comments, 1 upvote - [View Textedly pricing details and edition comparison](https://www.g2.com/products/textedly/reviews?filters%5Bnps_score%5D%5B%5D=4&page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+05%3A50%3A25+-0500&secure%5Bsession_id%5D=bdb6633c-c93b-4c89-826e-6dae315ad2da&secure%5Btoken%5D=119eff31f7b08261f4768eb02b1c243090b8ab642b95a3675e425d7e2079a391&format=llm_user) ## Textedly Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - [Campaign Monitor](https://www.g2.com/products/campaign-monitor/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Drip](https://www.g2.com/products/drip/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textedly Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Customization Interface - Generative AI **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Voice Messaging - Two way messaging **Voice Recognition - AI Voice Assistants** - Voice Recognition **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Analysis** - Campaign Analysis - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Administration** - Scheduling - Triggered Notifications - Integrations **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Customer Service Analytics - Reporting/Analytics **Content ** - Content Ideas - Content Generation - Form Generation **Security and privacy - AI Voice Assistants** - Encrypted communication **Engagement** - Social Promotion **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - QR Codes **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **In-House Management** - Employee Performance - Team Workflow **Platform** - Social Media Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Textedly Alternatives - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,879 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)