OH

Ory H.

C

Small-Business (50 or fewer emp.)

4/15/2021

"Worth the money and time!"

5/5

What do you like best about Text In Church?

This resource has been a game changer for us! The ability to quickly communicate with large numbers of people and give them the opportunity to respond back individually is vital for us. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

No complaints at all. Text in Church has great customer service and is always releasing updates and new features. Review collected by and hosted on G2.com.

RH

Rob H.

Lead Pastor

Small-Business (50 or fewer emp.)

6/10/2021

"Text In Church... GAME CHANGER"

5/5

What do you like best about Text In Church?

The ability TIC has for us to stay connected to our new visitors. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

Not able to scheule specific dates. they are working on Review collected by and hosted on G2.com.

TK

Tricia K.

volunteer

Small-Business (50 or fewer emp.)

3/20/2021

"Text in Church"

5/5

What do you like best about Text In Church?

Text in Church is a great communication tool. It saves me time and helps insure that guests don't fall through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

It took me awhile to be comfortable using multiple aspects of the software, but I think it was due to user error. Review collected by and hosted on G2.com.

JH

Jackie H.

Administrative Assistant

Small-Business (50 or fewer emp.)

8/13/2020

"Easy to connect to members with TEXT IN CHURCH"

5/5

What do you like best about Text In Church?

Text in Church has made it easy to keep in touch with church members via text messaging system. We are able to send out on the spot messages or schedule messages. I also like that I am able to create groups. This feature is used for different departments and so when that particular groups needs to be notified, it is very simple. It also has the capability to attach photos to the text, which makes it look more professional. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

What I don't like about TEXT IN CHURCH is that when spanish accents are used it causes a glitch and warns you that the message might be broken up or not delivered. So we send our spanish messages without accents. Which then looks unprofessional. But we rather them receive the message than none at all. Review collected by and hosted on G2.com.

Recommendations to others considering Text In Church:

Text in Church is a simple interface that allows even the simplest person to use. You can also assign individual logins. In addition to sending text messages on the spot, you can schedule them. You can send to pre-determined groups. Another feature is you can create auto sign ups in which it add them to specific group by using a keyword. And it also always individual responses too. Review collected by and hosted on G2.com.

What problems is Text In Church solving and how is that benefiting you?

One problem we are solving with TEXT IN CHURCH is that we send reminders of our virtual events 15 minutes before start time with the link. This way we help the individual not to forget the event and also by sending the link, it enables them to connect immediately since the link is readily available. Review collected by and hosted on G2.com.

KG

K G.

Small-Business (50 or fewer emp.)

7/24/2020

"Better integrations would be nice"

4/5

What do you like best about Text In Church?

Text in church allowed an entire team of connection volunteers to engage with our congregation through a single phone number. We could put that number in caller ID as the organization rather than individuals. Text in church is flexible enough to allow for sending and receiving both keyword automated messages and personal free form responses.

Our congregation often felt uncomfortable before we had text in church, with braising their hands during services to receive our gift and information registration follow up card, and even so we often would not receive their information card back from them or it would be mostly incomplete. Text in church gave us an automated reply to send to those who text a keyword to the number. This would ask them to fill out a simple form through the in app browser with which we could gather more information. We often receive and are able to answer questions on this number as well! Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

Our church database keeps track of all other correspondence with our congregation,but text in church does not integrate very well. The integration is only a list and is one directional. We wish it would integrate the other direction so that we can see the correspondence when we search for an individual in our database. The dashboard tracker and address book therefore take an extra level of administration.

Each layer of administration will require more training for your team. However, with a consistent trainer, your team can still use text in church. It is not too difficult to train. You just need to create your process as the program has different ways to handle information and each user may interpret the avenues as more or less intuitive.

I dislike the fact that every admin in the account can see every other admin's messages. While this may be great for accountability, it can be confusing when another admin marks a message as read and it was meant for myself. Now I no longer see the "new message" icon because another admin read that message. Review collected by and hosted on G2.com.

Recommendations to others considering Text In Church:

We recommend text in church for organizations with fewer than a thousand members to keep track of. It seems best for the midsize church congregation.

Each user should have their own login, but you will want to standardize your utilization of the recording features.

I think it will have a lot to be done with the new year and the future is the only one that will give me the link that you have a lot to learn ther rest and the rest pf will have a lot of time for a teeny little one arrive on a small assortment in a few weeks or two on a regular meeting at a wedding and a couple weeks after that you are a little more happy birthday than I am not sure if I have to do something with the same thing Review collected by and hosted on G2.com.

What problems is Text In Church solving and how is that benefiting you?

Text in church has helped us provide a connection point that is less intimidating than a phone call for a newcomer, but more personal than an email.

We are now receiving much more complete information from our visitors, and with an automated follow up system, text in church helps us keep them engaged throughout their first six months.

We are also able to utilize a much larger volunteer team to help contact the newcomers and follow up with them. Each volunteer gets their own login. We can even seamlessly transition the conversation from one volunteer to another or to a staff member when needed.

Text in church also allows for multiple phone numbers to be listed under the same account, which can be super helpful if you want to send messages from several "leaders" within your organization. Otherwise, people will save the first number in their contacts list under the name of the first person who texted them. Later if you sign the text from a different ministry, they may become confused. This is an excellent way to keep everyone organized. Review collected by and hosted on G2.com.

AE

Al E.

Podcaster

Small-Business (50 or fewer emp.)

9/17/2020

"Love TNT!"

5/5

What do you like best about Text In Church?

Powerful and easy to use. Been using them for about 4 + years Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

What is least helpful about Text In Church? What are the downsides of using Text In Church? Nothing at all comes to mind. Review collected by and hosted on G2.com.

Recommendations to others considering Text In Church:

It is one of the most powerful tools that we use on a weekly basis. Review collected by and hosted on G2.com.

What problems is Text In Church solving and how is that benefiting you?

We use it to set up keywords when we set up groups. it allows us to connect with people and send reminders using text messages. It is a win-win! Review collected by and hosted on G2.com.

RH

Rick H.

Small-Business (50 or fewer emp.)

9/17/2020

"GAME CHANGER FOR GUEST FOLLOW-UP"

5/5

What do you like best about Text In Church?

PCO compatibility

ability to customize

automated workflows Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

not able to use short code for sending number Review collected by and hosted on G2.com.

Recommendations to others considering Text In Church:

Really frees us up to actually do ministry. Time spent communicating is taken care of automatically but people would never know it Review collected by and hosted on G2.com.

What problems is Text In Church solving and how is that benefiting you?

problem: we can't keep up with guest follow up consistently

solution:guest follow up is thorough and intentional with TIC Review collected by and hosted on G2.com.

AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

11/3/2020

"Text in Church Shout out"

5/5

What do you like best about Text In Church?

I love the ease of use, the ability to have them customize for me, the array of product opportunities and continued development and training. Plus I got some free cool socks! Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

I really have no dislikes at this point in time. Review collected by and hosted on G2.com.

Recommendations to others considering Text In Church:

I previously used another software program which I found way too complicated to implement. Using Text in Church has increased our responses and solved the problem of usability! Review collected by and hosted on G2.com.

What problems is Text In Church solving and how is that benefiting you?

I have been able to offer new guests the ability to connect immediately, follow up with current members, offer a place for prayer requests and the ability to import from Planning Center so I can text groups or lists. Review collected by and hosted on G2.com.

ED

Elizabeth D.

Executive Pastor

Small-Business (50 or fewer emp.)

2/21/2019

"Great Tool To Use For Communication"

5/5

What do you like best about Text In Church?

I love that we can text our congregants easily and put them into groups. It’s been helpful with informing people when winter storms affect our services. I love the automations that can be set up to do work for you while you focus on other things. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

The bigger drawback is learning how to use it and helping other team members to use it. And sometimes syncing over from Planning Center has some hiccups Review collected by and hosted on G2.com.

AR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

4/25/2019

"This tool is invaluable and saves time!"

4/5

What do you like best about Text In Church?

I like the automated campaigns that you can set up. Review collected by and hosted on G2.com.

What do you dislike about Text In Church?

You can't access some featured from the app, Review collected by and hosted on G2.com.