Easy to use. Provided data and analytical tools of open rates, and allowed us to track our individualized customer experience each time we used it. Because we used it often, saving various messages, adding money to our bank each time, made it easy to update and quick to access when time was tight. Review collected by and hosted on G2.com.

Nothing. it was great and we will use it again this year. Review collected by and hosted on G2.com.

Being able to text large groups of people at once Review collected by and hosted on G2.com.

Limits amount of numbers that you can text at once Review collected by and hosted on G2.com.

The sure bet feature is a great way to get confirmation. We use it to distribute schedules and then ask our employees to confirm. If they do not confirm within 24 hours, they get removed from the schedule and replaced. This has solved a lot of of no call no-shows or employees complaining. They never received the schedule. Review collected by and hosted on G2.com.

The mobile side of things could be a little more responsive and friendly Review collected by and hosted on G2.com.

I found Text-Em-All searching for a quick way to reach thousands of our customers at a time. Text-Em-All was the simple solution, allowing me to quickly register, but the amount of credits I needed, creat my text message, load my customer base, test and send my message.

I am able to keep track of responses, follow through with answers to questions, and complete our goal of reaching our customers and maintain our brand integrity. Review collected by and hosted on G2.com.

Nothing at all. They are fulfilling our expectations. Review collected by and hosted on G2.com.

Text-Em-All saves uncountable amounts of time and provides great customer support in case anything goes wrong. Our site uses Text-Em-All quite frequently as we have over 2,800 employees that we need to reach at any given moment. It's easy to understand mechanics also make it just as easy as texting a friend. Review collected by and hosted on G2.com.

I haven't looked into how many features Text-Em-All has as I just use it to reach large numbers of people at once but I would like for them to be better advertised! Review collected by and hosted on G2.com.

I like that I can send mass messages to multiple people in case of emergency. Review collected by and hosted on G2.com.

I do not like that a name does not show up on the account if someone uses the text option to sign up. Review collected by and hosted on G2.com.

The system is user-friendly and easily customized. We are able to modify how we use it and how many credits are used based on what messaging we are sending out. Review collected by and hosted on G2.com.

We are in a credit-purchase program, aka pay-as-you-go, so we have to sometimes buy in the middle of a campaign to be able to send the campaign out. When we have to do that, it makes buying the credits and allocating them to one office for costing a little challenging. Review collected by and hosted on G2.com.

Ability to schedule broadcasts in the future. I can plan in advance - set it and forget it! Knowing before broadcasts are scheduled what numbers are textable or not. It allows me to ensure my information is able to be received all recipients. Review collected by and hosted on G2.com.

The text broadcasts should allow you more options on how many are being sent out per minute, the same as calls. Broadcasts should also know when to stop instead of continuing until they're complete. This was a feature in the past with Call-Em-All, but it's no longer done. Review collected by and hosted on G2.com.

We use this service usually about once a quarter to inform our case workers when there is severe weather or when certain remote offices are closed. They made it super easy for us to register as a non-profit. Review collected by and hosted on G2.com.

No complaints. The only thing that would make me more pleased with the service would be to recieve a credit for the tax that we payed on our first couple of orders before I added our non-profit status to the account. Review collected by and hosted on G2.com.

This product is very easy to use and manage. We use this for mass employee communicaiton regularly, and we have multiple folks / departments that use it. It's nice to be able to have large scale communication and be able to sort and filter who you are sending to based on groups. Review collected by and hosted on G2.com.

I do not have any downsides to list, the product works as expected without any issues. Review collected by and hosted on G2.com.