Ben S.
BS
Ben S.
Community and Church Engagement
Small-Business (50 or fewer emp.)
"We use Text-Em-All to communicate urgent needs because it's fast, easy to use, and reliable."
5/5
What do you like best about Text-Em-All?

The simplicity of Text-Em-All is a major strength. With almost no learning required, we were up and running in just one day. Its immediate implementation has made it a regular tool for us, used weekly and sometimes even daily. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

In a perfect world we would like a lower cost because we are a very small nonprofit, but they did work with us and felt like they did what they could to help. Review collected by and hosted on G2.com.

PR
Phil R.
Director of IT
Mid-Market (51-1000 emp.)
"Emergency Out of Band Communications"
5/5
What do you like best about Text-Em-All?

My organization was looking for an out-of-band, emergency contact system. Most products that I looked at had fee structures that included monthly fees. This is a product that we hope we never have to use. The most helpful feature of Text-Em-All is that you can purchase credits that never expire. If we have an emergency in 6 months or 6 years, we will be ready to go and be able to text all our employees. Setup was easy and their support was very helpful when I had questions about the necessary documentation. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I can't think of anything I dislike about the product. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

Hi Phil, Thank you for the great review! We're happy to hear that our Credits plan is working well for your emergency communication and that our support team was helpful during setup. Thank you for choosing Text-Em-All!

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Great service, great experience"
5/5
What do you like best about Text-Em-All?

Text-Em-All is easy to navigate and customize. It's easy to learn and teach new employees the process. We use this daily at work now and have had no problems - we're very happy with our experience! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I wish it was more affordable but that's life! It is extremely affordable we just opt out of some features to save the credits. Review collected by and hosted on G2.com.

BM
Brandy M.
Accounting Manager/IT Administrator
Mid-Market (51-1000 emp.)
"Great Service! Highly Recommend!"
5/5
What do you like best about Text-Em-All?

This service has proven to be very efficient for employee notification and is user-friendly with the right price point. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

Not a thing. We have enjoyed the service thus far. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Easy to Use, But Character Limits Can Be "Costly""
4/5
What do you like best about Text-Em-All?

It is a very easy system to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

The limitation on characters per credit feels a little restrictive. We're already paying for the service, so it doesn't feel quite right to be charged more if you have a longer message. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great for affordable Broadcast Text Messages"
5/5
What do you like best about Text-Em-All?

Easy to use. Affordable. Intuitive. Budget friendly. Great if you just want factual communication Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

Would be nice if it were more image friendly. Review collected by and hosted on G2.com.

GC
Gregory C.
Key Account Manager
Mid-Market (51-1000 emp.)
"Easy, Professional, Exceptional Support"
5/5
What do you like best about Text-Em-All?

The ease of upload, and the simplicty of the interface. All of my tech questions were answered by a human within the hour. We were up and running campaigns within one day of approvals. We were able to replicate the campaign to the non responders 3 times succesfully without duplication. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I cannot think of any dislikes. It was easy to integrate and report across the company Review collected by and hosted on G2.com.

JG
Juan G.
Research Project Manager
Small-Business (50 or fewer emp.)
"Text em all has been great for our research study!"
5/5
What do you like best about Text-Em-All?

Text em all has been a great service addition to my team's research study. It has allowed us to reach hundreds of participants with a simple easy to use mass text message. Some of the best features from this service are the ability to schedule text messages for a later time, call forwarding to a different phone number, the option to upload a CSV file with contacts, the ease of use, and the fast customer service from text em all. Any issues I have they are quick to resolve the issue or provide any suggestions. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I cannot really think of any downsides to text em all pertaining to our study needs. Everything we need has been met or exceeded by text em all. Review collected by and hosted on G2.com.

ES
Emily S.
Production Coordinator
Mid-Market (51-1000 emp.)
"Effective and Simple to Use"
5/5
What do you like best about Text-Em-All?

It was so quick to implement Text-Em-All into our work flow and easy to get our first message out all the entire contact list. I love the feature to schedule future campaigns so you can set it and forget it, especially for event management.

It's simple to review metrics once the message is sent or cancel/change a campaign as needed. Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

When users are added to a contact group they will not autmatically be added to any messages that are already scheduled for that group, so you can't send the campaigns too far in advance. Review collected by and hosted on G2.com.

Response from Kaitlyn Orred of Text-Em-All

Hi Emily, Thank you for the great review. We're so glad we're helping you with event management and team communication! Thank you for giving us feedback on adding new contacts to scheduled campaigns. I've shared it with our product team to help improve our platform.

Thank you again for taking the time to leave us a review!

Kelly C.
KC
Kelly C.
Office/HR Manager
Small-Business (50 or fewer emp.)
"I love Text-Em-All!"
5/5
What do you like best about Text-Em-All?

I use Text-Em-All regularly to communicate with our employees and it has worked great! It is very easy to use and initial set-up was a breeze! Definitely recommend! Review collected by and hosted on G2.com.

What do you dislike about Text-Em-All?

I don't really have any negative comments :) Review collected by and hosted on G2.com.