"Great Service and easy to use"
What do you like best about Text-Em-All?
The custom message feature and the two way communication via text with patients. It is user friendly and easy to learn. The ability to be able to communicate with patients via text has increased our feed back from patients when confirming or cancelling their appointments which allows us to open up slots for additional patients to take the cancellations.
What do you dislike about Text-Em-All?
I don't have any dislikes. I've been using this product for years and their improvements have been excellent. Early on they have listened to my feed back and with my feed back and others the feedback was implemented.
Recommendations to others considering Text-Em-All:
This is an easy to learn and easy to customize program. It's worth trying and if you need help Call Em All staff are happy to help.
What problems is Text-Em-All solving and how is that benefiting you?
Appointment reminders. With the voice mail we were getting very little feedback from our patients to confirm or cancel their appointments, as soon as we moved to reminding them via text messages our feedback is great. We have very few that do not respond to the texts.
"Great and efficient service!"
What do you like best about Text-Em-All?
How easy and efficient it is to communicate with patients in mass!
What do you dislike about Text-Em-All?
That it doesn't integrate with MacPractice.
What problems is Text-Em-All solving and how is that benefiting you?
Communication with our patients in mass at such a quick and efficient speed.
"Great program"
What do you like best about Text-Em-All?
That I can customize all messages and save them to use again
What do you dislike about Text-Em-All?
Not much, everything is easy to use and it gets the job done
What problems is Text-Em-All solving and how is that benefiting you?
People love having the reminder call about appointments or that they are due
"great service at a great price "
What do you like best about Text-Em-All?
The ease of use makes Call em all worth its weight in gold
What do you dislike about Text-Em-All?
I have never been able to see or set up calls from my phone
Recommendations to others considering Text-Em-All:
easy to use. Try it out and you will be hooked.
What problems is Text-Em-All solving and how is that benefiting you?
APPOINTMENT REMINDERS, ANOUNCEMENTS, COLLECTION CALLS
"Great service!"
What do you like best about Text-Em-All?
It is easy to use and allows you to connect and send messages to multiple different people very quickly! Sometimes you aren't able to reach out to every single person individually and this solves that problems. You can send reminders, give updates and so much more without having to call or message each person. This has been great for our company reaching out to not only customers but employees as well. I would highly recommend this service to other businesses to connect with their employees or customers. I also like how it tells you how many people actually answered the call, how many voicemails you got and how many people you were unable to reach. The best part is it comes at a great price point, too. I haven't found many other services around an affordable price point like call-em-all.
What do you dislike about Text-Em-All?
Absolutely nothing! It is very convenient and provides great service for us. There are not changes I would make to this service.
Recommendations to others considering Text-Em-All:
If you struggle with sending messages or updates to employees or your customers, this is a great, easy and affordable option! This has been a great solution for our company!
What problems is Text-Em-All solving and how is that benefiting you?
We have been able to connect and send messages to a ton of different people at the click of a button. This is great when you need to get a message out quickly but don't have time to reach out to each person individually. It allows us to reach out to tons of different people and give updates and send reminders. We will continue you to use this service for years to come.
"Great Service Great Price!"
What do you like best about Text-Em-All?
It's ease of use and simplicity. We can get a message out quickly to all of our staff!
What do you dislike about Text-Em-All?
I haven't found anything I dislike so far.
Recommendations to others considering Text-Em-All:
This is a great tool to use for staffing. You can get a message out to ALL of your staff super quickly and it is so easy!
What problems is Text-Em-All solving and how is that benefiting you?
We have used it for staff videos we send them a video link (on vimeo) to watch for updated information. They seem to really like it!
"Increases Efficiency and User Friendly!"
What do you like best about Text-Em-All?
The best thing about Text-Em-All is how easy it is to use. When training new staff, we are able to quickly get them up to speed on sending out appointment reminders and other memos! It's versatile and can be used for a number of items.
What do you dislike about Text-Em-All?
We have only once had a glitch with the systems and we were able to quickly get help.
Recommendations to others considering Text-Em-All:
I don't have any recommendations at this time.
What problems is Text-Em-All solving and how is that benefiting you?
We often has a large number of appointments needing rescheduling due to schedule changes and/or COVID issues. Text-Em-All eliminates having to manually pick up the phone and call each and every patient. It saves time , energy and errors.
"Great tool to reach families during Covid crisis!"
What do you like best about Text-Em-All?
Very easy to store and recall group numbers to send text messages.
What do you dislike about Text-Em-All?
Limited to a certain number of characters for the texts without a higher charge.
What problems is Text-Em-All solving and how is that benefiting you?
We are able to quickly notify residents, family and staff in anyone has tested positive for the Corona Virus
"Best in business"
What do you like best about Text-Em-All?
Flexibility to customize as necessary, from how to pick recipients to when to schedule campaigns.
What do you dislike about Text-Em-All?
The spreadsheets have to be in specific formats in order for the program to recognize the numbers.
Recommendations to others considering Text-Em-All:
It's better than the competition, trust me, I checked.
What problems is Text-Em-All solving and how is that benefiting you?
Reminder calls, having to spend time calling thousands of clients at a time
"Text-Em-All is the best!"
What do you like best about Text-Em-All?
I like that we have the ability to send bi-directional text messages. The parents love having the option to text and get a response quickly.
What do you dislike about Text-Em-All?
Honestly, I do not have one complaint about Text-Em-All. Text-Em-All has been a huge help to our practice. Our Sanofi rep. recommended Text-Em-All and we have been using it ever since. It replaced another application that we were using.
Recommendations to others considering Text-Em-All:
n/a
What problems is Text-Em-All solving and how is that benefiting you?
We do not have to call patients on-by-one. Instead, we can send a mass text message or phone call recording. One of the benefits is that parents are able to communicate with our office, without going the trouble of waiting on hold.
