BG
Ben G.
Head of Product
Mid-Market (51-1000 emp.)
"Great platform for our shared knowledge bank"
5/5
What do you like best about Tettra?

We love that we can have all our tech logic stored in one centralised space for all users to be abel to access and view how things work. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

We would love there to be more configuration about fonts/formats of text. Review collected by and hosted on G2.com.

SL
Savannah L.
Mid-Market (51-1000 emp.)
"Tettra is a great resource for helping solve day-to-day challenges in our restaurant"
4.5/5
What do you like best about Tettra?

Tettra has a great search functionallity and organization making it effiecient and easy to sort through our companies knowledge base. Tettra had helped me feel better equipped to navigate various situations that may arise as I can quickly access the information I need. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Would be great if Tettra had it's own app instead of having to use a desktop or the slack search functionality. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Tettra is a lifesaver!"
4.5/5
What do you like best about Tettra?

My company uses Tettra as a knowledge dump for all of our technical documentation. We love how easy it is to use - without Tettra we'd probably have 1000s of separate documents which would be impossible to navigate. Updating, searching and reading our technical documentation on Tettra is quick and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

More variety of text formatting (e.g. fonts, headers) would be nice, and editing big pages can sometimes be laggy. Review collected by and hosted on G2.com.

DE
Diana E.
Small-Business (50 or fewer emp.)
"Easy way to find the right answer!"
5/5
What do you like best about Tettra?

I use Tettra as a resource for resolving day-to-day challenges at our restaurant. Whether it's troubleshooting equipment issues or finding something I moght know how to do, but still want to double check... I can always count on Tettra to provide quick and reliable solutions. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

sometimes it takes a few tries to find what I'm looking for Review collected by and hosted on G2.com.

Jovanka W.
JW
Jovanka W.
Content Developer
Sporting Goods
Mid-Market (51-1000 emp.)
"Super user-friendly software and welcoming customer support team"
5/5
What do you like best about Tettra?

My colleagues and I appreciate Tettra for its ease of use and integration with Slack and Google. The functions and layout are not complicated, allowing all team members to familiarize themselves with Tettra pretty rapidly. This is a huge plus since we use Tetta on a daily basis and have lots of information to store. Given that my company is multilingual, we are also happy that Tettra can render non-Latin scripts without any problem.

I should also highlight how welcoming the Tettra team has been throughout my team's learning process. They have been exceptionally receptive to feedback and generous with their time and advice. I am extremely satisfied with how they have also been encouraging us to continue sending feedback and actually implemented some of our requests. I look forward to continuing our working relationship with Tettra and learning new things together. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

It would be truly helpful if the page editing mode could offer more functions and options, specifically different fonts, font sizes, and colors, and also more flexibility in creating tables (resizing/merging/splitting cells). It would also be great if we could have in-text comments so people can directly leave remarks or questions on specific sections of the page.

The page editing mode does not have to be as comprehensive as Word or Google Docs, but the mentioned features would significantly help my team organize our knowledge even more precisely. Review collected by and hosted on G2.com.

Response from Josh Spilker of Tettra

Great to hear that you've had a positive experience with Tettra. And also thank you for the suggestions.

Carlos V.
CV
Carlos V.
General Manager
Food & Beverages
Small-Business (50 or fewer emp.)
"Best way to find what information i need asap"
5/5
What do you like best about Tettra?

Tettra is a lifesaver for managing content across our restaurant chain. Its robust search functionality and structured organization make finding information fast. It's like having a AI guiding me through every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

i cnnot find something I dont like about tettra Review collected by and hosted on G2.com.

Sean C.
SC
Sean C.
Chief Operating Officer
Mid-Market (51-1000 emp.)
"Organizational organization of organic content; how we organized our company processes with Tettra"
4.5/5
What do you like best about Tettra?

The fast and easy nature of adding content, finding content, and editing content in Tettra is wonderful. My org had come from a SharePoint-based system of folders and docs which was ok for a bit but ultimately caused us to struggle with finding and keeping information up to date. Tettra makes it easy for every individual in my org to find, edit, or capture what they need. It has been amazing for capturing and improving cross-team processes.

When we implemented Tettra we knew it would be hard to get all of our company, team, and client docs into the new system but the doc uploading feature was very simple to use and really accelerated the individual teams.

Most users in the org find Tettra a daily stop to find information or update some topic. The regular reports of usage and top pages makes my work as an admin easier as well.

Recent integrations with Slack and the new AI have been good and we expect to make more of them in the near future. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

While the creation of a page is super simple and there are some layout tools to make lists, adjust headers, and insert simple tables and graphics, we do want more ability to style our content. The most often asked for need is for better outline capability. Review collected by and hosted on G2.com.

Response from Josh Spilker of Tettra

Love your point about improving cross-team processes. Thanks for using Tettra!

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Comprehensive Knowledge Base Platform"
5/5
What do you like best about Tettra?

As a head office user tasked with creating knowledge articles, Tettra is my secret weapon. Its intuitive interface and collaboration features streamline the content creation process. It's made my job easier and our knowledge base more comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Some of the UI would be better if it had some drag and drop functionality, but since onboarding with Tettra I have seen a number of significant UI improvements. Review collected by and hosted on G2.com.

Wayne I.
WI
Wayne I.
Mid-Market (51-1000 emp.)
"Reliable and resourceful"
5/5
What do you like best about Tettra?

I love using Tettra. Very easy to use .10/10 Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Lack of video and pictures. I think that would make this application more easier for first time users Review collected by and hosted on G2.com.

Eric P.
EP
Eric P.
Business Owner
Small-Business (50 or fewer emp.)
"Great Program"
5/5
What do you like best about Tettra?

The program ties our whole business together -- amazing for small business to have everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Its a little expensive for a small business but worth it. Review collected by and hosted on G2.com.