--- title: Tetherfi Video Solutions Reviews meta_title: 'Tetherfi Video Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Tetherfi Video Solutions works for a business like yours. date_modified: '2026-06-22' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Tetherfi Video Solutions Reviews **Vendor:** Tetherfi **Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) ## About Tetherfi Video Solutions Tetherfi is focused on delivering rich-media, Vision AI driven, in-app customer engagement for Sales and Service to enterprises. Hence, enabling ‘Customers’ of enterprises to connect from ‘anywhere’ on ‘any device’ at ‘any time’ Tetherfi's Multi-eXperience (MX) platform powered by Tetherfi SDK / API, enables enterprise customers to chat, video, audio, screen share & co-browse with their customers and prospects through secure mobile apps, popular messaging platforms and websites from anywhere on any device withing a single session, breaking the challenge of silos. Tetherfi's Secure & Compliance Monitoring platform provides a seamless and secure work from home experience for agents, supervisors, and other users, just like working from the office. Our modular architecture simplifies and enriches the digital customer journey in agile & cost-effective manner. Our platform delivers a consistent user experience and interface across on-premise, hosted, hybrid and pure-cloud deployments. At Tetherfi we work with some of the world’s leading banking, telecommunication and hospitality brands to accelerate their digital transformation journey. Tetherfi is one of Singapore’s fastest-growing technology and is the recipient of Frost & Sullivan’s 2019 Best Practices Award. Our customers are spread across more than 12 countries using 22Million API driven interactions every year and using 14,000 Digital Agents and 10,000+ Secure Agents. - [View Tetherfi Video Solutions pricing details and edition comparison](https://www.g2.com/products/tetherfi-video-solutions/reviews?open_modal_url=%2Fproducts%2Ftetherfi-video-solutions%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftetherfi-video-solutions%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+04%3A54%3A35+-0500&secure%5Bsession_id%5D=4cf6f2bf-032e-4ab3-8365-1d2ac2c1b106&secure%5Btoken%5D=245fb071768ba4acfd82f935344d55c996995a129e5738c818a134673b64b9e8&format=llm_user) ## Tetherfi Video Solutions Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication - Two-Factor Authentication - Multi-Factor Authentication - Out-of-Band Authentication - Mobile Authentication **Workforce Management** - Agent Availability - Skills Management - Shift Scheduling - Agent Self-Service - Mobile Access - Service Level Agreement (SLA) Management - Performance Management - Queue Management - Compliance Management - Customer Experience Management - Attendance Management - Employee Management - Time Off Management **Administration** - Encryption - Audit Trails - Regulatory Compliance **Administration** - Automation - Productivity Analysis - Dashboards - Labor Forecasting - Intraday Management - Quality Management **Additional Functionality** - Performance Metrics - Leave Tracking - Call Monitoring - AI Copilot - For Call Centers - Employee Time Tracking - Third-Party Integrations - Generative AI - Activity Monitoring - Reporting/Analytics - API - Call Recording - Approval Process Control - Skills Tracking - Activity Tracking - Variable Workforce - Employee Coaching Tools - Employee Database - Online Time Clock - Agent Interface **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Background Identification - Face Clustering - Identity Verification - Natural Language Processing - Mobile Access - Annotations - Intelligent Search - Third-Party Integration - Sentiment Analysis - Machine Learning - Deepfake Detection - Privacy Options - Image Classification - Data Import/Export - Real-Time Reporting - Multi-Language - Data Security - Image Analysis - Face Detection - Motion Tracking - Pose Estimation - Predictive Analytics - Face Analysis - Data Retrieval - Deep Learning - Multi-Device Support ## Top Tetherfi Video Solutions Alternatives - 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