Shreya A.
SA
Shreya A.
"Effective for Hiring, But Needs Flexible Pricing"
3.5/5
What do you like best about TestGorilla?

I love how TestGorilla accelerates the interview process by offering a thorough and intensive questionnaire experience. It's great for finding good candidates quickly. I also appreciate the way questions are divided to give candidates breathers, along with helpful examples provided. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

{"I am frustrated with the pricing structure of TestGorilla. It only allows for a yearly subscription, which is too costly for me. I would prefer a more flexible option, such as a monthly subscription.","I find that the pricing does not suit the Indian economy, making it too expensive for me.","I am disappointed in the customer support when dealing with pricing issues. There's no live chat or call support available when I'm stuck or have questions."} Review collected by and hosted on G2.com.

Response from Bjorn Beukes of TestGorilla

We appreciate your feedback on the pricing structure. We understand the importance of accessible pricing and will explore options for providing more flexibility, as well as improving customer support for pricing inquiries.

Aditya V.
AV
Aditya V.
Associate Analyst
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fair, Efficient Assessments with Easy Integration"
4/5
What do you like best about TestGorilla?

I like TestGorilla for its well-structured and role-relevant assessments. The timed tests and mix of technical and aptitude questions make evaluations fair and efficient. I also find the user-friendly interface and clear instructions work especially well. Additionally, the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

One area for improvement is the question depth for more advanced roles, where some tests can feel a bit generic. For advanced roles, it would help to include deeper, scenario-based questions that test real-world problems. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Hi Aditya, thank you so much for your helpful feedback!

We have been working hard to improve our question depth. Our Conversational AI interviews allow you to create your own custom questions and scoring criteria for more customization. We also recently launched 5 task-based role plays that immerse candidates in realistic, role-specific scenarios.

Ankit G.
AG
Ankit G.
"Pre-Made Tests Useful, But Poor Results and Unsatisfactory Support"
1/5
What do you like best about TestGorilla?

I found their pre-made tests helpful for screening candidates, as they provided a structured approach to evaluating potential hires. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

I renewed TestGorilla for 1 full year. And asked their support team to refund in the first week after renewal. But they did not refund anything! This is extremely bad user practice! I find TestGorilla is not solving any problem for me and not benefiting me at all. The pre-made tests, while useful, do not provide me good results. Moreover, I am not satisfied with their support team. These issues contribute to my decision not to repurchase TestGorilla, and I am unlikely to recommend it, giving it a low score of three out of ten. Review collected by and hosted on G2.com.

Response from Bjorn Beukes of TestGorilla

Hi Ankit, thank you for sharing your experience with TestGorilla. We are sorry to hear about the issues you encountered with our support team and the pre-made tests. We will investigate your concerns and take steps to address the issues you raised.

Verified User in Consumer Services
EC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Objective tool for scaling recruitment"
4/5
What do you like best about TestGorilla?

Easy to use by HR teams and line managers too. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Additional tools to support review of candidates who are using AI Review collected by and hosted on G2.com.

Response from Nikky K of TestGorilla

Hi there! Thank you for taking the time to review TestGorilla. We're pleased our CS team helped you migrate to a paid account. It's fantastic that TestGorilla can help you screen and evaluate candidates. Welcome to the TG community!

GK
G K.
"Decent Assessment Tool, Needs UI and Support Improvements"
2.5/5
What do you like best about TestGorilla?

I appreciate that TestGorilla makes online assessments easier. I like how I can allow both multiple-choice questions (MCQs) and coding challenge assessments to shortlist candidates. The initial setup was also easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

I used TestGorilla for assessments, but it was having so many problems. So many candidates are unable to start the test on time, and it has heavy time pressure on students. The UI and support team could be improved. The setup was easy, but the candidates will face so many problems. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

We're glad to hear that you appreciate the ease of online assessments and the flexibility of TestGorilla's features. We also understand your concerns about the UI and support, we are continuously working to improve these aspects for a better user experience.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Versatile, Flexible, and a Real Difference-Maker"
5/5
What do you like best about TestGorilla?

The versatility and flexibility it offers makes the difference Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Sometimes is a bit tricky to get to know the results. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

We're so glad to hear TestGorilla is making a positive difference to your hiring process!

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Easy, Accurate Candidate Assessment"
4.5/5
What do you like best about TestGorilla?

It is easy to assess a candidate accurate. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Some test questions are not practical depending on the situation. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

We appreciate your feedback about the practicality of some test questions. We are constantly working to improve our assessments to better fit real-world situations - currently, our Conversational AI Interviews allow you to create your own questions and scoring criteria to enable more customization for the roles that require it.

Parakh S.
PS
Parakh S.
Process Head - Banking and Finance
Small-Business (50 or fewer emp.)
"Best candidate evaluator"
4.5/5
What do you like best about TestGorilla?

I like that TestGorilla focuses on skills-based hiring with validated tests, offers strong anti-cheating measures, and provides clear reports that make candidate comparison easy. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

It would be helpful if TestGorilla offered more customization in reporting and deeper role-specific analytics, but overall the platform works very well. Review collected by and hosted on G2.com.

Response from João Magalhães of TestGorilla

Hi Parakh, thank you very much for your review. It's great to hear you're happy with our customization features! Welcome to the TG community!

Verified User in Executive Office
GE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Webcam Proctoring and IP Detection That Boost Confidence"
4.5/5
What do you like best about TestGorilla?

The Webcam feature, and ability to know if a test has been taken from a similar IP address Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Somet,the Webcam feature doesn't work well. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Thank you for the review - we're so glad TestGorilla is helping you work through so many applications faster!

Sam Z.
SZ
Sam Z.
Recruiter
Small-Business (50 or fewer emp.)
"Straightforward, Intuitive Platform with Great Potential"
5/5
What do you like best about TestGorilla?

TestGorilla is incredibly user-friendly and intuitive. I was able to set up and run assessments within minutes—no tutorials or walkthroughs needed. The clean interface made navigation seamless. One standout feature is the ability to send the assessments to myself first—this allowed me to experience the test as a candidate would, which was hugely helpful. Reviewing completed assessments was just as simple; I could quickly jump into individual profiles and see detailed results, including resumes submitted through the Jobs beta page. For a free tool, it delivers a highly professional and polished experience which is really great for us as start up.

Also dealing with the customer support team has been a breeze - quick with info and feedback! Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

There isn’t much to dislike, especially considering the value of the free version. That said, the Jobs feature is still in beta but I'd love the ability to edit job posts after creation. I’d also love to see features like automated rejection emails included in the free version but at the same time - I do understand the business needs to make income as well (#startuplife). Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

#startuplife - we feel seen 😌 Thank you for such a detailed and helpful review, Sam - it's great to hear where we're helping your hiring process!

Have you looked at our Startup Program? It gives you enterprise-grade hiring tools at a founder-friendly price: https://www.testgorilla.com/partnerships/startup/

Happy hiring 🫱🏼‍🫲🏽