MR
Matt R.
HR and Payroll Manager
Mid-Market (51-1000 emp.)
"HR Assessments"
3.5/5
What do you like best about TestGorilla?

online access for candidates on their own time Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

implemented new pricing and models. current pricing structure ended up costing us more money Review collected by and hosted on G2.com.

Response from Siobhan Comerford of TestGorilla

Hi Matt! Thanks for taking the time to leave us your feedback. Glad to read that you have been able to accurately and successfully assess the skills of your potential employees using the platform. We wish you the best of luck with your hiring and welcome to the TG community!

Siyabonga N.
SN
Siyabonga N.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Practical, Job-Relevant Assessments That Simplify Hiring"
5/5
What do you like best about TestGorilla?

What I like best about TestGorilla is how practical and job-relevant the assessments are. The platform goes beyond generic testing and allows you to combine cognitive ability, role-specific skills, and behavioural traits in one streamlined assessment. It’s easy to use from both a recruiter and candidate perspective, and the results are presented clearly, making it simple to compare candidates objectively and reduce bias early in the hiring process. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

While TestGorilla is very effective overall, some of the assessments can feel a bit generic for highly specialised or senior roles, and there is limited flexibility to deeply customise questions. Additionally, candidates unfamiliar with online assessments may sometimes find the experience slightly intimidating, which can affect performance even if they have strong real-world skills. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Thank you for the review, Siyabonga! We're so glad to hear how TestGorilla has improved your hiring process.

Our team has been working hard to improve customization through our Conversational AI Video Interviews. These interviews allow you to create your own custom questions and scoring criteria so you can more successfully assess those specialized and senior roles.

Verified User in Computer Games
AC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"What I think about TestGorilla "
4.5/5
What do you like best about TestGorilla?

One of the new things I appreciate about TestGorilla is how straightforward and user-friendly the platform is. Everything is well organized, which makes the experience smooth and efficient. I also really value the fact that it is free to use, as this allows me to access high-quality tools without worrying about costs. On top of that, TestGorilla focuses on the essentials and delivers exactly what I need without unnecessary complexity. Overall, its simplicity, accessibility, and practical features make it a platform I genuinely enjoy using. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

At the moment, our organization does not use TestGorilla as a primary hiring tool. Instead, it serves as complementary support for a psychologist who manages her recruitment process through a different platform. While TestGorilla provides valuable features, the pricing can be relatively high for infrequent use. For that reason, it would be helpful to have more flexible or usage-based options that better align with our needs. Review collected by and hosted on G2.com.

Response from Nikky K of TestGorilla

Hi there! Thank you for taking the time to share your review. We’re glad to hear that you value the platform’s ease of use and its ability to support your psychologist’s processes effectively. Your insights into how you’re leveraging TestGorilla in conjunction with other tools are interesting—if you’d like to share more details about how you use the platform, it would help us better understand and potentially improve your experience.

We appreciate your feedback about occasional use costs and will consider it as we evaluate our offerings. Thanks for choosing TestGorilla to support your assessments!

Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, Efficient Tool for Crafting Specialist Interview Questions"
5/5
What do you like best about TestGorilla?

It’s easy and efficient for creating specialist job interview questions. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

I can’t think of any downsides based on my experience. TestGorilla delivered beyond my expectations in my most recent use case. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Thank you so much for the review! We're so glad to hear we're helping you save time during your hiring process.

Snir A.
SA
Snir A.
CEO/Founder
Small-Business (50 or fewer emp.)
"BAD PRODUCT, TERRIBLE COMPANY - STAY AWAY FROM IT"
0/5
What do you like best about TestGorilla?

The idea that this product is aiming to solve Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

This is one of the most frustrating SaaS experiences I’ve had in years.

TestGorilla presents itself as a transparent, customer-friendly product, but the reality is very different. The pricing and checkout flow are deeply misleading. What looks and feels like a monthly subscription turns out to be a locked-in annual contract, split into monthly charges — a distinction that is not clearly or responsibly communicated to users.

Once you realize this and try to cancel, you hit a wall.

Refunds are not an option AS A COMPANY POLICY. They literally force you to use their product(which rarely used as you'd like).

I’ve since discovered I’m far from alone — many users online report the exact same issue: sudden surprise in billing, trying to cancel, and being refused outright.

If you’re considering TestGorilla:

*Read every line of the checkout very carefully**

* Assume there is no flexibility, no goodwill, and no customer advocacy

* Understand that once they have your card, you’re locked in — whether you use the product or not

There are plenty of alternatives in this space. I strongly recommend choosing a company that values transparency, ethics, and long-term trust over aggressive billing tactics.

This experience alone is enough to make sure I never recommend this product — and actively warn others against it. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Thank you for sharing your feedback! We appreciate your input regarding our pricing model and will take it into consideration as we strive to provide the best solutions for our customers.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"excellent platform"
4/5
What do you like best about TestGorilla?

The platform is always improving and always updated. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

Testgorilla is the most comprehensive test platform I've ever used. Review collected by and hosted on G2.com.

Response from Siobhan Comerford of TestGorilla

Hello! Thank you for leaving us a comment :) We are happy to read that you have had a positive experience with the platform so far. It is true that we have several features and that the platform is very flexible regarding combinations of questions and assessments.

Marzena C.
MC
Marzena C.
HR Director
Mid-Market (51-1000 emp.)
"Great tool for the recruiting team!"
4.5/5
What do you like best about TestGorilla?

I also like the user-friendly interface and how easy it is to compare candidates' results. The detailed reports help make hiring decisions more objective and efficient. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

More flexible pricing plans for companies with occasional hiring needs would be a valuable addition. Review collected by and hosted on G2.com.

Response from Nikky K of TestGorilla

Hi Marzena! Thank you for your review and feedback - we appreciate you taking the time. We appreciate your feedback about the monthly contract and do recommend reaching out to our sales team to see how we can best assist you. Welcome to the TG community!

Susan D.
SD
Susan D.
Owner
Small-Business (50 or fewer emp.)
"Easy Setup and Testing Made Simple"
4/5
What do you like best about TestGorilla?

Easy to use, easy to setup and send testing. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

It would be better if it integrated with hiring platforms such as Indeed so we could send testing automatically. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Hi Susan, thank you so much for taking the time to leave a review! It's great to hear we're helping spot red flags 🚩

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Accurate, Clear Results You Can Trust"
5/5
What do you like best about TestGorilla?

I like that the results are accurate and clear. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

It doesn't always happen but a few times candidates were unable to access the test links. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Thank you so much for taking the time to leave a review. We're so glad to hear we're helping you find top quality talent and saving your team hours on screening at the same time!

Should candidates have trouble accessing assessments in the future, our team is always available to assist at hello@testgorilla.com

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Best-in-Field Candidate Screening with an Easy, Intuitive UI"
5/5
What do you like best about TestGorilla?

Best in field product for identifying candidates and subjecting them to some light automated testing. Setting up a job advert is very simple and the UI is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about TestGorilla?

The pricing structure is a little bit steep. Overall, this is still lower than recruiters directly, but ideally I'd like to use this in combination with recruiters. Review collected by and hosted on G2.com.

Response from Emily McKenzie of TestGorilla

Hi Cedric, we're thrilled to hear TestGorilla has helped improve your hiring process - that's what we aim to do!

We have noted your feedback about test timings, thank you for sharing.