What do you like best?
Not everyone in our testteam has a developer background, so keywordtests in combination with scripts are the perfect solution for us. If needed, next to recording and updating tests, we used the possibility to write our own scripts.
We also like the dataloop and browserloop functionality, since most of our cases have a lot of possible combinations, which can be validated with UI tests.
The learning curve for Testcomplete is low, there is a quick result once the first basic tests are setup.
What do you dislike?
We've been struggling a bit with the integration with Visual Studio (TFS), but thanks to the help from the support team, these issues were solved correctly, if needed with patches.
Disadvantage of all UI automation is the fact that tests are "bound" to namemapping. Of course Namemapping is needed to identify objects correctly, but when working with grids, it is sometimes hard to identify the right cell in the right row. At this moment, we are not able to select or delete rows in a grid correctly, woraround is working with "sendkeys" to navigate through the grid.
Recommendations to others considering the product:
In our evaluation of different products, we've noticed quickly that Testcomplete is a "readable" tool, as said : it is a tool that can be used by non-technical testers also. Price/Quality is ok.
And thumbs up for the support team, they really helped us out with the incidents we've logged.
What problems are you solving with the product? What benefits have you realized?
We are using the desktop edition most of the time, only a few tests exist for our web applications, which form the minority of our applications to test. We mainly use Testcomplete for automated smoketests and regressions tests.