UA

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/29/2020

"TestIO review"

4.5/5

What do you like best about Test IO?

distributed testing approach. there are testers spreading around the world, which really average up the testing quality and availability. firm expectation when the test results will be available. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

sometimes, some individual testers try out some scenario which is really not practical or necessary. Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

10/27/2020

"Amazing Service!"

4.5/5

What do you like best about Test IO?

What I like best about this service is that there are testers usually always available to do test on our app at any time of the day. It also easy to set up a test and run it for a determined period. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

It took a few tutorials before understanding the interface to set up the tests. Some bugs reported are duplicated and we have to sort them out ourselves. Review collected by and hosted on G2.com.

MR

Melissa R.

Mid-Market (51-1000 emp.)

8/4/2020

"Great end to end testing platform!"

5/5

What do you like best about Test IO?

They use real testers - so all our different flows are easily tested. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Nothing really - if anything the testers are too good and find every little bug in our platform! Review collected by and hosted on G2.com.

MR

Melissa R.

Senior Software Engineer

Mid-Market (51-1000 emp.)

6/16/2020

"Great end-to-end testing"

4.5/5

What do you like best about Test IO?

The testers really dive deep into each feature and find bugs we would have never found. I feel confident when I get zero-bug test reports back! Review collected by and hosted on G2.com.

What do you dislike about Test IO?

I wish the test runs were faster but it just takes planning to have them tested/returned when it's convenient for our team. Review collected by and hosted on G2.com.

SC

Steve C.

Project Manager and Business Analyst

Mid-Market (51-1000 emp.)

11/25/2019

"Easy to use, developing well"

4.5/5

What do you like best about Test IO?

I enjoy the ease of use for testIO. Right at the start, the application is easy to learn and with the guidance of the testIO team, they only make the experience easier. The best feature of the application, from my perspective, is the Jira integration. We have the flexibility to integrate with our ticketing system, which save time and effort. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

With the application continuing to evolve, there is a slight learning curve and functionality may seem to be "missing". However, there is plenty of functionality in development. The team at testIO are insightful and I am happy to hear about development pieces in progress.

No complaints from my side. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

Keep up the development efforts and keep moving the application forward. The customer-focused mentality works well for your business model. As a suggestion, I would not sell the product as a testing automation tool until the platform is truly automated. It is automated from the perspective of the user. However, tests are manually executed by human testers. Just be careful around the wording and continue to be transparent with your consumers.

Also, it would be useful to be able to edit the (Jira) connector instead of having to create a new one every time. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

My organization solves the problem of not having enough insight into issues with our ecommerce website. The benefits heavily revolve around exposure of issues, some of which have been handled quickly by my team. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/22/2019

"We can release our apps with confidence."

5/5

What do you like best about Test IO?

Test.io provides a broad variety of different devices, locations and of course, people to test our apps to ensure nothing slips through the cracks. We're able to identify edge cases before the masses to. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

My only negative would be the pricing model with your tests. For example, when we run a test, it takes one of our credits for that billing period. We would like to run tests on the reported bugs we fixed beforehand which are usually pretty nominal. But it isn't worth it usually to waste one of those looking at it from a financial perspective. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

Think really hard about your development cycle and make sure their sales team is aware. They seem very flexible on plans and will help find something to suit your model. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

We are fixing bugs before the public finds them. This especially includes our clients, who of course, expect published apps to work flawlessly. When we release with bugs, they start to lose confidence. Test.io helps us put a stamp of approval on our work and feel much more comfortable pressing the deploy button. Review collected by and hosted on G2.com.

JK

Jord K.

Software Tester

Mid-Market (51-1000 emp.)

11/26/2019

"Fantastic testing support from an amazing team"

5/5

What do you like best about Test IO?

Our client support representative Celina Review collected by and hosted on G2.com.

What do you dislike about Test IO?

There isn't much I don't like about Test.io. Even in the brief time (almost a year) I've been using test.io to support my project I've seen the service constantly taking steps to improve their service and it shows. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

If you need to run software testing cycles you should definitely look into using test.io.

They have testers on a variety of different platforms and OS and the ones that they don't yet support they are woring with us to make them available. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

This is my main method of regression testing. Using test.io also gives me a fantastic spread of different devices and tester viewpoints. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/22/2020

"Useful testing service once you put some work into it."

3.5/5

What do you like best about Test IO?

The testio team we interact with (Rachel and Susan) have been very helpful in getting the most of out of the tests by coaching us on how to write our testing instructions. It has certainly been a process to get to where we are automatically running weekly tests with good results but it was made easier by the excellent support team. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Testers sometimes go for edge case bugs that are not relevant or easily reproducible and as a result miss glaring issues. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

This is not a plug and play service. You will have to spend some time writing out clear test instructions and verifying bugs, but it does save a lot of time and gives you access to a lot of devices and browsers and other variables that are hard to replicate in house. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

Weekly automated tests across all of our platforms for both production and beta environments. Review collected by and hosted on G2.com.

TV

Tarja V.

Web Developer

Small-Business (50 or fewer emp.)

10/12/2019

"Good Tool For Creating Test Setups"

4.5/5

What do you like best about Test IO?

Testers seem to do *lots * of testing of our website discovering bugs together with the ones which happen in ordinary consumer leaks. Bugs are reported to replicate, screenshots, and movies with measures. I appreciate the selection of operating systems and testing apparatus, which include tools that our consumer base has that our team does not use as their device. The Jira integration makes it effortless to produce new bugs using the material in the Test.IO testers. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

The Jira program could use some improvements. I frequently will need to reload the Jira webpage to the call-to-action buttons of these Test.IO bugs to operate. (Not specific if that is a Jira or even Test.IO app dilemma.) Additionally, the Jira program doesn't demonstrate the browser/OS data (though that's passed along if you make a Jira issue), so I am sometimes forced to log in to the Test.IO website if I wish to come across this info. Review collected by and hosted on G2.com.

Recommendations to others considering Test IO:

You need to spend time generating documentation of these "attributes" of your program so that the testers will understand precisely what and how to check. This may be achieved over time. As further tests conduct, it will become clear what differences there may be in your descriptions so you can improve on this. Review collected by and hosted on G2.com.

What problems is Test IO solving and how is that benefiting you?

I sleep better understanding per week; the website is -- we've got a test scheduled following each release. Test.IO has assisted us economically detect, prioritize, and fix issues that affected our users. Our on-staff QA is freed up to spend more time working with all our dev team on new characteristics, while Test.IO can perform the vast majority of regression testing (outside of automatic testing). Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

8/4/2020

"Great turnaround"

4/5

What do you like best about Test IO?

Fast turnaround. There is a large team that runs our tests and they are able to reach deadlines consecutively. Review collected by and hosted on G2.com.

What do you dislike about Test IO?

Not enough details in the bugs at times. Additional information needs be requested. Review collected by and hosted on G2.com.