---
title: Test IO Reviews
meta_title: 'Test IO Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 73 reviews by the users' company size, role or industry to
  find out how Test IO works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 73
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---

# Test IO Reviews
**Vendor:** EPAM Systems, Inc.  
**Category:** [Software Testing Tools](https://www.g2.com/categories/software-testing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 73
## About Test IO
For more than a decade, Test IO has been a trusted testing partner for hundreds of iconic brands – tightly collaborating to deliver exceptional product experiences to customers around the globe - while also creating professional opportunities for the more than 400k (and growing!) diverse members of our international crowdtesting community. Since joining NYSE: EPAM in 2019, we&#39;ve aggressively advanced our capabilities across quality engineering and professional testing services - maintaining our longstanding position as a leader in crowdtesting and quality assurance - while also gaining recognition by Gartner as a Leader in Application Testing Services.




## Test IO Reviews
  ### 1. Good amount of testers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

The ability to have «close at hand» a big number of testers available to run a battery of tests on my product.

**What do you dislike about Test IO?**

The UI is not pretty and sometimes convoluted. A better UX would boost the product a lot

**Recommendations to others considering Test IO:**

If your test flow is well defined and you don't have in-house QA this is definitely a good choice.
Need to have a very detailed set of instructions so there's a big investment in there at the beginning.

**What problems is Test IO solving and how is that benefiting you?**

Regression bugs and overall confirming that the app is not broken when new features are introced

  ### 2. Helpful service, essential part of our QA toolbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gareth P. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

Having real users test the service is really helpful and helps to uncover edge cases that are hard to catch with automated testing or in-house manual test plans.

**What do you dislike about Test IO?**

Turnaround takes 4-24 hours depending on test type, due to the type of testing (Crowd, manual)

**What problems is Test IO solving and how is that benefiting you?**

Ensuring quality, more efficient QA, frees up engineer time

  ### 3. Excellent QA Resource and Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keith B. | Chief Technology & Information Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about Test IO?**

Their platform uses actual people to simulate real world tests you just can't get through automation.

**What do you dislike about Test IO?**

I don't have any negatives to share, but if I had to answer something, I suppose at first it can be overwhelming to parse through the large number of findings a test typically turns up.

**What problems is Test IO solving and how is that benefiting you?**

We have found bugs around our shopping cart especially; which any fix there is obviously reflected in revenue and customer experience directly. We also found numerous suggestions on improving our UI/UX experience.

  ### 4. Very easy to get up and running

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about Test IO?**

The workflow and the quality of the results are both closer to what you'd get with an in-house QA team than other services.

**What do you dislike about Test IO?**

During a given test run, you don't know exactly what the testers have tested and what they might not have tested.

**What problems is Test IO solving and how is that benefiting you?**

We needed a layer of human QA on top of our automated testing, but our needs are not consistent or significant enough to justify a full-time employee.

  ### 5. Time-saving user testing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

You can test your website or app even when you're not in your office hours, very thoroughly and professionally curated by the dedicated customer success managers.

**What do you dislike about Test IO?**

You have to be really specific in the test description and scope, otherwise the testers will tackle irrelevant parts of your application.

**What problems is Test IO solving and how is that benefiting you?**

We're keeping the quality and testing with real users, who have little or no knowledge of our application inner workings.

  ### 6. Solid support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

Fast support and availability from test managers (Susan Yi)

**What do you dislike about Test IO?**

Hard to test our specific test cases, at times. 
Would like option to totally clear old bugs that are overcome by events or not relevant anymore

**Recommendations to others considering Test IO:**

Work with the managers to tailer the product to your specific test needs

**What problems is Test IO solving and how is that benefiting you?**

Offloading a lot of the QA work

  ### 7. Helpful at times

**Rating:** 3.5/5.0 stars

**Reviewed by:** Braydon R. | QA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2019

**What do you like best about Test IO?**

Pulls out some bugs I miss.................

**What do you dislike about Test IO?**

Expected functionality is hard to convey and about half the bugs reported are not bugs because it's how the app functions. Assumptions made by testers on how it should work vs how it actually works.

**What problems is Test IO solving and how is that benefiting you?**

Finding critical bugs

  ### 8. Part of our team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike S. | Lead Project Manager & PPC Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Test IO?**

Its such an innovative platform...we use crowdsourcing for other elements of our business (such as logos) so why not QA right? This gives us on-demand fresh eyes for less than the cost of having ONE full-time QA person in-house. Pretty amazing!

**What do you dislike about Test IO?**

This is a newer platform, so its still evolving. But that means you have a voice in how it improves...so gift and the curse really.

**What problems is Test IO solving and how is that benefiting you?**

We want to make our dev team's feedback look totally autonomous without our upper management being involved. Its a process, but we're getting close!

  ### 9. Very helpful to a larger business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Scott B. | Ecommerce Digital Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about Test IO?**

I liked that not only did the QA people let me know what they were doing, they took video as well.

**What do you dislike about Test IO?**

not having contact with the testers to ask them questions or follow up

**What problems is Test IO solving and how is that benefiting you?**

building a new website and having it stress tested

  ### 10. Revenue lifting tool - low hanging fruit!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

The best part about test IO is the ease of use and set-up. Tests can be set up in a matter of minutes and results comes in quickly,  normally within 24 hours or less.

**What do you dislike about Test IO?**

The only thing I dislike is that sometimes there are a lot of comments to sift from, from all the testers in order to find the heavy hitting bugs. 

**What problems is Test IO solving and how is that benefiting you?**

This has helped us increase conversion rate because of many incremental changes made by catching browser and device specific bugs

  ### 11. Good offer, good service, good contact

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2019

**What do you like best about Test IO?**

The comprehensive offering is great, you can quickly cover many devices and the additional feature Bug Fix Confirmation also helps quickly.

**What do you dislike about Test IO?**

Creating test runs is somewhat complicated for beginners.

**What problems is Test IO solving and how is that benefiting you?**

The online shop was systematically and continuously improved by test.io.

  ### 12. Amazing Company for Crowdsourcing Mobile App Testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Test IO?**

The communication between our team at BuzzFeed and the account management at Testio has been a real surprise as they have been treating us like we are there only account. Their attention to detail for any testing that we submit to them has been amazing and we have seen immediate returns and hope to continue more in the future.

**What do you dislike about Test IO?**

I cant say at this time there are many things to dislike. I think at first we had some issues with process for submitting test runs but I believe that was due to the current process for on-boarding new companies and to make sure that we were getting the maximum results for our contract. 

**What problems is Test IO solving and how is that benefiting you?**

I think that the biggest benefit that we have received so far is the ability to add on 10x the amount of testers than we previously were using for our regression tests and the value has been excellent. 

  ### 13. Test.IO brings people back into modern testing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2019

**What do you like best about Test IO?**

The service helps us solve several problems, but I'd have to say the best experience with test.IO has been the people there. From sales through implementations and support the people at Test.Io have been on top of things.

**What do you dislike about Test IO?**

The UI isn't always the most intuitive, but its manageable once you've done something once or twice. For more complex products, and more complicated testing, it takes some time to get things setup to a point where you are getting useful feedback. That said though I don't know it could go any faster than it does. 

**What problems is Test IO solving and how is that benefiting you?**

This helped free up internal resources to work on more complicated testing. Gets you a lot of eyes and feedback fast. 

  ### 14. We use weekly exploratory test run to find edge case bugs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

Diversity of mobile devices, different testers with different experiences.

**What do you dislike about Test IO?**

Preparing the test run could be simplified.  Specifically instructions and out of scope text should auto-populate from past tests. Triaging the results can be tedious, as the same "won't fix" or "by design" items are found each test run.  

**What problems is Test IO solving and how is that benefiting you?**

We have limited human resources available for manual QA.  Test.io bridges that gap.  We simply don't have humans dedicated to spending hours looking for problem.

  ### 15. Great team and incredible work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Test IO?**

The tool itself is very good . The team is very engaging and friendly

**What do you dislike about Test IO?**

None at this time
There is nothing to dislike

**What problems is Test IO solving and how is that benefiting you?**

ecommerce platform testing

  ### 16. Bug Reviewer 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2019

**What do you like best about Test IO?**

the usability is very good 
as a customer most functions are very intuitive
definitely the support of Svetlana 
easy self-service, i.e. setting tests up

**What do you dislike about Test IO?**

the dashboard is full of information, it is not really suitable for getting an overview 
there could be a format for the title, so its easier to look in JIRA if the bug already appeared (standardisation) 

**What problems is Test IO solving and how is that benefiting you?**

finding bugs on our websites

  ### 17. Great extended team 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about Test IO?**

Good test coverage ; Prompt responses from client managers, engaging team, Bugs submitted along with recorded videos

**What do you dislike about Test IO?**

Lot of duplicate bugs are  raised.Also, Sometimes you get the same testers on every test and they submit same bugs

**What problems is Test IO solving and how is that benefiting you?**

Because of nature of our business we need array of devices, networks, networks provides to be our app tested on and this cannot be catered with in house testing.TestIO comes very natural and handy partner to get a good Test coverage

  ### 18. Great Crowdtesting Platform with best results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2019

**What do you like best about Test IO?**

Easy to handle platform, where you can expect real and detailed results. Testers write detailed Reports for Bugs that you can easily transform into Solutions.

**What do you dislike about Test IO?**

We had some difficulties regarding jira interfaces/Integration, which was a Problem on both sides. Easier Integration of interfaces would be easier for the future.

**What problems is Test IO solving and how is that benefiting you?**

Bugs of all Kinds.

  ### 19. Very useful, friendly and easy to use Crowdtesting Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Test IO?**

One of the best things about Test.IO is that it is customer-oriented. The guys are always there for you to help you solve any of your problems and respond rate is really fast. Thank you guys for the cooperation!!!

**What do you dislike about Test IO?**

There used to be some small issues with the platform, but now everything works perfect. So, basically nothing to dislike.

**What problems is Test IO solving and how is that benefiting you?**

Test.IO provides an additional way to test your product before it goes live. It is like an extra security layer in Quality Assurance.

  ### 20. Good tool for regression testing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Test IO?**

The video as the environment details are really helpful. 

**What do you dislike about Test IO?**

A lot of times, the same issue comes up and needs to be marked known multiple times. 

**What problems is Test IO solving and how is that benefiting you?**

Old use-cases and old features can be periodically tested for regression issues. 

  ### 21. test IO Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about Test IO?**

It's an extremely easy and efficient tool to use for user tests and first impressions on your new software. The test cycles are constantly improving and you get instant feedback on all your tests. 



**What do you dislike about Test IO?**

The program itself is pricey, but you definitely get your money's worth. 

**Recommendations to others considering Test IO:**

If you run into any issues, be sure to utilize their cusotmer service - they are amazing! 

**What problems is Test IO solving and how is that benefiting you?**

This program increases the capability of our QA team by improving efficiency and saving them hours of their time. It also enables them to attract more customers with varied requirements.

  ### 22. Decent experience that requires a little too much work

**Rating:** 2.5/5.0 stars

**Reviewed by:** Noah M. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about Test IO?**

We got what we needed out of it, and it does its job.

**What do you dislike about Test IO?**

Took too long to set up and to really get better information, it took more efford.

**What problems is Test IO solving and how is that benefiting you?**

It has helped automate some of our testing and provided some decent results

  ### 23. great working with test.i.o

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kazue W. | Director of QA, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about Test IO?**

they find really good bugs, i can trust their judgement

**What do you dislike about Test IO?**

a lot of duplicate bugs filed, tho its been improving a lot

**What problems is Test IO solving and how is that benefiting you?**

None


## Test IO Discussions
  - [What is crowdtesting?](https://www.g2.com/discussions/what-is-crowdtesting) - 1 comment, 1 upvote
  - [What kind of testing does test IO offer?](https://www.g2.com/discussions/what-kind-of-testing-does-test-io-offer) - 1 comment, 1 upvote
  - [How much does test IO cost?](https://www.g2.com/discussions/how-much-does-test-io-cost) - 1 comment, 1 upvote
  - [How can I become a tester?](https://www.g2.com/discussions/how-can-i-become-a-tester) - 1 comment, 1 upvote
  - [How can I get a demo of your product?](https://www.g2.com/discussions/how-can-i-get-a-demo-of-your-product) - 1 comment, 1 upvote

- [View Test IO pricing details and edition comparison](https://www.g2.com/products/test-io/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+15%3A28%3A00+-0500&secure%5Bsession_id%5D=dc48bcae-ee21-4eb1-9dd2-69ff32fb75ab&secure%5Btoken%5D=0504c487b27055356bfa00980cf85514f12f37f4d8cbe05271a37771ab20d1c2&format=llm_user)

## Test IO Features
**Functionality**
- Crowd Testing
- Feedback Tracking
- Integration
- Requirements
- Logging

**Functionality**
- Test Feedback
- Test Variety
- Emulation

**Functionality **
- Test Feedback
- Test History
- Customization
- Test Variety

**Agentic AI - Software Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Admin**
- Test Analysis

**Management**
- Test History
- Automation
- Organization

**Automation**
- Organization
- Reliability
- Thoroughness

**Agentic AI - Automation Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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