--- title: Tesseract Reviews meta_title: 'Tesseract Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Tesseract works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 21 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Tesseract Reviews **Vendor:** Asolvi **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 21 ## About Tesseract Tesseract is a comprehensive, cloud-based field service management solution designed to streamline service operations for organizations managing and maintaining assets in the field. Developed by Asolvi, Tesseract offers an end-to-end platform that enhances operational efficiency, optimizes resource allocation, and improves service delivery. Its flexibility allows businesses to adapt to evolving customer needs and scale as they grow. Key Features and Functionality: - Scheduling: Efficiently plan and assign tasks to field service agents, ensuring optimal use of resources. - Contract Management: Maintain and monitor service contracts and service level agreements to ensure compliance and customer satisfaction. - Stock Control: Manage inventory levels effectively to prevent shortages and reduce holding costs. - Mobile Capabilities: Provide field agents with remote access to the system via mobile devices, enabling real-time updates and communication. - Reporting: Generate comprehensive reports to analyze performance metrics and inform strategic decisions. Primary Value and Problem Solved: Tesseract addresses the challenges faced by service-oriented businesses in managing complex field operations. By offering a centralized, cloud-based platform, it provides visibility into workforce activities, asset status, and contractual obligations. This transparency enables organizations to optimize resource allocation, meet SLAs, improve first-time fix rates, and reduce operational costs. Ultimately, Tesseract empowers businesses to deliver superior service to their customers while enhancing internal efficiencies. ## Tesseract Reviews ### 1. It's not the best, but not the worst either **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2021 **What do you like best about Tesseract?** It's easy to setup, and get it up and running. Secondly, it is well-maintained by Google. **What do you dislike about Tesseract?** Tesseract performs poorly in most of the scenarios that I deal with. It has no support for handwritten text which is a must at this point. Other research codes trained on very small data are sometimes better than tesseract when concerned with scene text detection. **What problems is Tesseract solving and how is that benefiting you?** I mostly work on handwritten or scene text detection problems. ## Tesseract Discussions - [What does tesseract software do?](https://www.g2.com/discussions/what-does-tesseract-software-do) - 2 comments - [View Tesseract pricing details and edition comparison](https://www.g2.com/products/tesseract/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A24%3A24+-0500&secure%5Bsession_id%5D=269d6938-5508-413b-aec7-89307619ae94&secure%5Btoken%5D=94d43205aadb847faf2f856dff63761d52a1b9904fc72fbe7d3e4bb1648e4280&format=llm_user) ## Tesseract Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Tesseract Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (977 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,137 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews)