The team behind Tesorio helps Smartsheet do more with less with their always improving products and services. When we bring ideas to the Tesorio team for additional use cases or automations, their team often has existing or upcoming features that they are excited to help us with enablement.

The collections tools that are offered have rapidly expanded in features over the past five years. It has allowed us to scale our monthly cash collections by over 3X while being able to keep our headcount within a reasonable budget.

Tesorio has also improved on being able to handle increased data sets from our ERP. We are able to provide visibility from the system to our Sales team using a Salesforce plugin to give them visibility on our latest collection efforts. When we first started using Tesorio, the product was primarily only able to intake data from our systems, but now there are integrations and workflows that push data from Tesorio to Salesforce, Netsuite, Slack, and more.

As Smartsheet continues to grow, we continue to look forward to our partnership with Tesorio for our Cash, Collections, and Forecasting needs. Review collected by and hosted on G2.com.

Tesorio has made improvements to what we can utilize from our ERP source data, but I would like to see further control on what we import and do not import from these systems. In addition, we would like to see additional details beyond the Account level data in Salesforce to include Quotes and Opportunities to help us reduce the need to duplicate fields so Tesorio can import the relevant data.

In addition, while we enjoying seeing additional features are being offered à la carte to best fit our needs, the products that we help beta test can sometimes be missing essential features that can be difficult to justify the costs to our leadership. This is often temporary as Tesorio is transparent in sharing product roadmaps and can usually justify the costs within a year of new product or feature launches. Review collected by and hosted on G2.com.

I'm a daily user of Tesorio. I came from the life of managing my A/R with numerous spreadsheets, v-lookups and pivot tables that needed manual updating daily. Now this is all in one place with a real time snapshot of my open A/R via an automatic sync to my billing system. I no longer have to create calendar reminders about follow up to clients. I can easily create tasks and just look at what I need to complete daily. It allows me to send campaigns to clients manually or automatically with easy filtering to avoid any unnecessary outreach. They sync to our CRM as well which allows other internal teams to see what we've sent to clients. Their support team is responsive and has quick resolution on issues as they arise. Review collected by and hosted on G2.com.

There nothing I dislike about Tesorio. Keep up the good work. Review collected by and hosted on G2.com.

Tesorio is a software that can change how the working environment operates and I know it has for me! It is extremely user friendly and as someone who works with a lot of software. Tesorio has to be one op the top ones! It is really easy to implement as well as integrated into your existing software. I use Tesorio on a daily basis along side our AR team and the ease of which we can see what we have outstanding for collections is just amazing. The features that you get when viewing clients is also such a handy thing! Their customer support is always on point and very eager to assist. I would recommend Tesorio in a heartbeat! Review collected by and hosted on G2.com.

There's nothing negative I can say about Tesorio, but an area of improvement can definitely be on the AP side. Imagine a software where AR and AP is the main focus, what a dream! Review collected by and hosted on G2.com.

its real-time cash flow forecasting One key feature you might appreciate is its real-time cash flow forecasting. For example, instead of manually updating spreadsheets, Tesorio automatically integrates with your financial data to give you an up-to-date view of your cash position. This allows you to make more informed decisions about spending and investment, and helps you avoid cash shortfalls. Review collected by and hosted on G2.com.

If Tesorio doesn’t integrate well with certain accounting or ERP systems that your company uses, it might limit the effectiveness of its cash flow management features. This could lead to manual data entry or incomplete financial insights, which can be a drawback for users looking for seamless, automated solutions. Review collected by and hosted on G2.com.

Tesorio has made a lot of enhancements. The attention given to minute detailing as per our business requirements is promising. There have been additional features added like workflows, forecasting, updations in filtering the flat files, have graphical insights to our company's performance, editing template statements. Review collected by and hosted on G2.com.

They can work on enhancements like real time ERP syncing, syncing JEs from ERP to Tesorio, filtering tags in campaigns, showing net payable balances in SOA, credit memo CSV importer files access in flat files section. Review collected by and hosted on G2.com.

shows open invoices. I really have been unable to use to the programs full potential Review collected by and hosted on G2.com.

Very difficult to configure - please call or email me. We have had no luck setting up my view.

chris.hennessey@bbgi.com Review collected by and hosted on G2.com.

I like Tesorio's templates which are very useful and I use them daily. I also find the ability to write pinned notes very useful, which help me make credit forecasts. Review collected by and hosted on G2.com.

Sometimes it is slow and the formats that are pre-constructed by me move. They cannot be saved. If I want the pinned notes to be placed in the third position, the settings do not save. Review collected by and hosted on G2.com.

What I like best about Tesorio is how it makes managing collections so much more efficient and collaborative. The platform's ability to predict payment timing based on customer history, display due dates clearly, and allow us to add tags for easy tracking has been incredibly helpful.

I also really appreciate the automated email functionality, it saves us time while keeping communication consistent. On top of that, being able to see exactly what actions a teammate has taken on an account, including emails sent, has greatly improved our team's coordination and follow up efforts. Review collected by and hosted on G2.com.

Currently, the only feature I find challenging is the ability to clean up contacts.

For instance, if a customer requests the removal of a contact because they no longer wish to receive emails or the person has left the company, we do not have the functionality to delete that contact. As new contacts are added, the list grows longer and appears disorganized.

It would be very helpful to have a feature that allows us to remove or archive old or unwanted contacts to maintain a cleaner and more efficient contact list. Review collected by and hosted on G2.com.

Kept update with current systems updates, I still appreciate the intuitive design and ease of use Review collected by and hosted on G2.com.

There is still some work that could be done towards interactivity and customisation however the off-the shelf version functions very well Review collected by and hosted on G2.com.

- Shows every open invoice, credit, and payment for one customer in a single statement, plus an ageing grid that highlights how long each amount has been outstanding.

- One-click export lets me send the same statement as PDF or CSV without building a spreadsheet.

- I can open each invoice to see the full collections email thread, so I know exactly what reminders went out. Review collected by and hosted on G2.com.

- Each front-end component loads separately; the page shifts as elements appear, so the UI feels finnicky and slows me down. Review collected by and hosted on G2.com.