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Sarah O.

Administrative Services Leader

Small-Business (50 or fewer emp.)

4/19/2022

"Easy to Use, Quick Customer Service!"

4/5

What do you like best about Terryberry?

I enjoy the user portal - it is easy to use and makes product selection effortless. I also enjoy customer support. They are quickly reachable through email and are prompt to reply. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

The diversity of products - I wish there were more innovative, new-market items for selection. I think it would be beneficial to increase product offerings that way people have a greater choice. Review collected by and hosted on G2.com.

LC

Louise C.

Mid-Market (51-1000 emp.)

8/21/2020

"Easy & Effective Employee Recognition Program"

4.5/5

What do you like best about Terryberry?

Once set up, Terryberry automatically sends messages to our employees on their significant anniversaries. There is a good selection of products at each level and our employees appreciate being able to select their own gift. Terryberry staff have also been helpful in getting retirement gifts for us as well, which was not part of the program. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Nothing really, Terryberry's program fits our needs. Review collected by and hosted on G2.com.

Recommendations to others considering Terryberry:

We are a non profit, so cost is a consideration -- we have appreciated that there were a variety affordable levels with Terryberry's program when compared to others. Review collected by and hosted on G2.com.

What problems is Terryberry solving and how is that benefiting you?

We wanted a way to recognize our employee's significant anniversaries -- our previous program required us to "buy" cards and have on hand. Terryberry is nice because it's an on demand program and we don't need to keep excess inventory. Review collected by and hosted on G2.com.

Response from Sarah Murray of Terryberry

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Thank you so much for your kind words, Louise. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/15/2022

"Reasonably priced employee reward program"

3.5/5

What do you like best about Terryberry?

No contract makes this an efficient program. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Shipping cost is very high driving up the actual pricing Review collected by and hosted on G2.com.

UH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

5/26/2022

"They Do an Amazing Job Handling Our Service Recognition Awards"

5/5

What do you like best about Terryberry?

My contact with Terryberry, Samiya Jordan-Byrd, Is always friendly and responds quickly to any inquiries I may have. Once a month we receive our packets to hand out to our employees who have stuck with our organization anywhere from 5 to 50 years so that they might choose a reward. I've never had a delayed delivery, and on the off occasion that my organization missed adding someone to the spreadsheet for prizes, they're quick to help remedy the situation and send a packet out for us to give them. The prizes our employees choose don't take forever to show up and they're always enthusiastic about the variety of items they get to choose from. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

In this section, I'm meant to write a con or a downside to using Terryberry but I genuinely cannot come up with anything to put here. They're doing a wonderful job. Review collected by and hosted on G2.com.

JM

Joann M.

City Clerk

Mid-Market (51-1000 emp.)

2/15/2022

"On time and professional."

5/5

What do you like best about Terryberry?

I love how TB works with your plans, helps figure out the best way to implement the program. Their employees are very professional and guide you through every step. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

I do not have an answer to this question. I like everything about TB. Review collected by and hosted on G2.com.

Recommendations to others considering Terryberry:

Easy to use and implement excellent customer service and affordable program. Review collected by and hosted on G2.com.

What problems is Terryberry solving and how is that benefiting you?

When an employee reaches a (longevity) milestone, it is vital to recognize their achievement; giving employees time in the spotlight is a rewarding feeling for them. It shows that their work has not gone unnoticed, and they are appreciated. In turn, their productivity improves. Investing in employees helps the organization in a positive way that benefits all. Review collected by and hosted on G2.com.

HB

Hannah B.

Human Resources Assistant

Mid-Market (51-1000 emp.)

5/5/2022

"Good Experience"

4/5

What do you like best about Terryberry?

The Account Managers have been super helpful and have gotten us the information correctly and on time. I like that the billing and invoicing is available as well on the website Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

I feel like we need to add the options to our staff on the website. Just so we know ahead of time. I also wish the website would "pop" more. Maybe more pictures. Review collected by and hosted on G2.com.

DD

Denise D.

Director of Human Resources

Mid-Market (51-1000 emp.)

5/24/2022

"Terryberry is AMAZING!!!"

5/5

What do you like best about Terryberry?

Terryberry offers amazing gifts for all levels of service. And their Customer Service goes above and beyond to serve their clients. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

I'm sorry...there is nothing to dislike about Terryberry. I've only had a positve experience. Review collected by and hosted on G2.com.

SP

Salima P.

Payroll and Office Administrator

Mid-Market (51-1000 emp.)

12/14/2021

"Terry Berry's customer services is beyond our expectations"

5/5

What do you like best about Terryberry?

We enjoy using TerryBerry's services as they are professional, variety of choice of gifts to choose from and quick and efficient delivery of the gifts. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

The US catalog has a few more items than the Canadian catalog. Review collected by and hosted on G2.com.

Recommendations to others considering Terryberry:

Terry Berry makes it easier to celebrate our employees Anniversary! Review collected by and hosted on G2.com.

What problems is Terryberry solving and how is that benefiting you?

We switched to the Canadian catalog this year and that made the shipping cheaper and our employees received their gifts quicker as well Review collected by and hosted on G2.com.

TM

Tracy M.

Human Resource Generalist

Mid-Market (51-1000 emp.)

2/8/2022

"Excellent customer service and ease of services."

5/5

What do you like best about Terryberry?

I find the customer support and their extensive knowledge of the company and products to be the most helpful. No matter what my question or issue is, there is always an answer immediately available. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

There is nothing that I do not like. Everything is user-friendly and easy to navigate. If and when there is an issue, I can reach out to customer support for help. Review collected by and hosted on G2.com.

Recommendations to others considering Terryberry:

I would highly recommend it. It takes the stress out of rewarding staff Review collected by and hosted on G2.com.

What problems is Terryberry solving and how is that benefiting you?

N/a. The ability to reach out at any time to receive help without hesitation. Our company enjoys this service by rewarding loyalty with great gifts at an affordable cost. Review collected by and hosted on G2.com.

AM

Amber M.

Director of Marketing & Partner Sales

Small-Business (50 or fewer emp.)

2/24/2022

"360Recognition allows employees to be interactive."

5/5

What do you like best about Terryberry?

It allows employees to recognize each other, and the recognition is shared on a board within the company. Implementing the rewards program has made a difference in our employee's involvement. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

At this time, I am not seeing anything negative about the program. Review collected by and hosted on G2.com.

Recommendations to others considering Terryberry:

The program brings employee performance awareness to the organization. Reminds employees to work together. Review collected by and hosted on G2.com.

What problems is Terryberry solving and how is that benefiting you?

We have many employees who work remotely. Before the Terryberry program, they sometimes felt disconnected because they were not in the office. Now, they see employees being recognized and are commenting on those recognitions. They feel like they are in the loop of activity. Review collected by and hosted on G2.com.