Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Very Responsive Service and Easy Award Selections"
4.5/5
What do you like best about Terryberry?

They are very responsive. It's easy for employees to make their award selections. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Some employees have commented that they couldn't find a gift that they wanted from the options given. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We apologize if some employees couldn't find a gift they wanted. We're constantly working to expand our selection to better meet everyone's preferences.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Good Customer Service, but the Website and Pricing Need Improvement"
2.5/5
What do you like best about Terryberry?

Not sure if I have a strong opinion for this questions. Customer service is good. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Website can use improvement - prizes can be reviewed by someone regularly or at least an annual meeting with customer Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reduces Admin Work with Great Milestone Reward Options"
5/5
What do you like best about Terryberry?

Helps reduce the administrative work, and great options available for each milestone. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

We have some staff who work remotely and it would be nice if the reward can be mailed to the address of choice versus our office. I'm not sure if this option is obvious to the recipient. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're glad to hear that you appreciate the milestone reward options and the reduction in administrative work. We understand your concern about mailing rewards to remote staff and this is possible within the programs! Please reach out to your CAM or CSM and they can assist you in this.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"TerryBerry Review"
5/5
What do you like best about Terryberry?

Very helpful and they get things done in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

There isn't anything I dislike about TerryBerry. They are a very efficient company. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're thrilled to hear that you find our services helpful and efficient. Thank you for your kind words!

Stephanie M.
SM
Stephanie M.
Director of Human Resources
Mid-Market (51-1000 emp.)
"Prompt, Accountable Service with Outstanding Quality"
5/5
What do you like best about Terryberry?

Promptness of service, accountability and quality Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

I have not found anything with Terryberry to dislike. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

Thank you for highlighting our promptness, accountability, and quality of service. We strive to provide outstanding service to all our customers.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Quick Responses and Consistently High-Quality Products"
5/5
What do you like best about Terryberry?

I really appreciate the quick responses to any questions I have, as well as the quality of the products we order. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

I don’t have any negative experiences to report. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're glad to hear that you appreciate our quick responses and high-quality products. Thank you for your positive feedback!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Prompt, Solutions-Focused Customer Service"
5/5
What do you like best about Terryberry?

Customer Service. My customer account manager is very prompt with her responses, and she helps provide solutions within the features of our service agreement. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

We’re not able to upgrade our software to remain HITRUST compliant without an added price tag. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We apologize for any inconvenience regarding the software upgrade. We understand the importance of HITRUST compliance and will work to find a solution that meets your needs.

EH
Erin H.
HR Analyst
Mid-Market (51-1000 emp.)
"Friendly, Helpful Customer Service—Always a Positive Experience"
5/5
What do you like best about Terryberry?

Your Customer Service; specifically, Ann Marie. She's always friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Honestly, I can't think of anything. Every interaction has been positive and successful. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're thrilled to hear that you've had such a positive experience with our customer service, especially with Ann Marie. We strive to provide excellent service to all our customers, and we're glad to hear that it's been successful for you.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Easy for Employees, Great Customer Service, and Plenty of Options"
5/5
What do you like best about Terryberry?

Very easy to use for employees. Great customer service for employers. Great options to choose from. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

Delivery doesnt always make it to the employee at a branch location because the employee name is not listed on the packaging. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're glad to hear that you find Terryberry easy to use for employees and that you appreciate our great customer service and options. We apologize for any inconvenience with delivery and will work to improve the process to ensure packages reach employees at branch locations.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Structured Employee Anniversary Rewards Made Easy"
4.5/5
What do you like best about Terryberry?

Provides us a structured system to anticipate anniversary dates and reward employees under a criteria system. Review collected by and hosted on G2.com.

What do you dislike about Terryberry?

The only issue we have is the shipping cost, it is very high. Review collected by and hosted on G2.com.

Response from Nat Evans of Terryberry
Edit edit

We're glad to hear that you appreciate our structured system for employee anniversary rewards!