Very easy, love the reminders. Employees love it and have received positive feedback. Review collected by and hosted on G2.com.
Sometimes (it's only happened very rarely), a gift catalogue link will be sent to a terminated employee. Review collected by and hosted on G2.com.
Helps reduce the administrative work, and great options available for each milestone. Review collected by and hosted on G2.com.
We have some staff who work remotely and it would be nice if the reward can be mailed to the address of choice versus our office. I'm not sure if this option is obvious to the recipient. Review collected by and hosted on G2.com.
Very helpful and they get things done in a timely manner. Review collected by and hosted on G2.com.
There isn't anything I dislike about TerryBerry. They are a very efficient company. Review collected by and hosted on G2.com.
Customer Service. My customer account manager is very prompt with her responses, and she helps provide solutions within the features of our service agreement. Review collected by and hosted on G2.com.
We’re not able to upgrade our software to remain HITRUST compliant without an added price tag. Review collected by and hosted on G2.com.
Very easy to use for employees. Great customer service for employers. Great options to choose from. Review collected by and hosted on G2.com.
Delivery doesnt always make it to the employee at a branch location because the employee name is not listed on the packaging. Review collected by and hosted on G2.com.
Provides us a structured system to anticipate anniversary dates and reward employees under a criteria system. Review collected by and hosted on G2.com.
The only issue we have is the shipping cost, it is very high. Review collected by and hosted on G2.com.
Terryberry provides a thoughtful and easy way to recognize employee milestones and achievements across the organization. Their platform helps support a culture of appreciation, and the service awards program is a meaningful way to celebrate tenure. The customization options for gifts and messaging help align recognition with our brand and values. Their customer service team has also been responsive and helpful during setup and implementation. Review collected by and hosted on G2.com.
The interface can be a bit clunky and unintuitive, especially when trying to navigate the admin dashboard or customize recognition programs. It sometimes takes more clicks than necessary to complete a task. A cleaner, more streamlined user experience would make managing the platform much easier—especially for those who don’t use it daily. Review collected by and hosted on G2.com.
We're thrilled to hear that you find our employee recognition program thoughtful and easy to use. We appreciate your feedback about the interface and will definitely take it into consideration for future improvements. Thank you for choosing Terryberry for your employee recognition needs!
The choices of gifts and the quick customer service Review collected by and hosted on G2.com.
I haven't come across anything I don't like yet. Review collected by and hosted on G2.com.
Recognize service for special milestones Review collected by and hosted on G2.com.
Prompt timing of award distributions could improve Review collected by and hosted on G2.com.
Thank you for recognizing our great service for special milestones! We appreciate your feedback on the timing of award distributions and will work to improve in that area.
Great customer service and products. Love love Review collected by and hosted on G2.com.
Shipping may take longer than usual.😔😒 Review collected by and hosted on G2.com.
We're thrilled to hear that you love our products and customer service! We understand that shipping times can be frustrating, and we are constantly working to improve in that area. Thank you for your feedback, and we hope to continue providing you with excellent service.