They respond timely. The platform is easy to use so employees to select their own special gift. Review collected by and hosted on G2.com.

Gift selection is limited based on what award packages are selected. The transition to new reps could have been smoother. Review collected by and hosted on G2.com.

The functionality and appearance. The different ways to recognize. The points! The partnership with Ashley DiNorcia and Sari Hughes. Review collected by and hosted on G2.com.

Lots of errors in reporting/funding and we don't see them until a user sends us the error. Terryberry unfornately takes a while to fix most of the errors. It seems like WE find the errors and Terryberry isn't seeing them until we tell them. Review collected by and hosted on G2.com.

Program Flexibility and the willingness of the team to assist and work with you Review collected by and hosted on G2.com.

There isn't anything I dislike, there are a lot of other modules/programs that they offer that I'd like to try, but nothing about what I use is lacking Review collected by and hosted on G2.com.

Will & Michele were very helpful in updating our recognition pins and providing examples and suggestions. It made the experience very smooth and hassle free. Review collected by and hosted on G2.com.

There were no dislikes. It was a very smooth process. Review collected by and hosted on G2.com.

Very friendly staff, and they are always looking to help with any new awards I want to bring forward. Review collected by and hosted on G2.com.

For some employee's who do not use a computer it's a little bit of organizing involved to have them all use one computer in the office but it does to work we haven't not had any issues. Review collected by and hosted on G2.com.

They are so responsive! I love having a rep that Review collected by and hosted on G2.com.

Nothing, love the company. I have used them before at another company. Review collected by and hosted on G2.com.

I enjoy the user portal - it is easy to use and makes product selection effortless. I also enjoy customer support. They are quickly reachable through email and are prompt to reply. Review collected by and hosted on G2.com.

The diversity of products - I wish there were more innovative, new-market items for selection. I think it would be beneficial to increase product offerings that way people have a greater choice. Review collected by and hosted on G2.com.

Once set up, Terryberry automatically sends messages to our employees on their significant anniversaries. There is a good selection of products at each level and our employees appreciate being able to select their own gift. Terryberry staff have also been helpful in getting retirement gifts for us as well, which was not part of the program. Review collected by and hosted on G2.com.

Nothing really, Terryberry's program fits our needs. Review collected by and hosted on G2.com.

No contract makes this an efficient program. Review collected by and hosted on G2.com.

Shipping cost is very high driving up the actual pricing Review collected by and hosted on G2.com.

My contact with Terryberry, Samiya Jordan-Byrd, Is always friendly and responds quickly to any inquiries I may have. Once a month we receive our packets to hand out to our employees who have stuck with our organization anywhere from 5 to 50 years so that they might choose a reward. I've never had a delayed delivery, and on the off occasion that my organization missed adding someone to the spreadsheet for prizes, they're quick to help remedy the situation and send a packet out for us to give them. The prizes our employees choose don't take forever to show up and they're always enthusiastic about the variety of items they get to choose from. Review collected by and hosted on G2.com.

In this section, I'm meant to write a con or a downside to using Terryberry but I genuinely cannot come up with anything to put here. They're doing a wonderful job. Review collected by and hosted on G2.com.