Tenlo Reputation AI helps small and medium businesses protect and grow their online reputation without the hours of manual work it usually takes. The platform automatically monitors reviews across Google Business Profile, generates on-brand responses in your business's voice, and runs milestone-based campaigns that invite happy customers to leave reviews via SMS and email. Built for teams without dedicated marketing staff, Tenlo Reputation AI removes the three things business owners struggle with most: finding time to respond, writing responses that don't sound generic, and steadily growing a five-star review count. The system learns your brand voice from a short setup — tone, sign-off, and routing rules — then handles the day-to-day review work while keeping you in control through approve, edit, and reject flows. Core capabilities: - Automated review monitoring with instant notifications - AI-generated responses trained on your brand voice using retrieval-augmented generation - Review request campaigns via SMS and email, triggered by customer milestones - Contact and campaign management with a clean one-row-per-contact view - Google Business Profile integration for review pulling and automated publishing - Stripe-powered billing, magic-link login, and a guided onboarding checklist Tenlo Reputation AI is part of the broader Tenlo platform — an AI-native SaaS suite built specifically for North American small and medium businesses. Unlike enterprise reputation tools priced at several hundred dollars per month, Tenlo delivers the same core outcomes at $99 CAD/month with a fair-use policy, making professional-grade review management accessible to businesses that couldn't previously justify the cost. Customers can expand into the full Tenlo suite — AI support chatbot, sales outreach, conversational sales assistant — as they grow. The product is designed for solo operators, service business owners, and small multi-location brands who care about their star rating but don't have time to chase reviews or craft thoughtful replies to every comment. It runs quietly in the background, keeps your reputation sharp, and turns happy customers into a steady flow of new reviews.