The click to dial feature, integrated with SalesForce and Google calendar is very useful. Huge time saver!

I also like that I can insert a comment in the "box" that pops out from the side of the screen. This saves me from having to enter it in my CRM. I also love the Tenfold Dashboard, I need to make a certain number of calls per day and it gives me an exact, real time count and a list of calls I have already made. Review collected by and hosted on G2.com.

The dialog box on the right of my screen pops out too often, sometimes blocking text I need to click on. Since I don't pay the bills here I don't know the cost to our organization but people seem to like it. Review collected by and hosted on G2.com.

It makes everything organized and efficient. Review collected by and hosted on G2.com.

It is sometimes difficult to log calls - for instance if a contact has multiple contact instances in the system. It's then difficult to determine to which you're saving call details. Review collected by and hosted on G2.com.

Tenfold is a great platform to connect with a CRM, like SugarCRM for leveraging click-to-dial. It makes life so much easier, allows me to prospect more quickly, and I can add comments directly to the tenfold call popup that will be logged in my CRM. I like being able to see where my call KPI's stand for the day in comparison to my colleagues as well. Review collected by and hosted on G2.com.

Tenfold has gotten pretty pricey. It used to be a tool I would recommend to every one of my prospects to use in conjunction with SugarCRM; however, the increase is price deters many prospects now. I suggest they create a "lite" version for prospects who only need a simple click to dial for their voip. It still seems to be the best option for my prospects, but we are on the hunt to find a simple click to dial platform that wont break the bank for customers in the SMB market. Review collected by and hosted on G2.com.

I love the idea of a popup when a phone call comes in. The ability to see the information you need about the incoming call before you answer it is extremely valuable. The software performed as expected. The sales team and tech support team were all very friendly and took care of all the issues I had. Good response time and an overall good experience with the company as a whole. Review collected by and hosted on G2.com.

There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.

It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be. Review collected by and hosted on G2.com.

The most important and helpful feature of tenfold is showing you informations about the outgoing and incoming calls if you've saved them. Tenfold reports also the talk time and the number of calls.

The tool gives the company the necessary transparency. Review collected by and hosted on G2.com.

The only thing i have to dislike is that sometimes the system logs itself out. Review collected by and hosted on G2.com.

Tenfold is an excellent product for multitasking and putting my completed task in one place. Review collected by and hosted on G2.com.

Nothing, I would recommend to keep updating the site to work with all programs and keep the flawlessness. Review collected by and hosted on G2.com.

The scheduling aspect of Tenfold allows me to plan while being productive Review collected by and hosted on G2.com.

We've had a small, but frustrating amount of downtime. Review collected by and hosted on G2.com.

I enjoy that for my day to day job I can go in and track my work and progress and compare it to my teammates each day to see how I am performing. Review collected by and hosted on G2.com.

I have noticed recently that whenever I open Tenfold it loads and then about 10 seconds later it reloads again and not that that is a huge issue it is just inconvenient. Review collected by and hosted on G2.com.

I love all the different features you have with tenfold, how you can go back and change your notations even after they have been saved./ Review collected by and hosted on G2.com.

The one thing i do not like it the lag issue. This is about the only thing that frustrates me with tenfold Review collected by and hosted on G2.com.

I think the best feature is the speed and ease of use for recording calls Review collected by and hosted on G2.com.

I did not really dislike anything in the product - it did what it was supposed to do Review collected by and hosted on G2.com.