I like how easy it is to use and click through the dispositions as well as review all of my previous data from weeks past. Review collected by and hosted on G2.com.

How often we have issues with it at work, as we use this so frequently it really disrupts my day when it fails. Review collected by and hosted on G2.com.

Saving my calls, and being able to go back and connect calls with the right names. Review collected by and hosted on G2.com.

Shorting me on my call times, spazing out when other calls come through Review collected by and hosted on G2.com.

Ease of use and quick linking to contact main page Review collected by and hosted on G2.com.

There are no issues that I have encountered. Review collected by and hosted on G2.com.

Click to dial feature. Increase call volume by 37% already. Review collected by and hosted on G2.com.

Nothing I can think of. They are quick to address any issues or concerns. Review collected by and hosted on G2.com.

I have had a positive experience with the Tenfold team. We plan to use Tenfold software as part of our firm build out; it will be an integral part of a new product. Despite changes in the project timelines, the Tenfold team was both accommodating and diligent. It has been a pleasure working with them. Review collected by and hosted on G2.com.

I do not have any dislikes thus far. The price is a bit high, but it is comparable with other products in the market. Review collected by and hosted on G2.com.

Tenfold is a great addition to my team and how we use it day to day. Recordings are always where we need them, integrate with the tools we use and overall a great tool to help us with our phone support Review collected by and hosted on G2.com.

The only thing I can think of is the extension pop up often times can take up a bit of space in the browser Review collected by and hosted on G2.com.

Tenfold has allowed our company to streamline their entire sales operation- tracking, calling, reporting and managing our systems has never been easier! Since we implemented Tenfold, we have saved tons and tons of time and money as an organization. Review collected by and hosted on G2.com.

less bugs- it's crashed a few times in the past 6-12 months. Issues like this usually arise every month or two Review collected by and hosted on G2.com.

The fact that my phone staff are reminded to leave notes. The ability to retrieve call stats for each user. My staff loves that they can see who is calling and instantly see what actions are associated with the contact. It improves customer care and efficiency greatly. Review collected by and hosted on G2.com.

The fact that there is no phone script guidance - it would be nice to have a flow that guides phone staff with a script of my design. Review collected by and hosted on G2.com.

Tenfold is easy to setup and inexpensive to support. Their support team is very professional and responsive. The application increases our productivity, improves our data capture and improves sales conversions. Their service team works very well with our other vendors and development teams. Customization is always welcomed and fees are reasonable. Review collected by and hosted on G2.com.

Not much to dislike here. It's cost effective, well supported and makes our sales team faster doing what we need them doing the most...selling. Review collected by and hosted on G2.com.

As an owner it's important for me to identify bottle necks and create solutions which are measurable. With tenfold incorporated with our phone system and sales force reports and results have improved significantly. We have improved our bottom line significantly with the use of tenfold. It's always great when a customer states "How do you know so much about me and my account" . If only they knew it was all because of tenfold. Review collected by and hosted on G2.com.

Early on in using tenfold it crashed a few times for us and did not function in the way it should. Aside from that we are happy with tenfold and continue to use it. Review collected by and hosted on G2.com.