--- title: Tenfold Reviews meta\_title: 'Tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### Tenfold Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tenfold ##### 1. Accuracy of Information Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 2. Call Management Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 3. CRM Integration Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 4. Integrations Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 5. Salesforce Integration Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ### 5 Cons or Disadvantages of Tenfold ##### 1. Limited Features Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 2. Not Intuitive Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 3. Screen Issues Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 4. Slow Loading Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 5. Slow Performance Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ## Top-Rated Alternatives [ ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io") Revenue.io 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews) [ ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/tenfold/competitors/alternatives) ![Jerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry H.") JH Jerry H. Senior Sales Analyst Staffing and Recruiting Mid-Market (51-1000 emp.) 8/15/2017 "Real Time Saver!" 4.5/5 What do you like best about Tenfold? The click to dial feature, integrated with SalesForce and Google calendar is very useful. Huge time saver! I also like that I can insert a comment in the "box" that pops out from the side of the screen. This saves me from having to enter it in my CRM. I also love the Tenfold Dashboard, I need to make a certain number of calls per day and it gives me an exact, real time count and a list of calls I have already made. Review collected by and hosted on G2.com. What do you dislike about Tenfold? The dialog box on the right of my screen pops out too often, sometimes blocking text I need to click on. Since I don't pay the bills here I don't know the cost to our organization but people seem to like it. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: By all means try it and see if you can leverage its features. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Call tracking is huge for us and Tenfold certainly solves this. I have been able to calculate the number of calls per sale that I need to make. Very useful metric! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JD Jeff D. Enterprise (\> 1000 emp.) 12/27/2017 "I've had a positive experience - works well and saves time." 4/5 What do you like best about Tenfold? It makes everything organized and efficient. Review collected by and hosted on G2.com. What do you dislike about Tenfold? It is sometimes difficult to log calls - for instance if a contact has multiple contact instances in the system. It's then difficult to determine to which you're saving call details. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I can retrieve info efficiently. Everything is organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/10/2017 Business partner of the seller or seller's competitor, not included in G2 scores. "Tenfold is a great tool!" 4/5 What do you like best about Tenfold? Tenfold is a great platform to connect with a CRM, like SugarCRM for leveraging click-to-dial. It makes life so much easier, allows me to prospect more quickly, and I can add comments directly to the tenfold call popup that will be logged in my CRM. I like being able to see where my call KPI's stand for the day in comparison to my colleagues as well. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Tenfold has gotten pretty pricey. It used to be a tool I would recommend to every one of my prospects to use in conjunction with SugarCRM; however, the increase is price deters many prospects now. I suggest they create a "lite" version for prospects who only need a simple click to dial for their voip. It still seems to be the best option for my prospects, but we are on the hunt to find a simple click to dial platform that wont break the bank for customers in the SMB market. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: The click to dial feature is awesome and worth the price if you are going to leverage the other functionality tenfold has to offer. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold eliminates the need for my to dial phone numbers manually. I can also track my call performance throughout the day and compare it with my colleagues. If I was force to manually dial every person I have to call each day, my performance would be cut in half, at least. This tool eliminates that manual effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel B.") JB Joel B. Technology Consultant Information Technology and Services Mid-Market (51-1000 emp.) 8/9/2017 "Great Product, needs a few options" 3.5/5 What do you like best about Tenfold? I love the idea of a popup when a phone call comes in. The ability to see the information you need about the incoming call before you answer it is extremely valuable. The software performed as expected. The sales team and tech support team were all very friendly and took care of all the issues I had. Good response time and an overall good experience with the company as a whole. Review collected by and hosted on G2.com. What do you dislike about Tenfold? There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at. It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Please give this product a try. It is definitely worth your time. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I have a one person sales team, and that person didn't care much for the product. I tried using it myself, successfully, but I'm on the tech support side, not the sales side, so although I loved the concept, I am not able to get the most out of the product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MT Mergim T. Mid-Market (51-1000 emp.) 11/20/2017 "Tenfold - Very helpful tool" 5/5 What do you like best about Tenfold? The most important and helpful feature of tenfold is showing you informations about the outgoing and incoming calls if you've saved them. Tenfold reports also the talk time and the number of calls. The tool gives the company the necessary transparency. Review collected by and hosted on G2.com. What do you dislike about Tenfold? The only thing i have to dislike is that sometimes the system logs itself out. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold saves a lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 5/8/2018 "Great Product" 5/5 What do you like best about Tenfold? Tenfold is an excellent product for multitasking and putting my completed task in one place. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Nothing, I would recommend to keep updating the site to work with all programs and keep the flawlessness. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Give it a shot, you will not be disappointed!!! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I have not seen any thus far. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ricky F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricky F.") RF Ricky F. Business Account Manager Internet Enterprise (\> 1000 emp.) 12/29/2017 "Seamless work experience" 4.5/5 What do you like best about Tenfold? The scheduling aspect of Tenfold allows me to plan while being productive Review collected by and hosted on G2.com. What do you dislike about Tenfold? We've had a small, but frustrating amount of downtime. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Easy to use Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I'm able to set followup contacts more easily than with other products Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jori G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jori G.") JG Jori G. Inside Sales Rep Apparel & Fashion Mid-Market (51-1000 emp.) 8/9/2017 "Great system for my job!!" 5/5 What do you like best about Tenfold? I enjoy that for my day to day job I can go in and track my work and progress and compare it to my teammates each day to see how I am performing. Review collected by and hosted on G2.com. What do you dislike about Tenfold? I have noticed recently that whenever I open Tenfold it loads and then about 10 seconds later it reloads again and not that that is a huge issue it is just inconvenient. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I have not noticed any business related issues with it. And the benefits are being able to track my daily work and progress and know where I stand each day compared to what I have set my daily goals to be. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Belynda P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Belynda P.") BP Belynda P. Business Enrollment Cordinator Internet Enterprise (\> 1000 emp.) 8/30/2017 "Great experiences with Tenfold" 4.5/5 What do you like best about Tenfold? I love all the different features you have with tenfold, how you can go back and change your notations even after they have been saved./ Review collected by and hosted on G2.com. What do you dislike about Tenfold? The one thing i do not like it the lag issue. This is about the only thing that frustrates me with tenfold Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Its a great program and company to use within and help your company succeed Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold allows us to appropriately notate our calls not only for each person to know, but also for the next agent to know what we had done on the previous call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Barry E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barry E.") BE Barry E. Global Business Development Manager Mid-Market (51-1000 emp.) 12/4/2017 "Great tool for call recording and more" 5/5 What do you like best about Tenfold? I think the best feature is the speed and ease of use for recording calls Review collected by and hosted on G2.com. What do you dislike about Tenfold? I did not really dislike anything in the product - it did what it was supposed to do Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Try it out Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tracking call volumes and individual KPI's Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top ABM ad tools for targeting enterprise accounts](https://www.g2.com/discussions/top-abm-ad-tools-for-targeting-enterprise-accounts)[Which HR service delivery platforms support quick adoption by HR teams without requiring months of training or a dedicated implementation partner to get started?](https://www.g2.com/discussions/hr-service-delivery-which-hr-service-delivery-platforms-support-quick-adoption-by-hr-teams-without-requiring-months-of-tr-57d895c0-da2e-40ef-8abe-cf8baeba7ed5)[What are the highest rated aviation MRO software platforms for maintenance planning teams balancing regulatory compliance with efficiency?](https://www.g2.com/discussions/what-are-the-highest-rated-aviation-mro-software-platforms-for-maintenance-planning-teams-balancing-regulatory-compliance-with-efficiency) [Is SciNote worth committing to long-term as a scientific data management system for pharmaceutical research teams, given the regulatory requirements involved?](https://www.g2.com/discussions/is-scinote-worth-committing-to-long-term-as-a-scientific-data-management-system-for-pharmaceutical-research-teams-given-the-regulatory-requirements-involved%20)[Top rated Product Information Management apps](https://www.g2.com/discussions/top-rated-product-information-management-apps)[Pros and Cons Details](https://www.g2.com/products/tenfold/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)