--- title: Tenfold Reviews meta\_title: 'Tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### Tenfold Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tenfold ##### 1. Accuracy of Information Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 2. Call Management Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 3. CRM Integration Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 4. Integrations Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 5. Salesforce Integration Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ### 5 Cons or Disadvantages of Tenfold ##### 1. Limited Features Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 2. Not Intuitive Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 3. Screen Issues Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 4. Slow Loading Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 5. Slow Performance Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ## Top-Rated Alternatives [ ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io") Revenue.io 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews) [ ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/tenfold/competitors/alternatives) ![Jason C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason C.") JC Jason C. B2B Sales Manager, Wayfair Professional Internet Enterprise (\> 1000 emp.) 10/18/2017 "An essential CEM" 5/5 What do you like best about Tenfold? The Tenfold dashboard provides an excellent real time view of my sales team's production by hour and connection percentage, both at a high level and granular views. My team enjoys the Dashboard's lighthearted terms for high performers (Overclocker= most phone time, Good Sumaritan = most call notes) and it encourages healthy competition. Tenfold's customer service is fast and effective. They are consistently improving the product are great at implimenting fixes based on feedback. Review collected by and hosted on G2.com. What do you dislike about Tenfold? UI can lag infrequently. I would like to see more customized views on the Dashboard in the future. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Tenfold reps and engineers are extremely cpaable and resposive. They are always willing to help implement new ideas and customize to your business needs. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We have been able to implement, improve and track Sales actitivities, vastly increasing our ability to correlate production with sales performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Travis L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis L.") TL Travis L. Assistant Inside Sales Manager Apparel & Fashion Mid-Market (51-1000 emp.) 4/16/2018 "Tenfold is great for Call Center" 4/5 What do you like best about Tenfold? The ease of use, and grouping teams together makes it easy to identify quickly the high and low performers of the groups. Easy to edit/update teams with turnover. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Sometimes tenfold goes down in the middle of the day, and we have breaks in our stats. We usually have to wait for it to come back up. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Solving having to look up accounts when people call in. We can automatically see the accounts of people in our other software (Salesforce), and it syncs quite nicely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hannah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah L.") HL Hannah L. Senior Business Account Manager Internet Enterprise (\> 1000 emp.) 9/8/2017 "A Key Tool for Sales organization" 4.5/5 What do you like best about Tenfold? This software is essential to my day-to-day sales functions. It automatically populates the contact’s name for an incoming/outgoing call if the number is in the system. Call notes appear easily to remind you of previous conversations with clients, which in turn, causes you to follow up on any outstanding opportunies. Tracking the amount of our calls to each account and the duration of those calls helps us to easily analyze which clients aren’t being targeting enough. Tenfold’s customer service is fantastic. If we’re having an issue, there is always someone available to assist. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Click to call works more often than not, but every now and then the system crashes. The floating UI doesn’t always pop out. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? This enables us to accurately measure calls going in and out of our books of business. Being able to track calls and to link them to logged opportunities in Salesforce holds our salespeople accountable and enables more transparency on the sales floor. Review collected by and hosted on G2.com. Show More 9/11/2017 Current UserValidated ReviewerSource: Organic ![Maggie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie B.") MB Maggie B. Business Account Manager Internet Enterprise (\> 1000 emp.) 4/30/2018 "Great tool for analyzing call volume for sales " 4.5/5 What do you like best about Tenfold? Obviously the click to dial option is extremely convenient, and the ability to add in dates for follow up. I love to be able to look back on call notes easily as well as the exact call dates. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Sometimes you can't find an account if the phone number is unrecognizable, and this can prove difficult when wanting to capture your call data. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? organization, better sales, better calls all stem from Tenfold. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AM A. M. Enterprise (\> 1000 emp.) 12/29/2017 "I love the functionality Tenfold has with scheduling and follow up tasks" 5/5 What do you like best about Tenfold? I love the ability to generate self tasks in our CRM right from the Tenfold pop out panel! Review collected by and hosted on G2.com. What do you dislike about Tenfold? If it was one thing, it would be the inability to disconnect from a call after using click to dial in our CRM. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Huge time saver when dialing many contacts per day! Click to dial works like a charm! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I love the ability to generate self tasks in our CRM right from the Tenfold pop out panel!. Generating self tasks from the pop out panel allows me to keep on top of customers' needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gregory P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregory P.") GP Gregory P. Specialized Onboarding Account Manager Internet Enterprise (\> 1000 emp.) 8/30/2017 "Convenient and user-friendly" 4.5/5 What do you like best about Tenfold? When receiving a call from a client that the system recognizes, it automatically associates it from previous calls etc. and you can view the notes from the last few conversations you had- to help jog your memory. Very useful and saves me time so I don't to go back looking through my notes. Furthermore, it's very compatible with Salesforce which we use a lot. Review collected by and hosted on G2.com. What do you dislike about Tenfold? It can occasionally crash especially with the click to dial feature but other than that maybe perhaps a suggestion would to be to associate the area code with where they're calling from- a region, state, or time zone for example to help even further associate my memory of the client calling and what it's in regards too. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Time is of the essence, I can get swamped with things throughout the day and having the tenfold box there to keep concise, detailed notes of my client conversations and help prepare me to incoming calls makes my life so much easier, allowing for more productivity and less headaches. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sarah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah C.") SC Sarah C. Senior Trade Account Manager Internet Enterprise (\> 1000 emp.) 8/25/2017 "Tenfold the Timesaver!" 4.5/5 What do you like best about Tenfold? Time is money in sales. Tenfold is an extremely reliable software that I rely on throughout my work day. It's shortcuts allows me to work through my day without any interruptions. I am able to take notes while on a call with my clients, linking them to project opportunities that I am currently working on. If I am on the phone for a majority of my day, I am able to backtrack throughout my call history to link the calls to my clients. It is an easy system that is crucial to our teams success. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Nothing, I am impressed with the many capabilities of Tenfold compared to what I have used in previous sales roles. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold has allowed me to be more organized, so my calls with clients are much more meaningful. We are able to review our call metrics, to make sure we are meeting/exceeding expectations. I am very happy with Tenfold. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.") ML Matt L. Director of Marketing Financial Services Small-Business (50 or fewer emp.) 8/24/2017 "Nothing short of excellence!" 4.5/5 What do you like best about Tenfold? The best part is easily one of the simplest features, the ability to immediately identify exactly whom is ringing the phone. The second best thing would be the level of service they provide their clients. I am always able to immediately get a hold of Tenfold with any questions or concerns! Tenfold has been beyond helpful to our company and our personalized needs. Review collected by and hosted on G2.com. What do you dislike about Tenfold? I do not have a lot of negative to say in regards to this solution. It has a very robust feature set that can be daunting to new users and small organizations, but leveraging the support team and your account manager should help navigate any difficulties. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: I recommend at least experiencing a demo of the software and its capabilities. The software has a large feature set and it just may have something you have been looking for but didn't realize. We have leveraged this software in ways that we originally did not foresee. If you don't see a feature that you would want, they are always open to suggestions and they have an amazing development team. When we first started with TenFold (Callinize at the time) they customized their platform to accommodate our needs. You won't find that level of support just about anywhere in the industry! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold has easily increased my employee's efficiency and sanity! Being able to identify the person ringing in lets you easily prepare the procedure needed, whether it be forwarding them, answering the call or sending them to voicemail. Also, the integration with Tenfold and my CRM allows my Sales Reps to easily log and note important information directly from the call pop-up window which saves a ton of time navigating complicated CRM screens. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Simon V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon V.") SV Simon V. Director Of Business Development Medical Devices Small-Business (50 or fewer emp.) 8/23/2017 "Pros/Cons of Using Tenfold" 5/5 What do you like best about Tenfold? I like the in depth analysis on call performance. Each call is broken down to highlight the minutes and length of every conversation. You're able to track your consistency from day to day which allows you to create a very timely approach to attack each day. Review collected by and hosted on G2.com. What do you dislike about Tenfold? We've had the system get disrupted a few times doubling our talk time and calls per day. It creates a lot of turmoil is the office when certain sales rep believe they're behind or far ahead in the day. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: If you're operating in a space where you are concerned about how many customers you're targeting in the day or would like to see the analytic portion behind how successful the company is doing at the moment, Tenfold will do that for you. I believe we could go a step further and tell us the penetration % of how successful are calls are. I attribute success with the amount of time I can keep a customer on the phone. Generally, when they stay on, you can find ways to pitch your product in a way that does not come off to sales-ish. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We like to take the approach of Law of Averages. The more customers you can talk to and dial, the most successful you will be in conversion. It allows me to track long conversation which I appreciate. If a customer is willing to be on the phone with you for longer than the average call per day, the chance of conversion is higher. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark M.") MM Mark M. Owner Small-Business (50 or fewer emp.) 8/9/2017 "An excellent product for managing calls" 4.5/5 What do you like best about Tenfold? The ability to integrate our calling platform directly into Salesforce is extremely helpful. In addition, the ability to call most numbers from any browser window ensures that calls can always be made quickly using the product. If you work in an office, call counts (plus inbound vs outbound), and call duration, can all be tracked and compared against co-workers, and this allows work to be far more quantifiable. Lastly, the product is extremely versatile and feature rich, so that each person can use it how they see fit. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Notes, (which will be automatically entered into Saleforce's task data) can be made during a call, however if the comments are too long for the 'call notes' they roll over into the 'comments' section, with no indication that that is where there have gone. Ideally, when this happens, either the first part of the note should remain in the 'call notes' section, OR a note indicating that the notes have been moved to the 'comments' section would be helpful. (e.g. See comments for full notes). Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: If you are using Salesforce, and are making multiple calls, this is an excellent tool for integrating and tracking calls, as has some great features which trigger actions within Salesforce related to task and event follow-up. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? The most immediately benefit is the click to dial feature, allowing calls to be made without leaving the Salesforce platform. In addition, the ability to track and review call volume is helpful in assessing long term productivity. Review collected by and hosted on G2.com. 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