--- title: Tenfold Reviews meta\_title: 'Tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### Tenfold Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tenfold ##### 1. Accuracy of Information Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 2. Call Management Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 3. CRM Integration Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 4. Integrations Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 5. Salesforce Integration Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ### 5 Cons or Disadvantages of Tenfold ##### 1. Limited Features Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 2. Not Intuitive Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 3. Screen Issues Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 4. Slow Loading Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 5. Slow Performance Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ## Top-Rated Alternatives [ ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io") Revenue.io 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews) [ ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/tenfold/competitors/alternatives) TG Tanner G. Enterprise (\> 1000 emp.) 1/8/2018 "Great tools for sales and logging customer info" 4.5/5 What do you like best about Tenfold? Logging notes that attach to calls, opportunities in sales force, or specific accounts is easy. All of my calls track time on the phone, time of call, and date. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Dialing a number can be slow at times and lag. Tenfold customer support is usually on the ball and fixes the issue promptly. Customer information could be organized in a better way where you can view all communication with them on one panel. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: I would definitely give Tenfold my business again. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Keeping all of my call notes organized in one place. Being able to see what I've previously discussed with customers so the next call is much better. Going to the tenfold dashboard at the end of my day to view call notes is very beneficial. Review collected by and hosted on G2.com. Show More 1/9/2018 Current UserValidated ReviewerSource: Organic VA Vanessa A. Small-Business (50 or fewer emp.) 4/20/2018 "Convenient and great tool we use with Salesforce" 4.5/5 What do you like best about Tenfold? If the caller has recently contacted us via website and has entered all their information, we upload a csv to place them into salesforce. When a call comes in, almost immediately the tenfold pop out screen appears with the person's information. Easy to use and can enter notes directly from pop out screen. Nice to know if someone truly called a client. Proof is in the tenfold. Review collected by and hosted on G2.com. What do you dislike about Tenfold? At time old numbers or the previous call appears on the screen. Sometimes it may get glitchy. Not many issues. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We are able to track calls. They are accurate and the timer helps, indicating how long the attempt was to sell/retain. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EB Emiliano B. Mid-Market (51-1000 emp.) 4/19/2018 "Useful and Timesaver!" 4/5 What do you like best about Tenfold? I like the in depth analysis on call performance above all. You can check with details your implication from day to day which allows you to create a very useful summary to approach and optimize future calls. Review collected by and hosted on G2.com. What do you dislike about Tenfold? There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Making calls at a much faster pass, easy click to dial tool Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS Shane S. Account Executive Marketing and Advertising Mid-Market (51-1000 emp.) 1/7/2018 "I sometimes forget I'm using Tenfold. " 5/5 What do you like best about Tenfold? I make at least a hundred calls a day and Tenfold helps me seamlessly chart information from each and everyone and loads all the call information into our company CRM (Sugar) without any issues. Review collected by and hosted on G2.com. What do you dislike about Tenfold? From time to time (maybe once a week), I will run into a glitch that will pull up calls from days ago. The glitch, whatever it may be, is usually momentary. Note: this problem was just solved with an update recently. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: I have worked with multiple systems and Tenfold has been the easiest to work with. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Notes from Tenfold file seamlessly into our company CRM (Sugar) saving precious time. O Review collected by and hosted on G2.com. Show More 4/15/2018 Validated ReviewerSource: Organic ![Carlos R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos R.") CR Carlos R. Director Of Ecommerce Marketing and Advertising Small-Business (50 or fewer emp.) 10/2/2017 "Great Value Call Tracking Service!" 4.5/5 What do you like best about Tenfold? I love the integration feature with Salesforce and the overall ease of use! Review collected by and hosted on G2.com. What do you dislike about Tenfold? The only issue I have with the program is that it only logs calls that are answered. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: If you are using Salesforce, it is the perfect match. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We needed to find a better solution with call tracking, and Tenfold hit the nail on the head! Review collected by and hosted on G2.com. Show More 5/2/2018 Current UserValidated ReviewerSource: Organic MD Mike D. Mid-Market (51-1000 emp.) 4/13/2018 "Easy and Valuable " 5/5 What do you like best about Tenfold? I like that I never have to think about it- it just works. It records my time on the phone and the notes from my conversation and pushes it all to SFDC. The Tenfold team is also super responsive. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Sometimes the refresh on it is a little slow. I'll call someone and it'll still have my previous conversation/contact up for a second. Not really a critical issue but some mornings before my coffee I'll have a panic attack when I think I'm accidentally calling the wrong contact. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? It allows me to crank through my day to day job without having to waste time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DG Drew G. Mid-Market (51-1000 emp.) 2/1/2018 "Makes my job EASY" 5/5 What do you like best about Tenfold? I have loved that Tenfold automatically pulls up the record based on the phone call. All I have to do is type in my call notes and click save, Tenfold does the rest. Review collected by and hosted on G2.com. What do you dislike about Tenfold? The only thing that I can think of, is that the pop out box seems to stick a little after I've saved a record. I've communicated this with Tenfold and they are working to see if it is something with our system or something on the back end they can address Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? It has become a huge time saver, instead of searching through salesforce, Tenfold suggests options where the call note should go, I select the record I want the call notes tied to, type in the notes and hit save and on to the next. It makes reporting calls simple Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite DL Drew L. Small-Business (50 or fewer emp.) 5/2/2018 "Great product for infusionsoft" 4.5/5 What do you like best about Tenfold? pops up, tells me who, tells me recent conversation Review collected by and hosted on G2.com. What do you dislike about Tenfold? no dislike - i don't know why i need 30 characters to say that. its a good product Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I don't always keep on top of tracking and storing my calls - this helps a lot Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PV Paul v. Small-Business (50 or fewer emp.) 5/15/2018 "Best sales software I have used thus far" 5/5 What do you like best about Tenfold? The ease of use and automatic updates. Always having an active record of interactions with clients makes staying organized very easy. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Id like to see it be more responsive but I cant be sure that is the fault of Tenfold and not the fault of our own overworked hardware Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Staying organized and tracking clients interactions. Also, if we ever need to go back and review conversations with clients its extremely easy to do. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![JP G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JP G.") JG JP G. Vice President Investment Management Small-Business (50 or fewer emp.) 11/30/2017 "Great Call Management Tool" 5/5 What do you like best about Tenfold? Click-to-dial feature works very reliably and integrates well with our CRM, Salesforce. Tool also identifies phone numbers from other sources and allows easy click-to-dial functionality across several platforms. Call notes integrate well with CRM, and Tenfold's website allows us to track calls daily on a user-by-user basis. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Occasionally cuts off call notes or application fails to integrate with phone. Issues are resolved upon computer restart. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold makes initiating call from our CRM and recording call notes in our CRM seamless and easy. The tools integrates well, works consistently, and is simple to use. I've used other click-to-dial tools with Salesforce, all of which were cumbersome and frustrating, resulting in my dialing and entering notes manually., Review collected by and hosted on G2.com. 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