--- title: Tenfold Reviews meta\_title: 'Tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### Tenfold Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tenfold ##### 1. Accuracy of Information Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 2. Call Management Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 3. CRM Integration Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 4. Integrations Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 5. Salesforce Integration Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ### 5 Cons or Disadvantages of Tenfold ##### 1. Limited Features Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 2. Not Intuitive Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 3. Screen Issues Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 4. Slow Loading Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 5. Slow Performance Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ## Top-Rated Alternatives [ ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io") Revenue.io 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews) [ ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/tenfold/competitors/alternatives) ![Joe P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe P.") JP Joe P. Divisional Manager Marketing and Advertising Mid-Market (51-1000 emp.) 7/20/2018 "Intuitive and Seamless" 5/5 What do you like best about Tenfold? "Gamification" of reporting in a team environment adds a nice reward and competition system. Easy reporting and history. When you click, it dials. Review collected by and hosted on G2.com. What do you dislike about Tenfold? inbounds occasionally pop up late in multi-tab/window environments. Navigation to old calls in the popup is sometimes cumbersome Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: its not complex and almost no one at my company uses all the features to their fullest extent. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? In scenarios with dynamic outbound workloads of 40-250+ calls per days and a variety of sales stages and follow-up schedules, tenfold seems quite well suited. We are retaining more staff and increasing our outbound volume Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite TM Tanner M. Enterprise (\> 1000 emp.) 5/16/2018 "Tenfold review" 5/5 What do you like best about Tenfold? It is easy to log calls with and keeps my calls organized. It knows who is calling me and informs me like a caller ID so that I can prepare to answer the phone for whoever is calling. Review collected by and hosted on G2.com. What do you dislike about Tenfold? It pops up sometimes when I don't need it to and I end up clicking on the bar instead of what I was trying to click on the website I am on. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: It's a great product! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold is a great tool that I use all day everyday at my job here at Wayfair. It is helping me keep all of my calls organized when I talk to the same person time and time again. That is one of my favorite things about it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite RM Rusty M. Enterprise (\> 1000 emp.) 5/18/2018 "effective tool, to assist with organization and information with Salesforce " 3/5 What do you like best about Tenfold? The opportunity OP briefcase of the live feature pop out Review collected by and hosted on G2.com. What do you dislike about Tenfold? it is definitely buggy and goes down, does not sink well with ambition or other features. causes glitches and frustration for the reps Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: make sure that you keep up with your Admin and, give accurate feedback to the support. Make sure that the functions are sinking with the clock correctly if you are using this as part of measuring reps the accuracy is there it just needs to be up and running and not have too many glitches when adding additional users Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? organization and pipeline management to sink with Salesforce Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Candice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Candice M.") CM Candice M. Onboarding Account Specialist Internet Enterprise (\> 1000 emp.) 5/9/2018 "Couldn't do my job without it!" 4.5/5 What do you like best about Tenfold? Tenfold is used in our B2B department. Tenfold is being use with our CRM, Salesforce, to allow us to log calls more efficiently. It is used to help us dial out to our customers quickly and efficiently with the click to dial feature. We are also able to record our findings from each call. Using Tenfold for our sales department we display live call metrics on projection scoreboard, which helps to create a fun, competitive, productive work environment. Review collected by and hosted on G2.com. What do you dislike about Tenfold? -Pop up UI will disappear randomly in middle of notes. -Incoming calls on the ID will interfere with call already currently connected. -Sometimes call timer does not stop after disconnected Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? -Save time by being Able to keep notes directly onto the pop up which imports them directly to CRM and having the click to dial feature -Integrates with Salesforce easily - intuitive and seamless Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DN David N. Analyst Mid-Market (51-1000 emp.) 8/21/2018 "Tracking software that is effective yet inaccurate at times" 3.5/5 What do you like best about Tenfold? I like how the graphs visually look as they are very organized and the ease of use of the product is good. Review collected by and hosted on G2.com. What do you dislike about Tenfold? I dislike how inaccurate the data can be at times. Many calls are not tracked and the connection rate statistic is useless. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Disregard the connection rate statistic since it is rarely accurate. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold helps me track my progress and meet my goals while I help business owners initiate the mergers and acquisitions process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SG Scarlett G. Small-Business (50 or fewer emp.) 12/27/2017 "A very convenient and helpful tool for sales" 5/5 What do you like best about Tenfold? I can record details about my phone conversation, which are linked to my Salesforce. This makes it so easy to organize my calls and conversations with my customers. I also love how every call is broken down to show the duration, who called who, and which calls were successfully connected. This helps me track my progress. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Occasionally Tenfold glitches and does not work correctly, but the Tenfold customer service usually fixes that issue quite swiftly. When it glitches, calls from previous days pop up when I am on a different call. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Tenfold is the easiest tool to record conversations, and it links directly to your Salesforce. If you are a sales person, you need to get Tenfold- you won't regret it! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? I am able to easily reference my old conversations to keep track of possible leads, as well as just remember details about my customer. Remembering details and old conversations makes my customer feel important, and that helps increase sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/1/2019 "Tenfold" 4/5 What do you like best about Tenfold? I like the fact that they have already built out reporting Review collected by and hosted on G2.com. What do you dislike about Tenfold? I don't really like how the rep has to manually link contacts Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Automated dialer Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AO Amy O. Enterprise (\> 1000 emp.) 12/29/2017 "Tenfold is your one-stop for all your customer information." 5/5 What do you like best about Tenfold? Tenfold has been a game changer for how I do business. All the information I need to decide who to call next is at my finger tips. The reports I am able to run on my book of business make decision making easy for me as I plan out my plan of attack for the day. I love how I am able to build out the businesses to include as many contacts or opportunities as I am able to find! Review collected by and hosted on G2.com. What do you dislike about Tenfold? I have yet to find something I dislike about Tenfold. Whenever there is a need that arises, our team is able to morph the software into what fits best for us. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Tenfold is how I strategically plan out my quarter and the benefits are great when you consider how much is able to be streamlined through the program. I can't say enough for the efficiency gained. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Scott R. Director, Customer Success Small-Business (50 or fewer emp.) 5/15/2018 "Convenient way to track calls via SalesForce!" 4.5/5 What do you like best about Tenfold? The popup feature is great. Allows us to identify inbound & outbound calls with ease. Review collected by and hosted on G2.com. What do you dislike about Tenfold? The ability to have preset dispositions would be a major plus. Also, the popup would be great if we can move it around. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: If you are looking for a call tracking software to integrate with SalesForce, this is a great solution! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We are able to better identify inbound Customer Service calls and we are able to keep track of customer interactions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 4/30/2018 "Quality Call Tracking Software" 4.5/5 What do you like best about Tenfold? This software is an excellent tool to use in tracking calls and notes about them for most all industries. Easily links up with your CRM and allows one click dialing and note tracking all in one location Review collected by and hosted on G2.com. What do you dislike about Tenfold? Sometimes (rarely now), the software will not log an actual call and you will have to go back in and enter it manually. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? This saves hours every day not having to specifically dial each phone number. Additionally, note tracking is very simple and I am able to monitor all of my team's calls from one location, going as far as being able to see the specific notes that they took on any given call. All from one portal. Review collected by and hosted on G2.com. 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