--- title: Tenfold Reviews meta\_title: 'Tenfold Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Tenfold works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- ### Tenfold Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [(1 mentions)](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Tenfold ##### 1. Accuracy of Information Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999780&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 2. Call Management Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999767&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 3. CRM Integration Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999768&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 4. Integrations Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999782&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ##### 5. Salesforce Integration Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999765&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you like about Tenfold? It allows me to make dials that get logged into SalesForce and I can see who I have called. ### 5 Cons or Disadvantages of Tenfold ##### 1. Limited Features Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999762&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 2. Not Intuitive Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999779&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 3. Screen Issues Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999777&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 4. Slow Loading Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999770&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ##### 5. Slow Performance Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. [ See 1 mentions ](https://www.g2.com/products/tenfold/reviews?filters%5Bsentiment_snippet%5D=1999760&qs=pros-and-cons#reviews) See Related User Reviews ![Matthew D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew D.") MD Matthew D. Enterprise (\> 1000 emp.) 3.5/5 "As a dialer, it works..." What do you dislike about Tenfold? Where I used it, many times it did not load and you had to "trick" it load by popping the window out, wait for it to load and then pop it back in. Man ## Top-Rated Alternatives [ ![Revenue.io](https://images.g2crowd.com/uploads/product/hd_favicon/751abf86d128bfc8421ddb82f7bb9b67/revenue-io.svg "Revenue.io") Revenue.io 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews) [ ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/2d02119c72d837152a0d46213a959f70/salesloft.svg "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/tenfold/competitors/alternatives) ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Enterprise (\> 1000 emp.) 1/9/2018 "It's OK" 3.5/5 What do you like best about Tenfold? I like how easy it is to use and click through the dispositions as well as review all of my previous data from weeks past. Review collected by and hosted on G2.com. What do you dislike about Tenfold? How often we have issues with it at work, as we use this so frequently it really disrupts my day when it fails. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Not sure Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? It is easy to set follow up appointments with clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Enterprise (\> 1000 emp.) 5/16/2018 "Wish it was more reliable " 2/5 What do you like best about Tenfold? Saving my calls, and being able to go back and connect calls with the right names. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Shorting me on my call times, spazing out when other calls come through Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Talk times. Value of call time Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael V.") MV Michael V. Account Executive Marketing and Advertising Mid-Market (51-1000 emp.) 12/6/2017 "Great System" 5/5 What do you like best about Tenfold? Ease of use and quick linking to contact main page Review collected by and hosted on G2.com. What do you dislike about Tenfold? There are no issues that I have encountered. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Use it. I have used many systems in the past - This is at top of list Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Info available at fingertips Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/4/2018 "Try tenfold... it will make your life easier" 5/5 What do you like best about Tenfold? Click to dial feature. Increase call volume by 37% already. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Nothing I can think of. They are quick to address any issues or concerns. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Higher call volumes and identifying each employees performance based on activity in our CRM. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Natalia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalia G.") NG Natalia G. Marketing Associate, Product and Project Manager Computer Software Small-Business (50 or fewer emp.) 7/21/2017 "Excellent Vendor Experience" 4.5/5 What do you like best about Tenfold? I have had a positive experience with the Tenfold team. We plan to use Tenfold software as part of our firm build out; it will be an integral part of a new product. Despite changes in the project timelines, the Tenfold team was both accommodating and diligent. It has been a pleasure working with them. Review collected by and hosted on G2.com. What do you dislike about Tenfold? I do not have any dislikes thus far. The price is a bit high, but it is comparable with other products in the market. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We are solving a gap in product automation. The software allows us to further streamline communications with clients and ensure accurate data entry. Review collected by and hosted on G2.com. Show More 7/25/2017 Current UserValidated ReviewerSource: Organic ![Monika O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monika O.") MO Monika O. Enterprise Team Lead (UK) - Customer Support Marketing and Advertising Mid-Market (51-1000 emp.) 8/14/2017 "Simple and Easy" 5/5 What do you like best about Tenfold? Tenfold is a great addition to my team and how we use it day to day. Recordings are always where we need them, integrate with the tools we use and overall a great tool to help us with our phone support Review collected by and hosted on G2.com. What do you dislike about Tenfold? The only thing I can think of is the extension pop up often times can take up a bit of space in the browser Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? This has helped us with being able to provide phone support to clients while being able to keep record for us to review at a later time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean M.") SM Sean M. Vice President Marketing and Advertising Mid-Market (51-1000 emp.) 8/23/2017 "If you like efficient, look no further!" 3.5/5 What do you like best about Tenfold? Tenfold has allowed our company to streamline their entire sales operation- tracking, calling, reporting and managing our systems has never been easier! Since we implemented Tenfold, we have saved tons and tons of time and money as an organization. Review collected by and hosted on G2.com. What do you dislike about Tenfold? less bugs- it's crashed a few times in the past 6-12 months. Issues like this usually arise every month or two Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: DO IT- It will streamline your functionality and save you some money! Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? quicker phone calls. no more dialing manually. Also, can track KPI's easier- calltime, connects, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CF Christo F. Audiologist Small-Business (50 or fewer emp.) 8/19/2017 "Improves Customer care " 5/5 What do you like best about Tenfold? The fact that my phone staff are reminded to leave notes. The ability to retrieve call stats for each user. My staff loves that they can see who is calling and instantly see what actions are associated with the contact. It improves customer care and efficiency greatly. Review collected by and hosted on G2.com. What do you dislike about Tenfold? The fact that there is no phone script guidance - it would be nice to have a flow that guides phone staff with a script of my design. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Just do it Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? Better customer service, more consistent phone notes, happier customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Project Manager Furniture Mid-Market (51-1000 emp.) 8/17/2017 "Great Application" 5/5 What do you like best about Tenfold? Tenfold is easy to setup and inexpensive to support. Their support team is very professional and responsive. The application increases our productivity, improves our data capture and improves sales conversions. Their service team works very well with our other vendors and development teams. Customization is always welcomed and fees are reasonable. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Not much to dislike here. It's cost effective, well supported and makes our sales team faster doing what we need them doing the most...selling. Review collected by and hosted on G2.com. Recommendations to others considering Tenfold: Compare this product with other sales focused offerings. Pricing, flexibility, low cost and responsive service make them hard to beat. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? More contacts (decision makers, gatekeepers, etc.) in our CRM. More sales conversions. Our team moves faster making sales calls, logging calls and getting to records they need to see quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 8/31/2017 "Changed our business " 3.5/5 What do you like best about Tenfold? As an owner it's important for me to identify bottle necks and create solutions which are measurable. With tenfold incorporated with our phone system and sales force reports and results have improved significantly. We have improved our bottom line significantly with the use of tenfold. It's always great when a customer states "How do you know so much about me and my account" . If only they knew it was all because of tenfold. Review collected by and hosted on G2.com. What do you dislike about Tenfold? Early on in using tenfold it crashed a few times for us and did not function in the way it should. Aside from that we are happy with tenfold and continue to use it. Review collected by and hosted on G2.com. What problems is Tenfold solving and how is that benefiting you? We have been able to save time become more organized. Review collected by and hosted on G2.com. 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