1. [Home](https://www.g2.com/) 2. ... 3. [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) 4. [Tenfold Discussions](https://www.g2.com/products/tenfold/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a1624eac1c6e0782f0cede1716175995/tenfold.png "Product Avatar Image") ](/products/tenfold/reviews) [ Tenfold ](/products/tenfold/reviews) (172)4.5/5 Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture. Show More * * * ### 68.0 Nps Score Already have Tenfold? ### All Tenfold Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What does Tenfold do? ](/discussions/what-does-tenfold-do) What does Tenfold do? [ Application Development Platforms ](https://www.g2.com/tags/application-development-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ ServiceNow Marketplace Apps ](https://www.g2.com/tags/servicenow-marketplace-apps)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) [ Salesforce Appexchange Apps ](https://www.g2.com/tags/salesforce-appexchange-apps)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.&title=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tenfold+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss%0aAsk+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.) 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[ Application Development Platforms ](https://www.g2.com/tags/application-development-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ ServiceNow Marketplace Apps ](https://www.g2.com/tags/servicenow-marketplace-apps)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) [ Salesforce Appexchange Apps ](https://www.g2.com/tags/salesforce-appexchange-apps)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) Show More * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.&title=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tenfold+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss%0aAsk+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.) 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[ Application Development Platforms ](https://www.g2.com/tags/application-development-platforms)[ Genesys AppFoundry Marketplace ](https://www.g2.com/tags/genesys-appfoundry-marketplace)[ ServiceNow Marketplace Apps ](https://www.g2.com/tags/servicenow-marketplace-apps)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) [ Salesforce Appexchange Apps ](https://www.g2.com/tags/salesforce-appexchange-apps)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) Show More * * * \<0\>0\>Upvotes 0 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.&title=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Tenfold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Tenfold+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss%0aAsk+Tenfold+questions+and+get+answers+from+expert+users+in+our+Tenfold+Discussions+section.) 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Answer a few questions to help the Tenfold community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ftenfold%2Fdiscuss%3Fsmall_ask%3Dtenfold) No ## Top Contributors in Tenfold 1 ![Travis W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis W.") TW Loading... ### [Travis W.](https://www.g2.com/users/c48135c3-fcad-46b7-8062-86f960b7d9d7 "Travis W.") Director of Sales, West 1 pt