Josh W.
JW
Josh W.
Owner
Small-Business (50 or fewer emp.)
"First time landlord, hoping to grow."
4/5
What do you like best about TenantCloud?

Tenant cloud made set-up fairly simple and was fast to set up Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

There are a few things locked behind paywall that I think would truly benefit smalle/single unit landlords. The one that comes to mind is the leases. They have some free options that feel a little clunky but they have state specific ones you can use that you have to pay a fee or upgrade the subscription to use. Review collected by and hosted on G2.com.

Jason  N.
JN
Jason N.
Property Manager/Owner
Small-Business (50 or fewer emp.)
"TenantCloud takes the stress out of managing properties"
4.5/5
What do you like best about TenantCloud?

TenantCloud has helped my manage several properties for more than 5 years, and the best thing is the seamless rent payment system. It gives my tenants options of how to pay and makes rent collections a snap. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I think something that could be improved is the reporting function. Review collected by and hosted on G2.com.

MC
Margarita C.
Property Manager
Small-Business (50 or fewer emp.)
"BEST Property Management Software!"
5/5
What do you like best about TenantCloud?

TenantCloud is an all-inclusive, 5-star software for property management! I'm a property manager for a private landlord with 60+ rentals, and I love TenantCloud so much that I, as a small landlord with 7 properties, have started using it myself! I rarely have to use customer support or ask for help because the system is super straightforward and streamlined. Now, that doesn't mean that customer support isn't fantastic because they ABSOLUTELY are! I can easily create leases for my tenants to sign electronically, message them through the app so they don't text my phone, view the tenants' maintenance requests and assign them to the correct company/handyman, and collect rents + deposits! It's the best! No more lost checks or chasing rent. I use TenantCloud every day for over 60 properties. It is very easy to get tenants on board and easy for them to use it since everything is all in the app! The app also generates reports for you, such as rent rolls, profit and loss, etc. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I wish TenantCloud would remind me at the start of a new month if any tenant invoices are still open from the PREVIOUS month. Because I have so many properties that I manage, sometimes if I don't go back and look through all invoices, I will miss one or two from tenants who have not paid yet. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Feature-Rich and Easy Tenant Account Management"
5/5
What do you like best about TenantCloud?

lot of features and easy to manage my tenants accounts via this software. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

support via AI is bad; earlier human support model was excellent. Review collected by and hosted on G2.com.

Emily I.
EI
Emily I.
Landlord & Property Manager
Small-Business (50 or fewer emp.)
"Excellent experience"
4.5/5
What do you like best about TenantCloud?

Tenant Cloud makes my job easier! All leases, maintenance requests, etc are done through the software. When it’s time to turn over a property, all of my photos and listing information is saved, making it fast and easy to relist my property. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I wish the cost was lower for landlords with 1 to 3 properties. Also, deposits from rent payments take 7 days to deposit into my bank account. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Overall great software"
5/5
What do you like best about TenantCloud?

The ease of having a full service software. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Having to go to different tabs to accomplish a task. For example, I can't just click on a property and access everything that I need to do from there. I have to click accounting, or properties, or owners, etc. Review collected by and hosted on G2.com.

Claudia D.
CD
Claudia D.
Owner/Property Manager
Small-Business (50 or fewer emp.)
"A comprehensive property management software"
5/5
What do you like best about TenantCloud?

I love how comprehensive TenantCloud is. I could have all information of my properties from the the income, spendings, also connecting from vendors to maintenance and their bills, etc. It is amazing. I am using the software in Indonesia and it has fulfilled everything that I need. I have two 40-doors buildings so this software has been a huge help. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Probably because I'm using it in Indonesia, so the price is not too friendly for us. Also, some of the features are not too friendly with our currency that use at least 7 digits. The financial reports could also be confusing. Review collected by and hosted on G2.com.

PK
Peter K.
Real Estate Broker
Small-Business (50 or fewer emp.)
"Great Property Management Software"
4/5
What do you like best about TenantCloud?

The application process is easy for prospective tenants, and the marketing syndication is excellent. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

The main drawback is the limited cloud storage available with the basic plans. I prefer to store all legally important documents, but the small storage capacity doesn’t allow for that. Aside from this limitation, the software is reliable, user-friendly, and powerful. Review collected by and hosted on G2.com.

DE
Derek E.
Owner
Small-Business (50 or fewer emp.)
"TenantCloud Review"
4/5
What do you like best about TenantCloud?

I like the diverse range of capabilities the platform offers and the affordability for individuals managing a few properties Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I dislike the user experience, designs of the user interface, and its lack of intuitiveness. It runs on an old web framework.and its performance is evident. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Outstanding Property Management Tool with Excellent Invoicing"
5/5
What do you like best about TenantCloud?

A wonderful tool for landlords to management their properties. The automatic invoicing features are outstanding! Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

There is a learning curve, like any system. I'm still learning. Review collected by and hosted on G2.com.