Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great deployment and customer service"
5/5
What do you like best about Telnyx IoT?

We recently deployed and I found Telnyx to be super easy and their customer service were great and responsive. We use them with a SIP trunk provider and Unifi Talk and are pleased with how easy it was to setup.

I've found myself coming back often to fine tune our setup and that is easy to do. We use them in two countires and are happy. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

I have not experienced anything negative to say, overall we are happy and plan to remain customers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great IoT platform with flexible and customisable wireless solutions"
4/5
What do you like best about Telnyx IoT?

The platform performance exceeded my expectations regarding our wireless IoT requirements, its customisable features and flexibility made it easy for me to implement and manage multiple projects and clients with ease. Support throughout my onbaording process was great and this did not stop there, the account managment team has great with been fast detailed replies throughout the duration of our subscription. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

Usage analytics for both dashboard reports and monthly billing reports could be better. Review collected by and hosted on G2.com.

Mike B.
MB
Mike B.
Founder
Small-Business (50 or fewer emp.)
"Outstanding Customer Support and Versatile IoT Communication Tools"
5/5
What do you like best about Telnyx IoT?

What I like best about Telnyx IoT is the ease of use and reliability it offers for IoT device management. The platform's straightforward setup and intuitive interface make it simple to get up and running smoothly. Additionally, their customer support is always responsive and knowledgeable, which has been a huge help whenever we've had questions or needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

Lot of security processes, but we understand and respect the need for them. Review collected by and hosted on G2.com.

Mary H.
MH
Mary H.
COO
Small-Business (50 or fewer emp.)
"Great experience with Telnyx SIM"
4.5/5
What do you like best about Telnyx IoT?

The Telnyx SIM is very easy to use. We were able to quickly register our SIM and put it into our device. The Telnyx dashboard is clear and concise. Customer support has also been great. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

We haven't seen any issues with the Telnyx SIM. One suggestion would be to make the dashboard more detailed for tracking data. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Best service & coverage so far!"
5/5
What do you like best about Telnyx IoT?

We have tested & used several IoT providers before selecting Telnyx. They offer the best coverage, with more agreements in North America than any other company. Ordering cards is fast, and onboarding was a breeze. Their portal is also extremely user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

We are currently a small company, so having to pay upfront is a little challenging. We are hoping to be able to discuss more flexible payment and pricing options as we grow our connected business. Review collected by and hosted on G2.com.

Judy A.
JA
Judy A.
System Administrator
Mid-Market (51-1000 emp.)
"our Telynx experience"
4.5/5
What do you like best about Telnyx IoT?

We just starting using Telmex as we had the need to pull maintenance data from our machines installed at a customer site. It was so easy to setup and gives us viewable information thru the web portal. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

So far we have not had any real issues except when activating our first SIM , support didn't give us the correct info. We got it resolved the next day. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Network. High Latency but good coverage."
5/5
What do you like best about Telnyx IoT?

It is the most reliable IOT network I have ever used. Even in remote places my devices still pick up the signal. Configuration is straightforward and the SIM is compatible with many devices including mobile routers if you need coverage for a laptop and are in a remote area. Implementation was easy. Simply insert the card, add the configuration, and deploy. Customer support is always responsive with Telnyx and even if they cannot solve your problem they always point me in the right direction. I used Telnyx IOT sims heavily through the pandemic. I don't need them as often now, but the feature set and reliability is a great thing to have in my back pocket and integrates easily into new deployments. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

The latency is really poor. Ping responses are consistently above 200ms which makes anything requiring realtime connection unusable. Review collected by and hosted on G2.com.

TY
Timon Y.
Owner/Manager
Small-Business (50 or fewer emp.)
"Telnyx has been a great asset for a small TeleCommunications business."
5/5
What do you like best about Telnyx IoT?

For me, the best things about Telnyx are their wireless SIMs with APIs and reporting also being very valuable. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

I use some of Telnyx's SIP services and I don't like how they charge more for short duration calls, but I do understand they need to do that to combat spam calls, etc. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Overal a very positive experience and well suited for a tech-savvy budget minded micro business."
4/5
What do you like best about Telnyx IoT?

My Wife and I have been using Telnyx since 2020 to support our home based businesses. We host our own FreePBS server on a dedicated fiber internet connection. Telnyx stood out with a quick, no money down instant availibity phone number that allowed me to roll out the FreePBX installation in just a few hours and have a pretty full featured Business Class phone system for very little out initial of pocket expense.

The Telnyx support staff were pretty great helping us when we hit snags and were able to port our Google Voice and MagicJack numbers over to their system pretty efortlessly. We were able to add numbers as our needs grew with Telnyx's number search, narrowing down the area code and even prefix to ensure that the number we chose close matched out actual geographical location. Something other providers either didn't do, or charged a fee to do.

Since Telnyx is a VOIP provider their Wireless SIM data cards can be a bit pricey compared to the big Cell providers, but the SIM cards through Telnyx are great for handy back SIMs for light usage. Shipping and provisioning of the SIM is pretty quick too, usually about 5 days from the time your order to provisioning.

In short, the overall cost of running a "roll your own" PBX alongside Telnx is a pretty good alterntive to the other more "popular" VOIP providers out there fitting small and large budgets alike. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

We did have one big issue last year. There was a billing mistake that we didn't catch. I had though I made a configurtion error in the FreePBX setup, but when I logged in to Telnyx I saw that my account was in the negative. since we had jsut paid our bill this was unusuall. After a few emails, phone calls and an escaltion it was determined that Telnyx had indeed made an error and credited back the charge and cost for our downtime. It was a small amount and took a couple off weeks, but for a micro-business it really didn't hurt. That was the only real "bad" exerience. Just cutrting through the "red-tape" and low level tech support to prove that it was a Telnyx error too more time than it should have. But in the end, Telnyx made good on the error and all was well.

The only other issue is the documentation wiki's can be pretty daunting and not for the faint of heart. Though armed with those documents, some decent YouTube videos and a few Discord channels and the usually quick response from tech support most issues are easy to solve. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Telnyx IoT is very easy to get setup and offers great multicarrier support"
4.5/5
What do you like best about Telnyx IoT?

Telnyx IoT is very easy to get up and going. We use it for the multicarrier support. Review collected by and hosted on G2.com.

What do you dislike about Telnyx IoT?

Telnyx has a higher cost per MB for data used than we have elsewhere. If data usage is very low, this is not a big factor. In our case we have circumstances that can use a lot of data and become expensive very quick. The value of having multicarrier support offsets the cost for us and we find the service very reliable. Review collected by and hosted on G2.com.