--- title: telli Reviews meta_title: 'telli Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how telli works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 21 scale: '5' date_modified: '2026-07-17' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # telli Reviews **Vendor:** telli technologies **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About telli telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively. ## telli Pros & Cons **What users like:** - Users highlight Telli's **quick and effective customer support** , enhancing their experience with intuitive and user-friendly solutions. (4 reviews) - Users find Telli's interface **intuitive and user-friendly** , allowing for efficient management and quick deployment of voice agents. (4 reviews) - Users commend the **intuitive user portal** and responsive customer support that enhance the overall experience with Telli. (4 reviews) - Users commend Telli for its **efficient performance** , enabling quick deployment and seamless interaction with voice AI agents. (3 reviews) - Users commend telli for its **exceptional customer service** and innovative solutions that enhance sales processes effectively. (3 reviews) - Artificial Intelligence (2 reviews) - Users appreciate the **effective automation** of Telli, leading to streamlined appointment booking and excellent results. (2 reviews) - Users praise the **easy setup** of Telli, noting that it integrates seamlessly with their existing processes. (2 reviews) - Innovation (2 reviews) - Intuitive (2 reviews) **What users dislike:** - Users note that the **dashboard issues** detract from the otherwise strong core functionality of the platform. (1 reviews) - Users find the **difficult reporting** to be basic and lacking polish, impacting overall usability and insights. (1 reviews) - Users face **long delays** due to time zone differences, causing some inconvenience but not hindering overall functionality. (1 reviews) - Users report **long wait times** due to time zone differences, though this rarely hinders their experience with Telli. (1 reviews) - Users feel there are **missing features** in telli, limiting the self-service capabilities available to them. (1 reviews) - Overwhelming (1 reviews) - Poor Customer Support (1 reviews) - Users find the **interface design lacking** , noting a basic feel that detracts from an otherwise strong platform. (1 reviews) - Users find the **reporting quality lacking** , as it appears basic despite the platform's strong core functionality. (1 reviews) - Poor UI Design (1 reviews) - [View telli pricing details and edition comparison](https://www.g2.com/products/telli/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+02%3A46%3A18+-0500&secure%5Bsession_id%5D=b58e963a-cc93-4ce6-841b-e780695a8dcf&secure%5Btoken%5D=26073a00970f7ead3ad229a09b9d503976120ea476e8352c2607d1a942084daf&format=llm_user) ## telli Integrations - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Microsoft Access](https://www.g2.com/products/microsoft-access/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## telli Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Customer Support** - Text - Speech - Knowledge Base **Generative AI** - AI Text-to-Speech **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Workforce Management** - Call Monitoring - Performance Evaluation **Automation** - Ticket Resolution - Customization - Intelligent Routing **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Performance Analysis** - Coaching - Peformance Tracking **Administrative** - Call Recording - Reporting & Dashboards **Artificial Intelligence** - Learning - Language - Conversational AI **Generative AI** - AI Text Generation - AI Text Summarization **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top telli Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,358 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,466 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (600 reviews)