--- title: telecrm Reviews meta_title: 'telecrm Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how telecrm works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 12 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # telecrm Reviews **Vendor:** Flamon Cloudtech Pvt Ltd **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About telecrm telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price. ## telecrm Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of TeleCRM, which simplifies lead management and workflow design. (2 reviews) - Users appreciate the **ease of use** of TeleCRM, benefiting from a user-friendly interface and quick setup. (2 reviews) - Users appreciate the **intuitive interface** of TeleCRM, making it easy to adapt and manage workflows effectively. (2 reviews) - Users praise the **user-friendly interface** of TeleCRM, allowing quick adaptation and efficient use of its features. (2 reviews) - Users love the **call recording feature** in TeleCRM, enhancing their communication efficiency and effectiveness. (1 reviews) - CRM Integration (1 reviews) - Easy Access (1 reviews) - Easy Implementation (1 reviews) - Users appreciate the **easy integrations** with TeleCRM, simplifying lead management and streamlining workflow design. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users find the **delays in integration** frustrating, indicating a need for improved support and responsiveness. (1 reviews) - Users find the **bulk email functionality lacking** in TeleCRM compared to other platforms like WhatsApp. (1 reviews) - Users find the **lack of detailed bulk email options** in TeleCRM limiting compared to other platforms. (1 reviews) - Users find the **integration issues** frustrating, coupled with lackluster support affecting overall satisfaction with telecrm. (1 reviews) - Users find the **missing advanced features** in TeleCRM, particularly AI-powered insights, limiting compared to other solutions. (1 reviews) - Poor Customer Support (1 reviews) ## telecrm Reviews ### 1. Best CRM for managing your leads and managing your whatsapp campaigns. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about telecrm?** It is very easy to use, UI is very user-friendly, very easy to get started, clean UI for lead management, you get all the details of your WhatsApp campaigns, designing your workflow is very easy, integrating with meta makes it very user-friendly to make your templates. **What do you dislike about telecrm?** Support is not so good, they should work on it, and integration takes some time which is a bit frustrating. **What problems is telecrm solving and how is that benefiting you?** The automation is impressive, and the lead tracking at every stage is seamless. It has allowed me to maintain a clear and organized overview of all leads throughout the pipeline. ### 2. Boosting sales efficiency and productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about telecrm?** TeleCRM has a user friendly interface, making it easy for us to quickly adapt and start using the technology effectively. The platform offers various automation features as well (auto dialers, call recordings) **What do you dislike about telecrm?** Compared to other CRM solutions it lacks advanced features, e.g. AI powered insights. **What problems is telecrm solving and how is that benefiting you?** TeleCRM is solving problems like inefficient sales process (manual tracking of leads & deals). It benefited us by streamlining the sales process. - [View telecrm pricing details and edition comparison](https://www.g2.com/products/telecrm/reviews?filters%5Bsentiment_snippet%5D=1953003&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A29%3A33+-0500&secure%5Bsession_id%5D=6830f78a-b033-4961-9238-ada2952ba609&secure%5Btoken%5D=da08832b9eaefb904c4a4fcd2b09a3ee28dd8f6fd8e01f282e03614168d27901&format=llm_user) ## telecrm Integrations - [Clay](https://www.g2.com/products/clay-com-clay/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Leadspicker](https://www.g2.com/products/leadspicker/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## telecrm Features **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management - Template Management - Interaction Tracking - Activity Tracking - Lead Management - Task Management - Email Management - Sales Pipeline Management - Workflow Management - Insurance Management **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agent Tools** - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Document Management - Insurance CRM** - Documentation handling **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Additional Functionality** - Sales Reports - Customer Database - Email Templates - Alerts/Notifications - Mobile Access - Calendar/Reminder System - Task Scheduling - API - Access Controls/Permissions - Activity Dashboard - Data Import/Export - Customizable Reports - Forecasting - Generative AI - Marketing Automation - For Insurance Industry - AI Copilot - Quotes/Estimates - Lead Capture **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management ## Top telecrm Alternatives - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,875 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)