We are in the marketing industry, and using TeleCMI has made it much easier to connect with our customers. The platform allows us to track call data effectively through their user-friendly dashboard. Review collected by and hosted on G2.com.

Using TeleCMI for the past 6 months we haven’t encountered any major issues. There is no mobile apps for calling Review collected by and hosted on G2.com.

We like the user friendly dashboard of TeleCMI. It is easy to setup and configuration are not much complicable.

Additionally getting a best support from their team. Review collected by and hosted on G2.com.

There is no issues faced still now. All the requirements are statisfied Review collected by and hosted on G2.com.

We appreciate TeleCMI for its easy-to-design IVR flows that enhance customer experience.

Our API platform is integrated with TeleCMI, which makes it easier for us to seamlessly integrate with TeleCMI.

As a CRM provider, we offer an additional facility to directly make calls from our CRM. TeleCMI provides such an SDK facility.

Also we get the prompt support from TeleCMI team which is more helping us Review collected by and hosted on G2.com.

Looking for App name filter in the dashboard. Other than that it is easy to use platform. Review collected by and hosted on G2.com.

We have been using TeleCMI for the past two years, and its mobile-to-mobile calling feature has been especially helpful for our sales team working in the field. This functionality has made our communication and reporting much more efficient. Review collected by and hosted on G2.com.

Need to modify the history section on the mobile app. Review collected by and hosted on G2.com.

We like that TeleCMI provides the supports of both domestic and international needs. It offers especially with the availability of local numbers like Singapore, Malaysia, Philippines, Thailand, USA, and UK. which we couldn’t access before with the other Vendors.

They also offers call monitoring, recording, and reporting features, making it easy for us to manage and review the call performance. The user-friendly interface and other features helps us to update our call flow immediately. Previously which we need to work for a half day to make it live. Review collected by and hosted on G2.com.

There are areas where improvements could be made, particularly in billing report and invoice generation.

Some customization requests also take longer than expected. Review collected by and hosted on G2.com.

TeleCMI makes on-boarding new agents quick and hassle-free, with no need for technical support. The platform is user-friendly and intuitive. Review collected by and hosted on G2.com.

Currently, there is no mobile application available. Looking forward to its release, as it would make access even more convenient. Review collected by and hosted on G2.com.

Quick support makes our queries are addressed promptly.

Most liked from my side was the detailed reports and real-time analytics available on the dashboard. Review collected by and hosted on G2.com.

From the time of usage untill now, no dislikes from my side. Review collected by and hosted on G2.com.

TeleCMI provides an multi-level IVR, automated attendants, and comprehensive analytics, all contributing to faster customer responses and higher satisfaction rates. Review collected by and hosted on G2.com.

Occasionally, the virtual number may not display correctly on the soft phone during calls. Review collected by and hosted on G2.com.

TeleCMI provides the ability to access detailed reports on agent performance. It allows us to easily track their activity and the call logs. Also their customer support is very excellent. Review collected by and hosted on G2.com.

We are looking for some feature enhancements in the report section. Review collected by and hosted on G2.com.

We are using TeleCMI for global calling, and the call quality and connectivity have been excellent for us. It also makes it easy to connect with customers and teams around the globe. Review collected by and hosted on G2.com.

Looking for more additional unlimited plans for global. Review collected by and hosted on G2.com.