KR
Kashi R.
Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Affordable Global Calling with Superior Voice Clarity"
5/5
What do you like best about TeleCMI?

I feel like TeleCMI is really lightweight, and the call recording quality is very good. The voice clarity and connectivity are very reliable without any downtime. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

I'm looking for some more unlimited plans for global calling. Review collected by and hosted on G2.com.

SB
Sameena B.
Team Lead
Education Management
Mid-Market (51-1000 emp.)
"Efficient Call Management with User-Friendly Interface"
5/5
What do you like best about TeleCMI?

I really appreciate TeleCMI's ease and reliability. The dashboard is user-friendly and easy to monitor, which makes handling high call volumes manageable. I also value the scalability and flexibility of TeleCMI. The initial setup was really easy and done within a day. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

TeleCMI works well for our needs and some report section can be modified. Review collected by and hosted on G2.com.

GK
Gayathri K.
Team Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient Global Communication Made Easy"
5/5
What do you like best about TeleCMI?

I like TeleCMI for its good quality of calls and how responsive the team is. The plans are affordable, and the dashboard is user-friendly, which made the initial setup very easy and simple. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

The specific feature that needs improvement is the mobile application. Review collected by and hosted on G2.com.

SR
Sourav R.
Customer Success Manager
Financial Services
Mid-Market (51-1000 emp.)
"Great IVR Tool for Customer Communication"
5/5
What do you like best about TeleCMI?

Telecmi IVR is simple and easy to use. Call flows are smooth, and we can manage large volumes of customer calls without any trouble. The support team responds quickly, which is very helpful for the financial industry where timely communication is important. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

At times, we feel the reporting dashboard could be more detailed. Also, adding a few more customization options for call flows would make it even better. Review collected by and hosted on G2.com.

MS
Mahendrababu s.
Manager
Commercial Real Estate
Mid-Market (51-1000 emp.)
"Smart Features That Save Time – Auto Dialers, Call Logs, and More"
5/5
What do you like best about TeleCMI?

The auto-dialer significantly reduces manual effort and idle time between calls.

Call logs are detailed and easy to filter by user, team, or time frame.

Real-time call monitoring and whispering helps with training and support.

Dashboard is user-friendly and intuitive even for new users.

Call recordings are easily accessible for quality assurance. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Initial setup might need a bit of hand-holding, but the support team is responsive. Review collected by and hosted on G2.com.

Althaf .
A
Althaf .
"User-Friendly Calling with Easy Setup"
3.5/5
What do you like best about TeleCMI?

I like TeleCMI for its user-friendly calling features, auto records, and notes. They make the experience really convenient. I also found the initial setup to be too easy, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

calling toll free number Review collected by and hosted on G2.com.

Sreeraj A.
SA
Sreeraj A.
Reservation Specialist
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Supportive interface with supportive team."
5/5
What do you like best about TeleCMI?

We like the UI and the latest update version of the softphone. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

As of now everything is working fine but a mobile app is required Review collected by and hosted on G2.com.

MP
mydeenp P.
CDAC - Chennai
Mid-Market (51-1000 emp.)
"Zero Downtime, Seamless Voice Experience"
5/5
What do you like best about TeleCMI?

Exceptional uptime and reliability – calls never drop or lag.

Clear voice quality even during peak hours.

Quick failover and fallback mechanisms ensure continuity.

Minimal latency in voice delivery across regions.

Seamless integration with CRM tools and call logs. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Would love to see proactive alerts when maintenance is scheduled, even if there’s no downtime.

A real-time dashboard for system status could further improve transparency. Review collected by and hosted on G2.com.

HV
Haribabu V.
Managing director
Information Technology and Services
Enterprise (> 1000 emp.)
"Excellent Global Calling Solution with Reliable Support"
5/5
What do you like best about TeleCMI?

We are using the Global Calling account via TeleCMI with our provider, and it has been a great experience. The platform provides reliable global connectivity with clear call quality. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Some advanced features need clearer guides. Review collected by and hosted on G2.com.

RG
Raman G.
Director
Telecommunications
Mid-Market (51-1000 emp.)
"Awesome platform for Seamless Communication!!! Good Support."
5/5
What do you like best about TeleCMI?

TeleCMI provides best call quality, uninterrupted connection and good support. Additionaly they provide mulitple features in single dashboard. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

As of now there is no issues found, so no dislike. Review collected by and hosted on G2.com.