--- title: Teladoc Reviews meta\_title: 'Teladoc Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Teladoc works for a business like yours. aggregate\_rating: rating\_value: 3.0 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Teladoc Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Teladoc but has limited features. Are you part of the Teladoc team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence. * * * Seller [Teladoc](https://www.g2.com/sellers/teladoc) Discussions [Teladoc Community](https://www.g2.com/products/teladoc/discuss) Overview by Amanda Malko (Chief Marketing Officer, G2) Show More ## Top-Rated Alternatives [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/teladoc/competitors/alternatives) ## User Insights Average based on 24 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/27/2021 "Complete scam" 0/5 What do you like best about Teladoc? Quick to make appointments. Not redeemable otherwise. Review collected by and hosted on G2.com. What do you dislike about Teladoc? Doctors at teladoc cannot prescribe most medications. They will recommend a medication, say they can't prescribe it, and literally hang up on you. If you ask for a refund, they will point to a loophole in the fine print of their agreement to avoid giving you a refund. Review collected by and hosted on G2.com. Recommendations to others considering Teladoc: AVOID AT ALL COSTS Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? I needed a telehealth provider since I travel across the country and live in a different state every month. Teladoc actively prevents you from receiving medical care. The only difference between before and after my appointments are that they have my money that they scammed from me. Review collected by and hosted on G2.com. Show More 6/27/2022 Validated ReviewerSource: Organic ![Lindsay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay H.") LH Lindsay H. Home Educator ( Homeschooling Mom) Small-Business (50 or fewer emp.) 1/31/2022 "Teladoc is a Godsend" 5/5 What do you like best about Teladoc? Teladoc is a blessing when one is too sick to drive oneself to the doctor or to your local urgent care center. Review collected by and hosted on G2.com. What do you dislike about Teladoc? Nothing that I can think of at the moment. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? I used Teladoc to get some Rx meds when I had the flu on one occasion. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MB Misty B. Workforce Manager Small-Business (50 or fewer emp.) 1/14/2022 "I love Teledoc" 4/5 What do you like best about Teladoc? It is easy and convenient for patients as well as providing a safe environment for medical staff. Review collected by and hosted on G2.com. What do you dislike about Teladoc? Occasional software glitches but very rarely. Review collected by and hosted on G2.com. Recommendations to others considering Teladoc: Definitely would recommend utilizing Teladoc for future medical practices. The convenience alone will help drive business substantially. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? It is easier for patients to submit health insurance documentation and review benefits virtually. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") UR Verified User in Religious Institutions Mid-Market (51-1000 emp.) 1/12/2022 "Easy and user friendly" 5/5 What do you like best about Teladoc? Don't have to load up the family yo go see a doctor. Review collected by and hosted on G2.com. What do you dislike about Teladoc? They don't always share the same medical beliefs our normal doctor does Review collected by and hosted on G2.com. Recommendations to others considering Teladoc: Give it a shot. You probably will be surprised how great it is Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? It gets us quick access to medical care when the doctors are booked out Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ariela B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariela B.") AB Ariela B. Consulting Manager Mid-Market (51-1000 emp.) 1/12/2022 "No need to waste gas and time" 5/5 What do you like best about Teladoc? I am able to get taken care without long wait times at the dr. Can call between meetings when it's simple illnes Review collected by and hosted on G2.com. What do you dislike about Teladoc? Sometimes the video chat I prefer over the phone Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? I am always on the go so finding a dr to get a quick solution until I travel back Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Mid-Market (51-1000 emp.) 1/12/2022 "Great Experience" 5/5 What do you like best about Teladoc? It's easy to use and a great way to meet a doctor to get a prescription Review collected by and hosted on G2.com. What do you dislike about Teladoc? The hold times are sometimes very long but they do alert you when a doctor is ready Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? Not having to go to a physical doctors office. it saves time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 1/12/2022 "a very convenient app" 5/5 What do you like best about Teladoc? It's easy to input information as a patient making it easier for a physician to see what is going on and give a correct diagnoses. Review collected by and hosted on G2.com. What do you dislike about Teladoc? There really isn't anything negative that I can say about Teledoc. Review collected by and hosted on G2.com. Recommendations to others considering Teladoc: I suggest exploring Teledoc to see all of its features and so that you can get familiar with all it has to offer. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? I have benefited by being able to communicate, ask questions and get answers all on Teledoc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ME Matthew E. Infrastructure engineer Enterprise (\> 1000 emp.) 1/29/2021 "The system is just awful, but not nearly as bad as Inpathy" 0.5/5 What do you like best about Teladoc? The practitioners are mostly good in my experience. Review collected by and hosted on G2.com. What do you dislike about Teladoc? The system is pretty awful, but not nearly as bad as Inpathy's, which I've also reviewed somewhere. I've posted some photos showing a couple of the smaller bugs. The customer service is terrible. Because there is no technical support. And no management support. So the nice reps answering the phone can do absolutely nothing about technical problems. Email Support also does nothing about technical problems. I also have evidence they censor and stuff reviews. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? Health issues - so I can be productive. I have obtained some diagnoses and prescriptions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matt P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt P.") MP Matt P. Mid-Market (51-1000 emp.) 9/22/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Room for improvement but not bad" 2.5/5 What do you like best about Teladoc? Maybe than going to the doctor but if you want to speak to a physician that is not an option. Review collected by and hosted on G2.com. What do you dislike about Teladoc? I think a UX person is necessary. It is unclear what happens next after filling out really robust paperwork online — which takes a lot time and is easy to get lost in. It never says like “you won’t need to speak to a doctor”. So the whole time I thought this was just paperwork to even make an appointment to see a physician. But rather, the doc was able to prescribe medicine without seeing me. I don’t know if this is always the case though. So really a UX overhaul would go a long way. Also a better integration with mobile devices would rock. Uploading photos from iPhone was challenge because they don’t support HEIC images. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? It is faster than going to a doctor and probably cheaper. It feels tedious and impersonal too though. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/11/2021 "Awesome tool for virtual doctor appointments" 4/5 What do you like best about Teladoc? 1. Instantly connects to doctors within minutes of reaching out for swift care 2. Good insightful questions asked for appointments which is helpful for doctors 3. Integrations with major insurance companies this providing free service to members 4. Good customer support. Review collected by and hosted on G2.com. What do you dislike about Teladoc? 1. Doctor I got connected with seed to just want to rush off so did not have a good experience but the tool is nice. Review collected by and hosted on G2.com. What problems is Teladoc solving and how is that benefiting you? Satisfied with the tool but not with the doctors. Maybe I got a bad one but can't generalize Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Teladoc? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Teladoc ](https://www.g2.com/products/teladoc/discussions/new) GU Guest User • Last activity over 4 years ago What technology does Teladoc use? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-technology-does-teladoc-use) [ View all Discussions ](https://www.g2.com/products/teladoc/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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